Login
Start Free Trial Are you a business?? Click Here

River Voyages Reviews

4.8 Rating 1,974 Reviews
97 %
of reviewers recommend River Voyages
4.8
Based on 1,974 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Greater than 91%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read River Voyages Reviews
Visit Website

Phone:

0800 197 0854

Write Your review

We booked our cruise via Erin who we had used before. We find her very friendly and efficient.
Helpful Report
Posted 8 years ago
This was our first booking for a cruise so we had no idea what to expect but Emma from River Voyages could not have been more helpful. its for our golden wedding so we wanted to to be a little special and that is what the whole process was, just for us. Thank you all, we are now so looking forward to our holiday
Helpful Report
Posted 8 years ago
I was impressed with the way my enquiry/booking was handled. Very professional
Helpful Report
Posted 8 years ago
Very helpful the explanation was very clear. R Aisher
Helpful Report
Posted 8 years ago
Our cruise concierge was Ben Trinder we found him very helpful and courteous he even rang my husband back to clarify something.
Helpful Report
Posted 8 years ago
The staff very helpful and gave us several options. Thank you.
Helpful Report
Posted 8 years ago
Still waiting for my tickets, very disappointing!
Helpful Report
Posted 8 years ago
Very polite & friendly service I will book with River Voyages again
Helpful Report
Posted 8 years ago
I found the man I spoke to, Simon Collinge , very helpful and informative. He gave me all the information I needed, especially as we had never done a river cruise before. He phoned me back when he said he would and helped me a great deal in making a decision to make a booking.
Helpful Report
Posted 8 years ago
I find using River Voyages is much easier, friendlier and better value for money than using any other company. This is the second time we have used River Voyages. Last year we had the best hassle free and enjoyable holiday we have ever had. We will continue to use River Voyages in the future.
Helpful Report
Posted 8 years ago
Having booked a cruise on the Lady Anne for 5days on 24th Auguestand paid extra for the excursions I received a recent e-mail saying that if booking was done before the 29th February the excursion package was free. Why was this option not available to me?
Helpful Report
Posted 8 years ago
Very helpful and comprehensive
Helpful Report
Posted 8 years ago
Did take longer than I expected,but as it is a two way exchange,I suppose I am partly to blame.
Helpful Report
Posted 8 years ago
I was very satisfied with the friendly and efficient way that our initial enquiry and booking was handled by your two Irish girls Erin and Mora. They went to a lot of trouble to satisfy us, even over the weekend.
Helpful Report
Posted 8 years ago
My wife and I were very satisfied with the process, though we were glad to have the help of our daughter, being rather ancient ourselves.
Helpful Report
Posted 8 years ago
Kathryn Gelder was extremely helpful and very efficient. The holiday was booked and confirmed within a couple of hours and Kathryn was pleasant and informative. Only a little disappointed that the cruise with Avalon was not at the price she thought possible.We could then have combined our cruise with a visit to Paris. Overall though, very happy. Let us hope the cruise is all we hope for.
Helpful Report
Posted 8 years ago
Kathryn Gelder has been exceptionally helpful as my sister who is coming with me on the trip had just had her husband pass away and there was quite a lot of work the executor of the will had to do before we could complete the booking. Kathryn was always cheerful whenever I spoke to her. I shall be interested in what service we will get when all the details are given to me for the trip. The only thing at the moment is what terminal we will fly from at Heathrow as I will need to book the Railair bus well in advance to get a good deal with them. Kathryn thought it might be Terminal 2 only because it appeared Lufthansas flights seemed to be going from this terminal.
Helpful Report
Posted 8 years ago
Very useful web-site to investigate cruises available from a number of operators. Simon Collinge was an excellent contact, giving me information about a proposed holiday cruise in France, and following up questions in a masterly fashion.
Helpful Report
Posted 8 years ago
I was booking my first holiday for 7 years! Making up my mind what was best for me as a single was not easy . I was helped by Hannah to get a holiday I wanted. She was helpful, pleasant and very patient.
Helpful Report
Posted 8 years ago
Very knowledgeable and helpful . Nothing was too much trouble . Rang back when they said they would .
Helpful Report
Posted 8 years ago
River Voyages is rated 4.8 based on 1,974 reviews