River Voyages Reviews

Name: River Voyages
Rating: 4.80

4.8 Rating 1,974 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,974 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0800 197 0854

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River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient friendly assistant who explained everything clearly. I subsequently phoned for advice re travel insurance, this again was handled well”

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Posted 8 years ago

“Very helpful. Gave the personal touch. Patient with our queries. Very satisfied.”

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Posted 8 years ago

“You were most helpful and explained everything in detail, With a lovely attitude many thanks”

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Posted 8 years ago

“Simon was just great and took endless trouble to go over all the details.”

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Posted 8 years ago

“Courteous and helpful, the only minus was that I was expected to know ( or find out ) if we needed visas, I thought we might have been advised.”

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Posted 8 years ago

“We are regular users of your service and in a way it would be wrong to single out one person as all of your cruise concierge team are so very helpful. Over the last few days we booked a river cruise with the help of Gillian Stark, Lauren Wood and Sue Thomas, who were all great. However, we want to especially commend Dom Crockatt for the time he gave to us, his attention to detail and his depth of knowledge - he truly made us feel that nothing was too much trouble in getting a great trip arranged for us. THANK YOU DOM.”

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Posted 8 years ago

“The whole team were excellent. My enquirers were dealt quickly and nothing was too much trouble for them. I have no fears in recommending this company. Mr S. Low.”

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Posted 8 years ago

“Quick and on time response with a great alternative company to travel with. Emma called back when she said she would and answered all of my questions. Really good experience for an on line booking.”

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Posted 8 years ago

“My booking was handled efficiently - helpful and friendly. I am now looking forward to receiving the written confirmation.”

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Posted 8 years ago

“Efficient and informative handling of booking”

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Posted 8 years ago

“We can't thank River Voyagers enough! They took care of every thing for us. Nothing was too much trouble to them, they were so helpful & often ranging us back to answer a query that we had just to put our minds at rest! We can't praise them enough & would definately recommend any one wanting to book a river cruise to contact River Voyages. We had a wonderful cruise thanks to them sorting all the necessary details, flights, transfers for us! Brilliant!!!”

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Posted 8 years ago

“Excellent from Your Sales person”

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Posted 8 years ago

“Susan who spoke to us about this cruise which we booked was first class. Wonderful person 100% first class”

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Posted 8 years ago

“The gentleman whose name was Simon, who took my call and completed my booking, was excellent. Not pushy, just extremely helpful and explained everything clearly, throughout the booking conversation. I'm really looking forward to my holiday.”

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Posted 8 years ago

“Very efficient and pleasant service-Emma could not have been more helpful.”

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Posted 8 years ago

“"Cruise Concierge" friendly and efficient. Paperwork is fine without any errors. Bit disappointed with not receiving cabin originally promised but we're sure that the holiday will meet or exceed our expectations.”

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Posted 8 years ago

“Hi I initially spoke to Simon who checked numerous cruises and companies to find the cruise that met my requirements and was most helpful, after booking I was given the No. of Stephanie a cruise concierge who was also extremely helpful they made booking the holiday so easy. Thank you D Guy”

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Posted 8 years ago

“I was very pleased with the helpful assistance given to me in finding the optimum choice for my desired cruise. I would certainly use you again.”

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Posted 8 years ago

“Difficult to get enough information without a brochure. Fairly easy to book but further information on flight times and transfers was not available.”

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Posted 8 years ago

“I would definitely recommend rivervoyages.com to my friends. I've received an excellent service from you. Sue Thomas has been brilliant she's found me the cruise I wanted for the price I wanted. She was prompt in replying and answered all my question, what a lovely helpful Lady thank you Sue x Jan Bridgeman”

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Posted 8 years ago

River Voyages is rated 4.8 based on 1,974 reviews