River Voyages Reviews

Name: River Voyages
Rating: 4.80

4.8 Rating 1,974 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,974 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0800 197 0854

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful courteous and followed through to solve problems”

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Posted 2 years ago

“Excellent service from Erin Madine but still await confirmation of flight details.”

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Posted 2 years ago

“I booked a River Cruise and add on break. During the process I dealt with Andrew, Erin and Scott, all three were exceptionally knowledgeable, helpful and attentive to our requirements. All in all a hoofing service; thank you.”

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Posted 2 years ago

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Posted 2 years ago

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Posted 2 years ago

“Erin was extremely knowledgeable, patient & helpful. All the information was emailed to me to enable me to check the options available. When I had difficulty getting through on the phone, Erin emailed me to let me know she’d call back.”

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Posted 2 years ago

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Posted 2 years ago

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Posted 2 years ago

“Couldn't have been more helpful. We have booked several times with them.”

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Posted 2 years ago

“Claire very helpful friendly with arranging our cruise on the Seine”

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Posted 2 years ago

“Easy to get through and easy to speak to a 'real' person.”

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Posted 2 years ago

“Excellent service from Nicki. She explored patiently what we were looking for and after three calls we were able to book our river cruise.”

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Posted 2 years ago

“Efficient and friendly service. Thank you Emma”

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Posted 2 years ago

“Very good customer service, knowledgeable and informative.”

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Posted 2 years ago

“Very helpful. Helped me book a river cruise that my friends had booked previously and organised a suite near theml”

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Posted 2 years ago

“Stacy was very helpful and clear in describing what was on offer and in finding a good value holiday for us. Much appreciated. I was irritated by the amount of on-line registering, verifying and acknowledging I was required to do with Avalon – that seems completely unnecessary to me.”

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Posted 2 years ago

“Excellent service from Erin Madine but still await confirmation of flight details.”

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Posted 2 years ago

“Efficient, Friendly, Knowledgeable Service from Erin, Grace & Laura”

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Posted 2 years ago

“Again extremely good service from Grace well done”

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Posted 2 years ago

“Stacey was extremely helpful and efficient. Would definitely recommend”

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Posted 2 years ago

River Voyages is rated 4.8 based on 1,974 reviews