River Voyages Reviews

Name: River Voyages
Rating: 4.80

4.8 Rating 1,974 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,974 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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0800 197 0854

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River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Concierges very helpful and made the booking very easy!”

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Posted 8 years ago

“Gillian Stark handled our booking very well. We were pleased with the advice given and the Cabin location she was able to secure with Viking. We felt we got a better deal than going Direct.”

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Posted 8 years ago

“This is the second time that we have booked with River Voyages and both times with the excellent assistance of Kathryn Gelder. She has been very professional and incredibly helpful. We will certainly want to continue booking with you while you have staff of such high quality. Kind regards Jim O'Sullivan”

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Posted 8 years ago

“Listened to what I wanted then went out of their way to find me a deal.Well done Helen.”

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Posted 8 years ago

“Susan Burton found what I was looking for. Of course it's too early to know what our Danube cruise will be like but Susan could not have been more helpful, friendly and efficient.”

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Posted 8 years ago

“My enquiry and eventual booking was handled in a very efficient and friendly manner. This is the second time I have booked with River Voyages and it won't be the last!”

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Posted 8 years ago

“I was unable to book the cruise I wanted at the appropriate time, but the concierge found a very suitable alternative, which I was happy to book. Very well and efficiently carried out. Barbara Smith”

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Posted 8 years ago

“Susan burton was extremely helpful and we are so glad we booked our holiday in sept 2017 with her.”

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Posted 8 years ago

“Pleasing and efficient staff who did all they could to help me. The initial member of staff, Susan Burton, went out of her way to find me the best possible deal.”

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Posted 8 years ago

“Gillian was very helpful with our enquiries regarding a river cruise came back to us promptly with all the details sorted all our flites and transfers all booked and looking forward to our holiday Very professional services”

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Posted 8 years ago

“Susan was very helpful and knowledgeable. The whole booking was completed swiftly and to our satisfaction.”

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Posted 8 years ago

“Excellent response from Kathryn. We were able to book our cruise the same evening and got exactly what we were looking for. Very pleased with the whole process.”

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Posted 8 years ago

“The booking was made efficiently and cheerfully!”

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Posted 8 years ago

“Booking (with Gillian Stark)went smoothly on the telephone, during which time we found a 10% discount pop up online. This was duly applied and we are now looking forward to our Christmas Holiday aboard the ms Serenity.”

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Posted 8 years ago

“I received the utmost help in finding our cruise from Gillian Stark - nothing was too much trouble. She did an excellent job and got me a very good price. Thanks Gillian!”

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Posted 8 years ago

“expedient, professional service, helpful, informative and focussed. Resourceful and energetic young person. Thank you”

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Posted 8 years ago

“Nothing was too much trouble for your representative, Sue. Despite me changing my mind numerous times about the date, Sue was extremely pleasant and very helpful at all times. She explained all the options available and gave sensible advice when asked.”

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Posted 8 years ago

“Simon was brilliant - going the extra mile and using his initiative to realise that he could get us an extra discount because we had been with Viking Cruises before. Congratulations and many thanks to him.”

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Posted 8 years ago

“Very friendly and helpful.”

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Posted 8 years ago

“Cruise explained in full detail to us.and Helen was very helpful and patient with us when we were deciding which cruise to choose.”

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Posted 8 years ago

River Voyages is rated 4.8 based on 1,974 reviews