River Voyages Reviews

Name: River Voyages
Rating: 4.80

4.8 Rating 1,974 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,974 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0800 197 0854

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River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price and very responsive to all emails. we will return.”

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Posted 8 years ago

“Spoke to a young lady called Emma who was extremely helpful and professional. Brownie point for Emma”

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Posted 8 years ago

“Prompt telephone call back to my email enquiry. Friendly and helpful staff who answered all my questions and came back to me with all answers and full details of the holiday, accommodation and excursion details. Would recommend and use again.”

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Posted 8 years ago

“Miss Thomas did her utmost to help me to get through the problems of trans-Atlantic transactions, and bent over backwards to help me secure trips for myself and friends. Many thanks to her persistence and kindness!”

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Posted 8 years ago

“Efficient and very helpful with a pleasant manner”

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Posted 8 years ago

“Helen worked very hard on letting us know all the details very quickly and helped make our mind up within a short space of time. having not been on one before this was the type of service I needed.”

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Posted 8 years ago

“prompt response to requests, did best to provide us with best option, albeit somewhat expensive. It will be our second river cruise this year.”

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Posted 8 years ago

“Lovely staff with an indeth knowledge of cruising”

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Posted 8 years ago

“We were able to book the trip we wanted and questions were very quick answered. We are very satisfied”

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Posted 8 years ago

“The agent made it very easy to adapt the holiday to meet our needs”

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Posted 8 years ago

“I have been dealing with a lady called Pippa. She has been so helpful and nothing has been too much trouble for her. She has answered any questions I have asked her immediately. She has made me feel very confident that I have made the correct decision to book through River Voyages.”

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Posted 8 years ago

“The concierge Pippa Wright was very helpful and knowledgeable. She kept her word when she said she would call me back, she promptly answered my emails and I wouldn't hesitate to recommend your company to other people.”

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Posted 8 years ago

“Our Concierge Helen was fantastic . She was patient , knowledgeable and efficient.”

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Posted 8 years ago

“Michelle Clarke has always made the experience of booking a holiday enjoyable. Fun to talk to and very efficient”

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Posted 8 years ago

“Helen, who booked our trip, has been very helpful, informative and efficient.”

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Posted 8 years ago

“Understood my needs. Responded quickly, helpfully and politely. Fixed holiday promptly.”

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Posted 8 years ago

“Willingness to discuss needs and ring back as often as necessary”

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Posted 8 years ago

“Very efficient ,listen to what I wanted came back with a breakdown of costs and options that were open to us. Very competive on price , very quick on commication. Because of all the above we have booked three holidays within 6 weeks .”

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Posted 8 years ago

“I booked our river cruise with Erin who was extremely helpful and patient. I was rather indecisive for some time, but she set out a number of options for us, and did it quite cheerfully which makes all the difference!”

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Posted 8 years ago

“Erin was good, and helpful and listened to my requirements and acted on this (being helpful, professional but not pushy).”

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Posted 8 years ago

River Voyages is rated 4.8 based on 1,974 reviews