River Voyages Reviews

Name: River Voyages
Rating: 4.80

4.8 Rating 1,974 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,974 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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0800 197 0854

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River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Erin Madine was extremely helpful and kept in touch with me during the whole booking process. She made booking my trips (I live in NZ) a very easy procedure.”

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Posted 3 years ago

“The concierge service of Claire Foster was a welcome relief after my attempts to book directly with Saga Cruises.”

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Posted 3 years ago

“Extremely happy with the support and advice I received during the booking process. The Specialist Cruise Concierge was persistant with the cruise company to ensure we got a service that had been promoted as part of an advertised offer, even though they said it wasn't included. And she delivered her promises of phone calls or written communications on time. Will definitely use again.”

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Posted 3 years ago

“Very knowledgeable and helpful agent called Laura. Pleasant booking experience”

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Posted 3 years ago

“Laura sorted our cruise at a very good price.”

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Posted 3 years ago

“Emma called back quickly and fulfilled all of her promises punctually. Booking the cruise was a delightful experience.”

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Posted 3 years ago

“Scott was very helpful and answered all our questions relating to river cruising. He came back to us when agreed and secured us a great deal. I would certainly recommend River Voyages.”

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Posted 3 years ago

“Excellent service Personable staff”

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Posted 3 years ago

“My complicated query was investigated and dealt with efficiently, and my river cruise is now booked.”

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Posted 3 years ago

“Helen is terrific”

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Posted 3 years ago

“Emma was extremely helpful and knowledgable and found us a holiday that was far more suitable than our first request.”

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Posted 3 years ago

“Excellent friendly service”

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Posted 3 years ago

“The person I spoke to was excellent. Erin went the extra mile which was extremely appreciated”

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Posted 3 years ago

“Scott was so helpful whilst booking as I'd never been on a river cruise before, Would totally recommend River voyages again.”

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Posted 3 years ago

“Scott was efficient, friendly and secured us a great deal. All good so far!”

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Posted 3 years ago

“Very relaxing”

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Posted 3 years ago

“Nicky was very helpful and efficient when dealing with our recent booking of a Danube river cruise. She has a very friendly approach, nothing was too much trouble. I would definitely recommend your companies A1 service.”

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Posted 3 years ago

“Very helpful and efficient”

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Posted 3 years ago

“Emma was very pleasant and most helpful. she took great care to explain everything and made sure that we understood. It was a pleasure to do business with your company The only thing is that we anxiously await written confirmation of our booking”

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Posted 3 years ago

“My requirements were many and awkward. Nothing was a bother. Just a positive, helpful and friendly response.”

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Posted 3 years ago

River Voyages is rated 4.8 based on 1,974 reviews