River Voyages Reviews

Name: River Voyages
Rating: 4.80

4.8 Rating 1,974 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,974 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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0800 197 0854

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River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simon Collinge went out of his way to ensure that we got exactly the cruise to fit our requirements.Extremely commendable!”

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Posted 7 years ago

“They were able to offer me a discounted rate compared to the tour operator”

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Posted 7 years ago

“Susan was very helpful, answered all my questions and enabled me to compare various cabins and cruises. I am really looking forward to our trip later this year. Many thanks”

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Posted 7 years ago

“A young lady called Emma Gray helped to find us a perfect short cruise to celebrate my husbands' 80th birthday.From Honfleur to Paris which was great as we live in Normandy so very easy for us to get to Honfleur to meet the boat and not too long away as we have to pay to kennel our 2 dogs as well.So thankyou very much for the very friendly and helpful advice from Emma.Will definitely be looking to travel again later in this year. Regards Diane Bishop”

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Posted 7 years ago

“I was able to book a cruise with complete confidence that Helen new what I wanted and would book it for me and get it right. It is fantastic to speak to someone who knows all about cruises and destinations. I wouldn't book with anyone else.”

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Posted 7 years ago

“Easy to speak to a knowledgeable and helpful agent.”

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Posted 7 years ago

“Simon, the professional but friendly advisor, could not have been more helpful. He went into great detail about our river cruise - no stone was left unturned. I have not used River Voyages before but will again if everything goes to plan!”

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Posted 7 years ago

“Gill the concierge went out of her way to find us a voyage suitable for our needs and timetable at a very good price”

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Posted 7 years ago

“I have spoken on three occasions to your office (with different questions), on each occasion I have found the staff extremely helpful, courteous and able to answer my queries.”

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Posted 7 years ago

“made the booking I wanted”

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Posted 7 years ago

“Your representative Erin was excellent so helpful,we are looking forward to are trip with scenic Azure”

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Posted 7 years ago

“Answered all our questions and requests clearly”

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Posted 7 years ago

“Helen Conway made us very happy! She did a great job of making some pretty complicated arrangements for us. She was easy to get in touch with and is very knowledgeable about river cruises, flight arrangements and getting us to and from airports. It would have been very difficult for us to arrange everything. Thank you so much,Helen.”

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Posted 7 years ago

“personal attention”

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Posted 7 years ago

“I thought the way Emma Gray handled my initial enquiry to finding a cruise that fitted my requirements was very professional. She was polite, knowledgeable and worked very hard to get my business, well done.”

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Posted 7 years ago

“For our return booking with Avalon we returned to Erin to expedite our new booking. As before everything was handled promptly, efficiently and courteously.”

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Posted 7 years ago

“I found Simon very easy to speak with and found he listened to what my wife and I wanted from this river cruise,”

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Posted 7 years ago

“I wasn't kept waiting on the phone which was a good start! My cruise concierge, Emma Gray couldn't have been more helpful to a novice and nervous single traveller. she put me at ease immediately and I found the whole experience very rewarding.”

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Posted 7 years ago

“Good service, ideal trip and excellent information from Susan the contact.”

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Posted 7 years ago

“Booking with River Voyages was excellent with a friendly helpful lady, Helen Conway. Nothing was too much trouble and the whole procedure was well carried out. Thank you.”

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Posted 7 years ago

River Voyages is rated 4.8 based on 1,974 reviews