River Voyages Reviews

Name: River Voyages
Rating: 4.80

4.8 Rating 1,974 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,974 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 197 0854

Write Your review

Tell us how River Voyages made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent help and service by staff in enabling me to make a hassle free booking.”

Helpful Report

Posted 10 years ago

“First time with river cruises. Ryan Creeney did all the booking details and he was very efficient in dealing with my booking I hope everything else goes as smoothly”

Helpful Report

Posted 10 years ago

“Concierge was helpful, knowledgeable and supportive.”

Helpful Report

Posted 10 years ago

“Right from the start, Joe was extremely helpful and had a wealth of knowledge. Nothing was too much trouble, very efficient and friendly.”

Helpful Report

Posted 10 years ago

“Emma went out of her way to provide us with a cruise that could accommodate our daughter who has Down's Syndrome. Ian Shearer Warrington”

Helpful Report

Posted 10 years ago

“Extremely conscientious and helpful. However, I am still awaiting details of my revised flight from LHR to AMS”

Helpful Report

Posted 10 years ago

“very friendly, good knowledge”

Helpful Report

Posted 10 years ago

“I found booking with River Voyages was a very pleasant experience, the young ladies on the phone could not have been more friendly or efficient. They found out the info I wanted and answered all my questions, nothing was too much trouble. Their names were Emma, Gill and Chloe and a big thankyou to all of them. I am sooo looking forward to my Blue Danube cruise!”

Helpful Report

Posted 10 years ago

“A holiday is a very personal experience and it is good to be able to speak with somebody who is exceptionally good at their Job - Perhaps i was just lucky but I am very much looking froward to my trip”

Helpful Report

Posted 10 years ago

“This is the third time I have tried to fill in your survey and before I get to the end it disappears. We are paying much more for the same ship than we paid through Bath Travel 2 years ago so we are expecting very good service from the tour Co. including Booked flight seats both ways and a good lunch in Lyon while waiting for the flight .”

Helpful Report

Posted 10 years ago

“Overall very prompt, polite and helpful. Thank you.”

Helpful Report

Posted 10 years ago

“To be honest I found your website by accident after typing in Riviera Cruises. I now understand that you represent several tour Companies. Moira McKenna was the lady who dealt with us, and she took on board our requirements and then trawled through the offers, and rang me back with sensible alternatives as the tour we wanted was fully booked. She also rang our friends who we are travelling with to set up their holiday. A very pleasant lady to deal with.”

Helpful Report

Posted 10 years ago

“Thank you to Emma for all your help. Made booking very easy.”

Helpful Report

Posted 10 years ago

“Thank you for your help, you sales agent directed me to the best river cruise to suit my needs. Very happy.”

Helpful Report

Posted 10 years ago

River Voyages is rated 4.8 based on 1,974 reviews