River Voyages Reviews

Name: River Voyages
Rating: 4.80

4.8 Rating 1,974 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,974 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0800 197 0854

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lisa was the concierge on our booking and proved to be a most friendly and helpful person who had full knowledge of the cruise and detail. Lisa clearly explained all matters and booking procedures.”

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Posted 2 years ago

“Very professional approach. Excellent service. But The only negative is the cost. I feel that the company is trying to make up the loses by imposing unfair increases. We the customers are on the receiving end. Not fair,….”

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Posted 2 years ago

“Very polite and helpful”

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Posted 2 years ago

“Always courteous and very helpful, no matter whom one speaks with, very efficient service.”

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Posted 2 years ago

“Nicki your representative was amazing she advised and was very patient with me the whole time she also was very reassuring on the whole experience as time as this is my maiden voyage thank you looking forward to my 60th birthday treat x”

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Posted 2 years ago

“Very polite and helpful”

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Posted 2 years ago

“Spoke to Claire who was very patient and courteous at all times answering all my questions quickly and nothing was any trouble to her.”

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Posted 2 years ago

“Treated as usual with courtesy,care and attention to detail. Thank you.”

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Posted 2 years ago

“Our agent was very efficient and the booking was simple and quick, however we have not received any documents in t regards to the booking so i am unable to score if I had she would have got 4 out of five stars”

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Posted 2 years ago

“Erin and Niki were really helpful without being pushy”

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Posted 2 years ago

“Excellent service from Grace about the best customer care ever experienced”

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Posted 2 years ago

“Good efficient service. Comprehensive information given. Professional, helpful and friendly.”

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Posted 2 years ago

“Good efficient service. Comprehensive information given. Professional, helpful and friendly.”

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Posted 2 years ago

“Fabulous customer service with friendly knowledgeable staff.”

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Posted 2 years ago

“Very helpful to find the best deal. Rang back when they said they would. Good customer service”

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Posted 2 years ago

“Scott was very helpful, and made the booking of my forthcoming holiday effortlessly. All sorted in a very short space of time. Would recommend you.”

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Posted 2 years ago

“Emma tried hard and succeeded in getting us to purchase the river cruise we wanted.”

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Posted 2 years ago

“Both Erin and Nikki were really helpful in getting us what we wanted without the usual pushing one sometimes gets when looking for a cruise. Well done Avalon”

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Posted 2 years ago

“Both Erin and Nikki were really helpful in getting us what we wanted without the usual pushing one sometimes gets when looking for a cruise. Well done Avalon”

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Posted 2 years ago

“Erin was a pleasant and helpful person to deal with.”

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Posted 2 years ago

River Voyages is rated 4.8 based on 1,974 reviews