River Voyages Reviews

Name: River Voyages
Rating: 4.80

4.8 Rating 1,974 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,974 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0800 197 0854

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River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You can leave a review for a holiday when it talks delivery to you door?????”

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Posted 1 year ago

“The travel consultant I booked with - Kat Trinder - provided exceptional service. Thank you!”

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Posted 1 year ago

“The agent was very professional, knowledgable,helpful and courteous. A great service, What more can I sat”

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Posted 1 year ago

“No problems at all from start to finish. Any pre-cruise query we had was dealt with promptly. Would certainly be happy to use River Voyages again A good price and excellent value.”

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Posted 1 year ago

“This be our 4th river cruise with River Voyages. Viking was our 1st and three with Scenic river cruises.l have only dealt with Emma Gray at river voyages who I trust with my booking and is a great credit to your company.ln fact she is and only my first email when l am looking to book a river cruise. So big thanks to Emma, and we are looking forward to our cruise with scenic Amsterdam - Basel next August booked throgh river voyages. I have also recommended other long term river cruisers friends to your site which they never knew about.keep up the good work kinds regards John Aitken”

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Posted 1 year ago

“friendly ....helpful....staff”

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Posted 1 year ago

“Ross was very helpful in helping me find the holidays I was looking for.”

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Posted 1 year ago

“Excellent advice and efficient help from Elizabeth and Ross”

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Posted 1 year ago

“Booked with Shirley McCue who is fantastic.”

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Posted 1 year ago

“Very pleased with the service and the quality of the attention given over the phone.”

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Posted 1 year ago

“Good attention from Ross. Sorted out problems and booking for us.”

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Posted 1 year ago

“We were looking to book a cruise at short notice due to changes in our travel plans, we called Ross from River Voyages, and in short time, he had us organised for a European Gems cruise. As we were already abroad and our plans were a bit fluid and not per the standard APT offering, this proved no problem and all was sorted. So far we have had great communication and follow up, which has been reassuring for us.”

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Posted 1 year ago

“Erin Nadine is knowledgeable, friendly and efficient. Able to offer comprehensive service and prices which beat booking direct. we have used on a number of occasions and never disappointed. First class.”

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Posted 1 year ago

“Exceptional service was provided and all options were clearly explained.”

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Posted 1 year ago

“Beautiful River well organised.”

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Posted 1 year ago

“We received very helpful assistance from Emma who checked the procedures for us when there were concerns about last minute flight cancellations as there were issues at Gatwick Airport. Emma responded quickly and helped to reassure us. The booking process was efficient and backed by paperwork to confirm every detail.”

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Posted 1 year ago

“I had a wonderfully easy booking experience with Claire on Tuesday. She was so friendly helpful and efficient. Initially she took time to chat as to my chosen cruise then was able to access my previous booking with you and from there on it was all plain sailing! Enquiry as to availability from my home airport was quickly checked and booking all done with no hassle. Confirmation and account all set up was with me the next day. Excellent service. Thank you!”

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Posted 1 year ago

“Very helpful. Found a better deal than i could find”

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Posted 1 year ago

“Tara was so helpful and made our booking trouble free.”

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Posted 1 year ago

“Freddie made booking easy”

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Posted 1 year ago

River Voyages is rated 4.8 based on 1,974 reviews