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Riverside Reviews

4.9 Rating 15,936 Reviews
97 %
of reviewers recommend Riverside
4.9
Based on 15,936 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Riverside Reviews

About Riverside:

The Riverside Garden Centre has been established since 1997 and is owned and run by Russell and Jo Jeffery who take a very hands-on approach to every aspect of the business. They are always on hand to help and give advice.

Having moved away from being a more traditional garden centre over recent years and evolved into a modern outdoor living destination, Riverside now focuses more on quality and style than it ever did before.

LARGEST WEBER® WORLD BBQ SHOWROOM

Officially the UK's largest Weber® World Barbecue showroom Riverside stocks and displays every Weber® barbecue and accessory available from the small, portable charcoal models, the award winning Q™ range as well as the famous charcoal kettles and outstanding gas barbecues. As a World Store Riverside also stocks a number of exclusive barbecues and accessories not found in regular Weber® stores or outlets.

TRAEGER GRILLS

With the popularity of barbecuing and outdoor smoking growing at a phenomenal rate Riverside has become the 'go to' place for Traeger grills, pellets and accessories. Easier to use than a traditional barbecue a Traeger grill controls the cooking temperature for you and produces perfectly smoked food every time.

FURNITURE SHOWROOMS

Riverside likes to do things big and that includes their furniture ranges too.

With three large fully furnished showrooms bursting with big names including 4 Seasons Outdoor and Alexander Rose Riverside again offers the largest displays of both prestige brands anywhere to be seen in the UK. Be it dining, lounge or modular, virtually every product and set is on display and in stock at the Hertfordshire premises.

SILK PLANTS AND ARTIFICIAL WALL COVERING

To complement the furniture and outdoor living themes Riverside also specialise in high quality artificial plants and trees as well as UV protected foliage-covered screening panels. Particularly popular with interior designers, hotel chains and zoos Riverside's silks plants and wall panels have developed a good reputation both corporately and domestically.

SEE FOR YOURSELF

Everybody naturally will say good things about their own business but with 7-day-a-week opening and a fresh easy-to-use website Riverside happily encourage anyone to take a look round both in-store or online to see for themselves just how good Riverside is.

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

Write Your review

Anonymous
Anonymous  // 01/01/2019
Ordered a Weber thermometer as a present. When it arrived the only protection was the Weber box itself. The address Label was stuck on the box over the instructions and the flimsy box was badly squashed and damaged part of which had been fixed by someone with sellotape. Their warehouse presumably. The packaging therefore looked awful although thankfully the recipient of the present laughed Reported to Riverside explaining it was a present. They asked for photos which I provided and they apologised and advised they would investigate further. They came back again apologising asking if I wanted a replacement or refund. If they had read my initial email properly they would have seen that I had already given it as a present. Either the apology was an automated response or their representative was in auto reply mode Where has proper customer service gone?
Helpful Report
Posted 4 months ago
Placed an order on Saturday, they didn’t send it, Wednesday they email me to tell me they don’t have everything I ordered in stock, they still don’t send it. Friday they email again to say now more stuff is out of stock. Avoid this “business” if you’d like to get the order you’ve paid for in any reasonable timeframe. Go with Riverside if you like to have no idea what of your order you’re going to receive and when.
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Posted 4 months ago
Best BBQ’ing briquettes Ever! Would not use any other.
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Posted 4 months ago
To be honest, generally excellent service and delivery of my Traeger! Safely packaged, easy to communicate with. Only slight hiccup was that I requested express delivery and for some reason it wasn’t picked up, but that wasn’t the end of the world.
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Posted 4 months ago
Product brill, I do think lack of information for the delivery process was unusual and caught ourselves out however would order from these again… shame can’t buy garden furniture online 😉
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Posted 4 months ago
Order two weber starter chimney online. Delivered promptly. The online discount covered most of the postage and overall saved money compared with local garden centre.
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Posted 4 months ago
Easy to order, quick dispatch and product as expected. The promotional code on website is influenced our decision to order.
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Posted 4 months ago
Excellent product at an even better price! In fact, the best price anywhere on the internet My one stop shop for all BBQ bits
Helpful Report
Posted 4 months ago
Best price around in the uk for a Webber Smokey mountain- then a 20% summer discount!? It was almost like I had no choice, and that was before I had seen the free cover and speedy delivery. Almost couldn’t believe this place was for real, then my BBQ showed up. Fantastic price, great service.
Helpful Report
Posted 4 months ago
After ordering and paying for my product with delivery stating 1-3 working days after a week I chased it up and it was out of stock!! I reordered a similar product and asked for it to be fast tracked, it wasn't, and then after delivery was confirmed it didn’t arrive on that day but two days later
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Posted 4 months ago
Easy ordering process. Delivered quickly. Not used the bbq as a gift for my son but would definitely recommend the company.
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Posted 4 months ago
I have bought many cool things from here over a period of time, a Traeger a weber master touch, rotisserie, and many accessories, I've always found Riverside have been great for price and taken great care over their deliveries too. Top notch.
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Posted 4 months ago
Excellent service
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Posted 4 months ago
Fast delivery, great service. Will shop from here again.
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Posted 4 months ago
We ordered our new Weber Gas BBQ online and arrived within couple of days, super pleased with the service and communication from start to finish
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Posted 4 months ago
Great Weber rotisserie! It was great and delivered timely. My only gripe was that I wanted to combine the order with the Weber rotisserie basket 7686, but strangely found that this was a shop only item!? Other people selll/ deliver this, and meant I needed to consider elsewhere. Even a phone call didn't help resolve this
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Posted 4 months ago
Great product, quick delivery thank you
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Posted 4 months ago
Great product price and great service
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Posted 4 months ago
Very efficient and delivered on time
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Posted 4 months ago
Ordering was easy, prices were good especially with 20% off, delivery was also very prompt.
Helpful Report
Posted 4 months ago
Riverside is rated 4.9 based on 15,936 reviews