River Voyages Reviews

Name: River Voyages
Rating: 4.80

4.8 Rating 1,974 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,974 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0800 197 0854

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River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sue Thomas was extremely friendly and helpful and dealt with my questions in a very professional manner. I can only compliment her and your company..”

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Posted 7 years ago

“Erin was knowledgeable and helpful and a pleasure to deal with.”

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Posted 7 years ago

“This was our second booking in 24 hours with River Voyages as we were so impressed the first time. A different member of staff but equally efficient. Even suggested changing departure airport as it would save us a 3 hour transfer instead of a 30 minute transfer by changing departure airport.”

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Posted 7 years ago

“The service was exceptionally good, well informed on the holiday itself, very polite, helpful and courteous. We were so impressed we booked a second holiday with River Voyages the following day.”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“Very efficient, with plenty of knowledge regarding river cruising. No long wait on the telephone before being connected to an advisor.”

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Posted 7 years ago

“Dealing with a rep that understood our needs and who remembered us from last year.”

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Posted 7 years ago

“Very helpful”

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Posted 7 years ago

“My concierges were all very helpful and took time to listen to my needs and find me the trip that I wanted. They kept me informed throughout and I look forward to dealing with you again. June”

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Posted 7 years ago

“The booking was managed very efficiently by Erin”

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Posted 7 years ago

“Good Service from the concierge”

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Posted 7 years ago

“Never complained about MY problems, Always cheerful and forgiving. Ttwhoever it was must have been swearing under their breath at the bumbling of someone who had exceeded the 3 score and 10. Thank you very much and I apologise for my fumbles.”

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Posted 7 years ago

“Excellent service and advice from Sue, she gave us information that we just would not have been aware of if we'd booked independently. Documents arrived swiftly and a courtesy phone call to check that all was well a few days later was much appreciated. Amazing all round - thank you!”

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Posted 7 years ago

“Very helpful booking service”

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Posted 7 years ago

“good booking service very understanding an amenable”

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Posted 7 years ago

“Most helpful phone call with Natalie even though the cruise said fully booked online she found us a cabin that was available. -straight forward application forms online.”

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Posted 7 years ago

“They were able to find cruise that fitted my specification.”

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Posted 7 years ago

“I found Simon most helpful polite and helped me make the right choices when booking”

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Posted 7 years ago

“I found Simon most helpful polite and helped me make the right choices when booking”

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Posted 7 years ago

“Very helpful and patient lady on the phone”

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Posted 7 years ago

River Voyages is rated 4.8 based on 1,974 reviews