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Riverside Reviews

4.9 Rating 15,941 Reviews
97 %
of reviewers recommend Riverside
4.9
Based on 15,941 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Riverside Reviews

About Riverside:

The Riverside Garden Centre has been established since 1997 and is owned and run by Russell and Jo Jeffery who take a very hands-on approach to every aspect of the business. They are always on hand to help and give advice.

Having moved away from being a more traditional garden centre over recent years and evolved into a modern outdoor living destination, Riverside now focuses more on quality and style than it ever did before.

LARGEST WEBER® WORLD BBQ SHOWROOM

Officially the UK's largest Weber® World Barbecue showroom Riverside stocks and displays every Weber® barbecue and accessory available from the small, portable charcoal models, the award winning Q™ range as well as the famous charcoal kettles and outstanding gas barbecues. As a World Store Riverside also stocks a number of exclusive barbecues and accessories not found in regular Weber® stores or outlets.

TRAEGER GRILLS

With the popularity of barbecuing and outdoor smoking growing at a phenomenal rate Riverside has become the 'go to' place for Traeger grills, pellets and accessories. Easier to use than a traditional barbecue a Traeger grill controls the cooking temperature for you and produces perfectly smoked food every time.

FURNITURE SHOWROOMS

Riverside likes to do things big and that includes their furniture ranges too.

With three large fully furnished showrooms bursting with big names including 4 Seasons Outdoor and Alexander Rose Riverside again offers the largest displays of both prestige brands anywhere to be seen in the UK. Be it dining, lounge or modular, virtually every product and set is on display and in stock at the Hertfordshire premises.

SILK PLANTS AND ARTIFICIAL WALL COVERING

To complement the furniture and outdoor living themes Riverside also specialise in high quality artificial plants and trees as well as UV protected foliage-covered screening panels. Particularly popular with interior designers, hotel chains and zoos Riverside's silks plants and wall panels have developed a good reputation both corporately and domestically.

SEE FOR YOURSELF

Everybody naturally will say good things about their own business but with 7-day-a-week opening and a fresh easy-to-use website Riverside happily encourage anyone to take a look round both in-store or online to see for themselves just how good Riverside is.

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

Write Your review

Anonymous
Anonymous  // 01/01/2019
Phoned for advice on a part that had become damaged. The lady I spoke to incredibly helpful taking time to really understand the part I was referring too. I was advised of the part number to order on the website which arrived in really quick time for the great weather around the bank holiday. The lady was very knowledgable which assured me that I was in safe hands. Great service from the tram and highly recommend using Riverside in future
Helpful Report
Posted 3 years ago
Best BBQ. ever and the rotisserie is amazing. Great service from Riverside delivered on time fully assembled. Thank you so much
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Posted 3 years ago
Good price. Item as described. Prompt delivery, with accurate communication.
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Posted 3 years ago
Although it was not possible to go to Riverside to view items, I was able to speak to a helpful member of staff on the phone. The item ordered (external wall mirror) is good quality and was delivered promptly. I would buy from Riverside again.
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Posted 3 years ago
Very quick and reliable service - thank you.
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Posted 3 years ago
Anything meat church is out of the park
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Posted 3 years ago
Excellent service, ordered Weber Hose and Regulator on Saturday and received it Monday morning, thank you Riverside.
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Posted 3 years ago
I ordered a Weber BBQ for my husband's birthday. The price was good and it was delivered exactly when promised. Very impressed and would use again.
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Posted 3 years ago
Delivered on time Great sevice Would use this company again
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Posted 3 years ago
Very fast delivery, well packaged
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Posted 3 years ago
Very helpful staff and came when they stated
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Posted 3 years ago
So pleased with the quality of this table and how easy it was to assemble. Everything was exactly as described. Would definite recommend this item. It was ordered and delivered within in a week. Excellent service.
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Posted 3 years ago
Fantastic service from Riverside. Ordered one lunchtime. Here by 10am next day. All so efficient. It is a birthday gift for July so not used yet but am sure it will be amazing used on the rotisserie, also bought from you previously. Thank you. Would love to visit but too far away.
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Posted 3 years ago
Ordered on Sunday, delivered on Monday. Perfect product, perfect service.
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Posted 3 years ago
We ordered a garden table which arrived very quickly and for a good price - very pleased
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Posted 3 years ago
Great Service, BBQ ordered and delivered within 48hrs. Outstanding
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Posted 3 years ago
Overall pleased with my experience with Riverside - delivery was prompt and they even managed to squeeze in an earlier delivery at request which was great! As the showrooms were closed, I was only able to use their website and customer service line however any queries were quickly answered by their team. We'll definitely be back!
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Posted 3 years ago
Very happy with the service provided. Fast delivery and a good price. Well done Riverside. I would highly recommend using this company.
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Posted 3 years ago
My experience so far has been poor I expect that Riverside is a good company trying to serve its customers well, but they are clearly clinging to an inaccurate picture as to what they have in stock and what they have dispatched. Ordered an Alexander Rose Bengal chair from Riverside. They seemed to be out of stock most other places, but the Riverside website said they were in stock - bit more than what I usually pay, but I was glad to find them. Riverside are a big Alexander Rose supplier and they have good reviews, so I trusted that the website was accurate. The next day I got an email from TNT saying it was being dispatched that day. Oh joy. Later the status changed to ‘being collected’. 2 contacts with customer service and I have been told it definitely is in stock, they wouldn’t have taken my money if it wasn’t in stock, it has definitely been dispatched to me, TNT are having problems. I spoke to TNT a week later (over 2 weeks after my order) and they confirmed that they have not collected the chair for delivery and the problem is at riversides end. I want to buy another 2 chairs but am waiting for them to come into stock elsewhere. As a general point - why do companies ask for reviews when they have still to provide the goods?
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Posted 3 years ago
Great service and very competitively priced. Would certainly recommend.
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Posted 3 years ago
Riverside is rated 4.9 based on 15,941 reviews