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River Voyages Reviews

4.8 Rating 1,974 Reviews
97 %
of reviewers recommend River Voyages
4.8
Based on 1,974 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Greater than 91%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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Phone:

0800 197 0854

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Efficient and soon sorted out a room for us in a position that we were happy with.
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Posted 7 years ago
Fast efficient friendly, caters to all our needs
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Posted 7 years ago
Good service
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Posted 7 years ago
Alerted me to a good offer and when I contacted them and dealt with my questions effectively. Booked the river cruise in an efficient and helpful manner
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Posted 7 years ago
Emma Gray who we spoke to was very helpful explained everything & answered any questions that we had . We enjoyed our River Cruise in August , So we knew what too expect when booking for next year , Any queries we may have we know would be dealt with on request ,
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Posted 7 years ago
Very efficient booking and got a good deal
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Posted 7 years ago
Confirmed everything when asked.
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Posted 7 years ago
Excellent efficient service. Much appreciated.
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Posted 7 years ago
Got me a very good deal, even better than I expected.
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Posted 7 years ago
Very knowledgeable reps working for you. Also no questions were deemed stupid and all answered very professionally.
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Posted 7 years ago
Natalie called when promised and was very efficient this was my reason for booking with you
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Posted 7 years ago
A big thankyou to Natalie, for helping us book our first river cruise, she was so helpful, answering all our questions, and if she didn't know the answer, she went out of her way to find out. Thankyou Natalie, for your patience, we shall definitely book with you again.
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Posted 7 years ago
Extremely helpful and got me the best deal. Having now booked I would appreciate not being sent more offers from River Voyages by email for the following year. Please unsubscribe me from these offers. Thank you.
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Posted 7 years ago
Our Concierge, Sue, was patient and well informed. Consequently she was able to satifactorily answer any questions we had.
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Posted 7 years ago
We were rather confused when we started to receive calls from different subsidiaries touting for our business but managed to resolve matters. Staff were very pleasant and efficient and our booking was completed in a very pleasant and efficient manner.
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Posted 7 years ago
I've booked several times with yourselves. The service I receive is always excellent & if I have any queries after I've booked, there's always a friendly & helpful concierge at the end of the phone if my personal concierge is unavailable
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Posted 7 years ago
Jill was a pleasure to book with. Such a lovely lady made the experience so easy.
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Posted 7 years ago
My enquiry and booking were dealt with in a courteous and professional manner, documentation forwarded promptly and the same representative followed up prior to the start of the holiday.
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Posted 7 years ago
This is second cruise we've booked through you this year. Both times have been stress free . Will always use your services .
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Posted 7 years ago
Helpful service, found what I wanted,
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Posted 7 years ago
River Voyages is rated 4.8 based on 1,974 reviews