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Riverside Reviews

4.9 Rating 15,940 Reviews
97 %
of reviewers recommend Riverside
4.9
Based on 15,940 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Riverside Reviews

About Riverside:

The Riverside Garden Centre has been established since 1997 and is owned and run by Russell and Jo Jeffery who take a very hands-on approach to every aspect of the business. They are always on hand to help and give advice.

Having moved away from being a more traditional garden centre over recent years and evolved into a modern outdoor living destination, Riverside now focuses more on quality and style than it ever did before.

LARGEST WEBER® WORLD BBQ SHOWROOM

Officially the UK's largest Weber® World Barbecue showroom Riverside stocks and displays every Weber® barbecue and accessory available from the small, portable charcoal models, the award winning Q™ range as well as the famous charcoal kettles and outstanding gas barbecues. As a World Store Riverside also stocks a number of exclusive barbecues and accessories not found in regular Weber® stores or outlets.

TRAEGER GRILLS

With the popularity of barbecuing and outdoor smoking growing at a phenomenal rate Riverside has become the 'go to' place for Traeger grills, pellets and accessories. Easier to use than a traditional barbecue a Traeger grill controls the cooking temperature for you and produces perfectly smoked food every time.

FURNITURE SHOWROOMS

Riverside likes to do things big and that includes their furniture ranges too.

With three large fully furnished showrooms bursting with big names including 4 Seasons Outdoor and Alexander Rose Riverside again offers the largest displays of both prestige brands anywhere to be seen in the UK. Be it dining, lounge or modular, virtually every product and set is on display and in stock at the Hertfordshire premises.

SILK PLANTS AND ARTIFICIAL WALL COVERING

To complement the furniture and outdoor living themes Riverside also specialise in high quality artificial plants and trees as well as UV protected foliage-covered screening panels. Particularly popular with interior designers, hotel chains and zoos Riverside's silks plants and wall panels have developed a good reputation both corporately and domestically.

SEE FOR YOURSELF

Everybody naturally will say good things about their own business but with 7-day-a-week opening and a fresh easy-to-use website Riverside happily encourage anyone to take a look round both in-store or online to see for themselves just how good Riverside is.

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

Write Your review

Anonymous
Anonymous  // 01/01/2019
I have yet to open the product itself but had a very poor experience with he delivery. the product was scheduled to be delivered on 2nd December but didn't and instead arrived on 3rd. Given the size and weight of product it would have been really useful but also really sensible if I had prior notice to the delivery so that i could clear the driveway, make space for it to be delivered to a convenient point. There was no notice and web. I asked the delivery driver if I could do so, he told me he didn't have time. Hopefully the product will be ok but this far the experience has been poor.
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Posted 3 years ago
Great service. Quick delivery
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Posted 3 years ago
Great service
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Posted 3 years ago
Quick Delivery and good deals! My Dad loves the BBQ Gloves that I got him:)
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Posted 3 years ago
Delivery service second to none, from order to delivery less than 24hrs from one end of the country to the other. Very competitive price.
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Posted 3 years ago
Had a problem with an order. Not riversides fault, sealed weber product, riverside provided excellent customer service. In particular Ellie. Will always recommend Riverside as customer service was excellent. Anyone can sell and ship, its the customer service that makes the difference.
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Posted 3 years ago
Fast action,well packed. Good quality items,spot on !!!
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Posted 3 years ago
This was a purchase for our son - he hasn’t yet used or even opened the bbq - but I just wanted to thank Riverside so much - a marvellous bargain and such efficient service I will be purchasing again.
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Posted 3 years ago
Great service as always 👍
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Posted 3 years ago
My order was delivered really quickly. I'm very impressed with the fast and efficient service. Thank you.
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Posted 3 years ago
Very clear and specific delivery information with 3 days of order. Good communication throughout. The product is a Christmas present - Weber BBQ so unable to comment on its use but I'm sure it will be good.
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Posted 3 years ago
Always a pleasure to deal with Riverside, website is excellent and service exceptional.
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Posted 3 years ago
Received my Weber BBQ very quickly
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Posted 3 years ago
Used Riverside many times, always great prices and fast reliable delivery.
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Posted 3 years ago
Goods were delivered very quickly and well packed
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Posted 3 years ago
Very impressed with the service. I phoned because the delivery date was longer than they had promised, and they VERY promptly rearranged it to arrive that same day!! Most impressed, and such a helpful knowledgeable lady that I spoke to on the phone.
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Posted 3 years ago
Fast delivery and items was supplied for less than half the price of Amazon.
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Posted 3 years ago
Excellent service and high-quality products. The item arrived even earlier than expected.
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Posted 3 years ago
The bargain item I ordered proved to be out of stock, which was disappointing, but I quickly received a very polite and helpful phone call and was offered an even cheaper alternative (which I accepted and was delivered the next day!). Sample of one but brilliant customer service!
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Posted 3 years ago
Order shipped, order cancelled
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Posted 3 years ago
Hi Andrew, Thank you for your review. You requested your whole order to be cancelled as unfortunately one of the items you ordered sold out online so fast our system couldn't keep up and you were called by a member of staff here to be informed about this. You were offered an alternative and a discount code to apologise. We don't feel the review you left justified what happened. All the best Riverside.
Posted 3 years ago
Riverside is rated 4.9 based on 15,940 reviews