River Voyages Reviews

Name: River Voyages
Rating: 4.80

4.8 Rating 1,974 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,974 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0800 197 0854

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River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly telephone manner; applied discount shown on website and confirmed free wine offer.”

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Posted 7 years ago

“Dominic Crockatt couldn't have been more helpful, restored my faith in Six star cruises. .”

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Posted 7 years ago

“Excellent communication, clear pricing and great effort in finding a cruise best suited to our requirements”

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Posted 7 years ago

“Dom Crockatt was helpful and thorough. He made sure we understood all the important facts.”

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Posted 7 years ago

“Helen was very helpful, got us flights via gatwick which was great for us. this is the third time I've used this company & service has always been good”

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Posted 7 years ago

“Easy straight forward booking process, very helpful and phoned back when said.”

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Posted 7 years ago

“Gillian was very helpful in getting me the very best value and the perfect holiday”

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Posted 8 years ago

“This refers to the service provided by Emma. She was extremely helpful regarding the various River Cruise options from which I was able to confirm a booking for my partner and myself on an Avalon vessel from Amsterdam to Basle.”

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Posted 8 years ago

“Friendly and helpful service”

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Posted 8 years ago

“It was so easy to book,and Sue was excellent”

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Posted 8 years ago

“Very efficient service with access to all the major operators. My questions were all answered”

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Posted 8 years ago

“Your cruise representative, Susan Burton, lead us through the booking process very efficiently and her personable demeanour made the booking process that much more pleasant. The follow up with information over the internet from her was prompt and we now look forward to our cruise. Rosemary & Bryan Maltby”

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Posted 8 years ago

“Helen was really helpful with our booking”

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Posted 8 years ago

“Emma who dealt with our Booking was overal excellent taking me through ever stage explaining every detail giving me reassurance at every step Very experianed and a great asset to River Voyges Well done Emma”

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Posted 8 years ago

“very good and efficient service.nothing was too much trouble .thank you Helen.”

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Posted 8 years ago

“excellent service. simon collinge very helpful and informative, thus allowing to book a trip which suited my requirements. Thanks Simon”

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Posted 8 years ago

“I was very impressed with the way Pippa dealt with my booking. I had a couple of queries, which had they not been addressed would have resulted in the booking not being made.”

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Posted 8 years ago

“Only just booked and very efficient staff Helen - smooth booking by phone.”

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Posted 8 years ago

“A helpful discussion from a VERY enthusiastic contact person.”

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Posted 8 years ago

“They listened to our concerns and found the best deal for us. They resolved our issues without extra cost.”

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Posted 8 years ago

River Voyages is rated 4.8 based on 1,974 reviews