River Voyages Reviews

Name: River Voyages
Rating: 4.80

4.8 Rating 1,974 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,974 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0800 197 0854

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The choices and service are fine and Emma Gray is particularly helpful and responsive. Howerver, RV can only be as good for customers as are the lines they offer, so when there is customer dissatisfaction with one (e.g.Uniworld), then naturally it reflects on RV.”

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Posted 1 year ago

“Very happy with Erin. She suggested a cruise similar to the one I had phoned to book which was on offer which was on offer saving us a lot of money...& then got us flights at a time that suited us.”

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Posted 1 year ago

“Good service and responses from representatives. Good value with offer via post. Disappointed that Amawaterways would not offer a stay at either end of river cruise at all. Only offer to book it ourselves at extra cost and no transfers. Other cruise lines more flexible in past”

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Posted 1 year ago

“Very helpful and efficient travel advisor.”

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Posted 1 year ago

“Very helpful and efficient travel advisor.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Excellent service as usual from Erin Madine.”

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Posted 1 year ago

“Donna Worsnip.............. you are amazing!!! This river cruise was a totally new challenge for me and certainly a complicated challenge for Donna yet she sailed through with all sails bellowing!!! (Apologies for the pun). Despite wishing to initially drive to France then changing our minds to travelling by train instead and then adding on pre- cruise stays in Paris Donna sorted all this out in less than two hours!!! TAKE A BOW DONNA WORSNIP.”

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Posted 1 year ago

“Excellent service as usual from Erin Madine.”

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Posted 1 year ago

“Very helpful and informative if a little lengthy booking process. Got there in the end!”

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Posted 1 year ago

“Very knowledgeable river cruise specialist (Emma Gray) with excellent knowledge of the cruise we booked Very patient and thoroughly explained every detail of the cruise itinerary and flights We would be very happy to recommend”

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Posted 1 year ago

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Posted 1 year ago

“Found RiverVoyages very easy to book with. Sent all the paperwork through very quickly. Good links to website. Hope it continues”

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Posted 1 year ago

“Booked our river cruise with the assistance of a very professional, but friendly representative. She was knowledgeable and helpful, her name, Elizabeth Wright and River Voyages are lucky to have her as an employee.”

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Posted 1 year ago

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Posted 1 year ago

“Good booking experience”

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Posted 1 year ago

“Good booking experience”

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Posted 1 year ago

“Always provides efficient and friendly service”

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Posted 1 year ago

“Prompt service, clear explanations of all queries raised , full attention to details and conditions of booking.”

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Posted 1 year ago

“Prompt service, clear explanations of all queries raised , full attention to details and conditions of booking.”

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Posted 1 year ago

River Voyages is rated 4.8 based on 1,974 reviews