River Voyages Reviews

Name: River Voyages
Rating: 4.80

4.8 Rating 1,974 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,974 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0800 197 0854

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River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“River Voyages are extremely helpful and work hard to find a trip that meets our needs both in respect to destination and cost. Booking is arranged quickly and all details are forwarded in a very short time. We have no hesitation in recommending them to friends and family.”

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Posted 7 years ago

“Booking went very well. It was only later when I called River Voyages that I learned my booking had been with Cruise 118. This had not been mentioned on the phone when I had called the number given by the link on your page. I had not thought I was booking with an agent rather than direct. I think the agent should be obliged to tell you they are not River Voyages.”

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Posted 7 years ago

“Good and prompt service”

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Posted 7 years ago

“Gave the best deal available”

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Posted 7 years ago

“Very helpful and efficient service. Feels very much like a 'personal service'.”

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Posted 7 years ago

“Well where do I start what a wonderful Riviera Travel Team of people they are from the very start of our holiday from the cases, room cabin, cleanliness, food and quality of service I could not pick out one person of the whole team to name I would have to name them all so so lovely so well organised, so professional not in your face just fab-u-lous. We enjoyed every minute of our holiday with Riviera Travel on the Dutch Bulb Fields April 2017 and are in the process of doing another river trip next year with them - it was soo good, so relaxing nothing to worry about or have concerns about - just a dream holiday (keep up the good work you deserve excellent reviews) - Jen and George”

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Posted 7 years ago

“Quick cheerful staff and prices quoted”

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Posted 7 years ago

“Great reception and staff including Emma grey and Helen have been very helpful going the extra Mile Its is the first time we will be sailing with you and with it being my 70th Birthday on the 2nd of May I sincerely hope that the Cruise will be full of Good Memories It will be my wife's Brenda 65th Birthday on the 19th July and hope the Cruise will also be full of good memories Thank you to your team”

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Posted 7 years ago

“No problems very helpful and pleasant ,thank you.”

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Posted 7 years ago

“Don managed to get us a small discount and a little incentive to help us on our way.”

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Posted 7 years ago

“Made an enquiry by phone, Concierge Erin Madine phoned back will all the relevant information, the booking was made, easy and efficient with a nice friendly tone to the discussion.”

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Posted 7 years ago

“Efficient personable and knowledgeable service”

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Posted 7 years ago

“Excellent customer service when booking with Maura”

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Posted 7 years ago

“Nice pleasant person on the phone and helpful talked me through everthing”

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Posted 7 years ago

“Efficient and helpful staff to make booking simple and a pleasure.”

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Posted 7 years ago

“River Voyages have been absolutely excellent throughout and would highly recommend to others”

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Posted 7 years ago

“Very helpful, took time to find a holiday to satisfy our request.”

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Posted 7 years ago

“booking when fine, but was not told tour operator block books seat on plane so cannot check-in online and cannot select seats with extra legroom (willing to pay) my wife has problems with arthritis”

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Posted 7 years ago

“very helpful and pleasant no problems”

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Posted 7 years ago

“Very efficient and other hitches.”

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Posted 7 years ago

River Voyages is rated 4.8 based on 1,974 reviews