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Riverside Reviews

4.9 Rating 15,939 Reviews
97 %
of reviewers recommend Riverside
4.9
Based on 15,939 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Riverside Reviews

About Riverside:

The Riverside Garden Centre has been established since 1997 and is owned and run by Russell and Jo Jeffery who take a very hands-on approach to every aspect of the business. They are always on hand to help and give advice.

Having moved away from being a more traditional garden centre over recent years and evolved into a modern outdoor living destination, Riverside now focuses more on quality and style than it ever did before.

LARGEST WEBER® WORLD BBQ SHOWROOM

Officially the UK's largest Weber® World Barbecue showroom Riverside stocks and displays every Weber® barbecue and accessory available from the small, portable charcoal models, the award winning Q™ range as well as the famous charcoal kettles and outstanding gas barbecues. As a World Store Riverside also stocks a number of exclusive barbecues and accessories not found in regular Weber® stores or outlets.

TRAEGER GRILLS

With the popularity of barbecuing and outdoor smoking growing at a phenomenal rate Riverside has become the 'go to' place for Traeger grills, pellets and accessories. Easier to use than a traditional barbecue a Traeger grill controls the cooking temperature for you and produces perfectly smoked food every time.

FURNITURE SHOWROOMS

Riverside likes to do things big and that includes their furniture ranges too.

With three large fully furnished showrooms bursting with big names including 4 Seasons Outdoor and Alexander Rose Riverside again offers the largest displays of both prestige brands anywhere to be seen in the UK. Be it dining, lounge or modular, virtually every product and set is on display and in stock at the Hertfordshire premises.

SILK PLANTS AND ARTIFICIAL WALL COVERING

To complement the furniture and outdoor living themes Riverside also specialise in high quality artificial plants and trees as well as UV protected foliage-covered screening panels. Particularly popular with interior designers, hotel chains and zoos Riverside's silks plants and wall panels have developed a good reputation both corporately and domestically.

SEE FOR YOURSELF

Everybody naturally will say good things about their own business but with 7-day-a-week opening and a fresh easy-to-use website Riverside happily encourage anyone to take a look round both in-store or online to see for themselves just how good Riverside is.

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

Write Your review

Anonymous
Anonymous  // 01/01/2019
Excellent and friendly advice over the phone. BBQ ordered on internet and remarkably it arrived the following day - First class!
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Posted 2 years ago
I used Riverside, on a number of occasions, always slick operation, very pleased!
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Posted 2 years ago
Prompt delivery! Easy to assemble. Great looking BBQ and efficient!
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Posted 2 years ago
Bought a Traeger Ironwood 885. Everything and described and quick delivery. Very good after sell support as I had to update my order after purchase and they did it swiftly not affecting my delivery time, which by the way was one working day. I will buy from them again
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Posted 2 years ago
Excellent service. Received my item before the scheduled day.
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Posted 2 years ago
Poor communication and mislead. Originally I was told the item was in stock, then several delays before eventual delivery almost 2 months after the birthday the item was intended for.
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Posted 2 years ago
Should have ordered this ages ago.
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Posted 2 years ago
Had been looking to buy a firepit and this was the best price we found. Delivery was free for next day and very quick. Happy with product and would definitely buy anything needed from Riverside again.
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Posted 2 years ago
Expensive and poor quality
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Posted 2 years ago
Delivery paid at 2-5 day rate but ordered midday and arrived following morning. Good service
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Posted 2 years ago
Brilliant little BBQ - a bit like the Tardis - small outside, huge cooking grill inside ( for 4? - are they feeding giants?). Tried the option of the small gas cylinders - pure brilliance! No more hernias lugging a dirty great gas bottle around. Clip, clip, clip and it's in its box and off to the caravan for our holiday with it! Best money spent this year.
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Posted 2 years ago
Great service delivered quicker than expected
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Posted 2 years ago
Prompt delivery which was kindly altered to meet my requests. Unfortunately the table top is faulty - no fault of Riverside. I received an email the same day to let me know they had contacted the company to arrange a replacement. I shopped around for this table and Riverside had the best price. I’d recommend them to anyone Thank you
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Posted 2 years ago
Outstanding customer service and products. Spoke to Ellie, and her knowledge of the BBQ products was exceptional, she was very helpful, and patient and gave me and my wife invaluable advice, and the order was delivered within 2 days. thank you Riverside and Ellie, we won't shop anywhere else now for our BBQ products!!
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Posted 2 years ago
Excellent service as usual from Riverside. It's the only place I buy my Weber accessories from - easy ordering and payment and prompt delivery. Highly recommended.
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Posted 2 years ago
Prompt delivery of order. Very pleased with product. Helpful service by telephone when online ordering issue. Overall excellent service
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Posted 2 years ago
I recently purchased a Weber Genesis plus some other parts from Riverside. Absolutely top customer service and super impressed with the help. I’ll certainly use them again without hesitation.
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Posted 2 years ago
Great product, despatched very quickly by Riverside and will buy again - thank you. Unfortunately, DPD delivered to another address 1 mile away - (DPD have subsequently dealt with this error). Riverside staff’s response to the non delivery issue was intriguing and frustrating in equal measures - I phoned Riverside when DPD messaged to confirm delivery. As the Riverside computer confirmed successful delivery, I was clearly incorrect…despite my polite protest that there was no package…!!! (Thankfully the recipient of my package tracked me down in the end and I collected from them).
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Posted 2 years ago
Prompt and reactive service, both for the initial order and the slight hiccup at the collection point. Recommended retailer.
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Posted 2 years ago
Excellent fast service would highly recommend and will definitely use again .
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Posted 2 years ago
Riverside is rated 4.9 based on 15,939 reviews