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Riverside Reviews

4.9 Rating 15,939 Reviews
97 %
of reviewers recommend Riverside
4.9
Based on 15,939 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Riverside Reviews

About Riverside:

The Riverside Garden Centre has been established since 1997 and is owned and run by Russell and Jo Jeffery who take a very hands-on approach to every aspect of the business. They are always on hand to help and give advice.

Having moved away from being a more traditional garden centre over recent years and evolved into a modern outdoor living destination, Riverside now focuses more on quality and style than it ever did before.

LARGEST WEBER® WORLD BBQ SHOWROOM

Officially the UK's largest Weber® World Barbecue showroom Riverside stocks and displays every Weber® barbecue and accessory available from the small, portable charcoal models, the award winning Q™ range as well as the famous charcoal kettles and outstanding gas barbecues. As a World Store Riverside also stocks a number of exclusive barbecues and accessories not found in regular Weber® stores or outlets.

TRAEGER GRILLS

With the popularity of barbecuing and outdoor smoking growing at a phenomenal rate Riverside has become the 'go to' place for Traeger grills, pellets and accessories. Easier to use than a traditional barbecue a Traeger grill controls the cooking temperature for you and produces perfectly smoked food every time.

FURNITURE SHOWROOMS

Riverside likes to do things big and that includes their furniture ranges too.

With three large fully furnished showrooms bursting with big names including 4 Seasons Outdoor and Alexander Rose Riverside again offers the largest displays of both prestige brands anywhere to be seen in the UK. Be it dining, lounge or modular, virtually every product and set is on display and in stock at the Hertfordshire premises.

SILK PLANTS AND ARTIFICIAL WALL COVERING

To complement the furniture and outdoor living themes Riverside also specialise in high quality artificial plants and trees as well as UV protected foliage-covered screening panels. Particularly popular with interior designers, hotel chains and zoos Riverside's silks plants and wall panels have developed a good reputation both corporately and domestically.

SEE FOR YOURSELF

Everybody naturally will say good things about their own business but with 7-day-a-week opening and a fresh easy-to-use website Riverside happily encourage anyone to take a look round both in-store or online to see for themselves just how good Riverside is.

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

Write Your review

Anonymous
Anonymous  // 01/01/2019
excellent value for money. prompt delivery.
Helpful Report
Posted 2 years ago
I have tried a few suppliers for Traeger pellets, but have stuck with Riverside since trying them once. The difference is clear and lies in client service: pellets are swiftly shipped (often next day delivery) and well packed. I never experienced a problem with delays or part of the delivery being lost.
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Posted 2 years ago
An easy ordering process and speedy delivery. They let you know how the order is progressing for a clear delivery timeline.
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Posted 2 years ago
Great service arrived quickly I have used this site several times and never been dissapointed
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Posted 2 years ago
Sales service not bad. There was no option to nominate a delivery day so I had to call them from Vietnam. They said they would hold off placing the order for a couple of days so it was then down for next day delivery. But they couldn't guarantee it for next day delivery. They seem to be relying on unreliable delivery companies. As it happened it wasn't delivered the next day, fortunately, there was someone home to accept it the following day.
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Posted 2 years ago
Needed some assistance as couldn’t find what I was looking for on the website… extremely helpful on the phone, placed order on line and goods delivered within 3 days. I would recommend Riverside without question.
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Posted 2 years ago
Swift delivery, product was just as described and very good quality. Excellent price.
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Posted 2 years ago
Always good service from here. Good price and good range of products. Don't even bother shopping around.
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Posted 2 years ago
Very prompt help with Weber Barbeque that had a missing part . The part arrived the next day from Riverside … special delivery . So impressed with this service which enabled us to have our family barbeque as planned . Many thanks to Riverside
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Posted 2 years ago
Excellent delivery as always. Came next day within the time frame as suggested. Can’t fault their products or customer service. I’ll continue to buy from them as always.
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Posted 2 years ago
Great product at a fantastic price with super fast delivery. Couldn't ask for more!
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Posted 2 years ago
Excellent service for the order, items dispatched and received quickly. Not Riverside's fault, but the quality of the Weber Smokey Joe Premium is very poor. It arrived with a chip in the enamel on the lid, it is missing a patch of enamel under the handle and has lost enamel on the base after using it 3 times.
Riverside 5 star review on 2nd April 2022 Riverside 5 star review on 2nd April 2022 Riverside 5 star review on 2nd April 2022
Helpful Report
Posted 2 years ago
Hi Sian, Thank you for your review. Sorry to see that you have damage to your BBQ bowl. Please pop over an email to sales@riversidegardencentre.co.uk with your order number and your BBQ serial number (on the lid vent) and I shall get this sorted for you. Kind regards, Ellie
Posted 2 years ago
Ordered a Weber barbecue and accessories and couldn’t believe they all arrived the following day. Great service and very easy to use with competitive prices. A definite return customer
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Posted 2 years ago
Excellent service, order arrived very promptly
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Posted 2 years ago
Brilliant service as always. Highly recommend for all your bbq needs. Range of american rubs and sauces are a real plus! Thanks Riverside.
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Posted 2 years ago
Very quick and easy service, would definitely recommend.
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Posted 2 years ago
Excellent and genuine parts for Weber BBQ. Not fitted yet but delivery was prompt.
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Posted 2 years ago
I will never order anything from there again. I previously bought a BBQ from there and just got a lighter two weeks back. They have sold me an empty lighter and said I had to fill it with gas! It’s really shocking and if I wanted an empty lighter, I wouldn’t bother paying £14 for it. Customer service wasn’t helpful at all.
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Posted 2 years ago
I placed my order on line and it arrived promptly and it was as expected. All very satisfactory
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Posted 2 years ago
Speedy efficient service at a good price.
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Posted 2 years ago
Riverside is rated 4.9 based on 15,939 reviews