River Voyages Reviews

Name: River Voyages
Rating: 4.80

4.8 Rating 1,974 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,974 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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0800 197 0854

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River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful service. Dom was very helpful.”

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Posted 8 years ago

“Simon and Erin, the two people. who have dealt with my booking for a River Cruise on the Danube in August. were excellent. Very courteous and professional. The follow up through email and by post has also been very efficient. Thank you for making this holiday booking so easy and pleasurable! Katherine Kettle”

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Posted 8 years ago

“your operator was extremely pleasant and helpful,”

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Posted 8 years ago

“We contacted you twice and booked our holiday with no pressure only help and advice.”

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Posted 8 years ago

“Very helpful young man, Dom Crockatt, who managed to get us a discount and went to great trouble advising where the best cabins were, etc. An excellent service and we are looking forward to our river cruise next year, confident that we have chosen the best suited to our needs.”

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Posted 8 years ago

“Sue Thomas was very helpful and efficient - thanks Sue. So far all is well but received a letter stating final payment was due prior to the actual due date?”

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Posted 8 years ago

“Sue Thomas was exceptionally diligent and helpful, and I think she gave quite some time working on my requests. We are looking forward to our holiday next year on the Danube with Riviera Travel.”

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Posted 8 years ago

“Very helpful staff, and efficient.”

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Posted 8 years ago

“I rang River Cruises out of curiosity after receiving an advert via email. I explained what l was looking for, a cruise was found for me within an hour at a fantastic price, the people l spoke with were courteous, polite, well informed & knowledgable. If the cruise is as good as the service l received l know l will have a great time”

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Posted 8 years ago

“Very cheerful & efficient”

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Posted 8 years ago

“I found Dom extremely helpful and friendly. I feel sure his manner facilitated my purchase of your cruise package”

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Posted 8 years ago

“Both the operatives I spoke to were easy to understand and courteous. The only query that I had was that the price shown 'on line' was lower than that given by the agent and as she stressed that this was the last cabin, I did not argue it further, lest we lost it.”

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Posted 8 years ago

“Friendly, detailed and effective.”

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Posted 8 years ago

“Questions have been quickly answered very satisfactorily”

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Posted 8 years ago

“A very helpful service from Erin who was very professional in her job.”

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Posted 8 years ago

“Your Domonic was a great help, he explained it very nicely and answered my questions with great clarity. He is a credit to your company and should be give a gigantic pay rise immediately!! Have a lovely evening - and thank you. Paul Groves.”

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Posted 8 years ago

“My holiday arrangements were handled efficiently in a courteous and friendly manner. Any questions I had were dealt with speedily and satisfactorily. Five star performance.”

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Posted 8 years ago

“Sue, was very helpful, friendly and professional”

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Posted 8 years ago

“We are disappointed that we still have not received any documentation. We booked last Friday. Patricia Wilson”

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Posted 8 years ago

Good Morning, Thank you for your review, I have checked your booking and noted that Dom Crockett has ordered your paperwork. Invoices can take up to 28 days to arrive after the booking has been made. Kind Regards Customer Relations Manager

Posted 8 years ago

“Every dealing/booking with River Voyages has been great so far . Michelle Clarke has been the agent I have dealt with mainly over the years and she has made it an enjoyable experience.”

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Posted 8 years ago

River Voyages is rated 4.8 based on 1,974 reviews