Rinaldo's Reviews

Name: Rinaldo's
Address: Unit 12, Lakeland Food Park, Crook Road, Kendal, Cumbria
Rating: 4.96

5.0 Rating 795 Reviews

99 %

of reviewers recommend Rinaldo's

5.0

Based on 795 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Rinaldo's 5 star review on 13th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Will be buying from Rinaldos again!! Thank you. Happy new year!! 👍🏻😀”

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Posted 11 months ago

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Thanks so much Terry. Happy New Year. X

Posted 11 months ago

“Many thanks for your excellent service. My husband is delighted with the gift”

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Posted 11 months ago

“What lovely people to deal with. Really pulled out to stops to get my new machine to me. Very much appreciated.”

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Posted 11 months ago

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Thank you so much for your review John. We hope you’re enjoying your fabulous new machine and we wish you a very happy Christmas x

Posted 11 months ago

“Disappointed with the age of beans that I received, and even more so with the response to my complaint.”

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Posted 11 months ago

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Hi Tom Sorry you were dissatisfied. As we explained in our email, all of our beans are sent out within two weeks of roasting I believe the batch we sent was less than two weeks old. The coffee would still be fine to drink and not stale after a few weeks as it would be unopened. We have customers who like it really fresh and those that want to drink it after a few weeks. Sadly we can’t always know when people will drink their coffee and this has unfortunately left you disappointed which we sincerely regret. Unfortunately we aren’t always able to predict demand and supply hence why we have a rule of two weeks which is much less than a lot of other roasters (which is no criticism it’s merely our own personal policy). Sorry we weren’t able to meet your standards on this occasion.

Posted 11 months ago

“I love your products. I love your service. I love all who work there. Keep up the great work. Happy Christmas Ronaldo team. Bavva”

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Posted 11 months ago

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Thanks so much! We love our customers too. Happy Christmas x

Posted 11 months ago

“Fabulous coffee, as always. Prompt delivery also.”

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Posted 1 year ago

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Thanks so much Connie x

Posted 1 year ago

“Very prompt delivery- my order came the next day. The lemon & ginger tea is delicious and the hit of ginger really adds to the flavour. Would definitely recommend 5*****”

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Posted 1 year ago

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Thank you so much Helen x

Posted 1 year ago

“Great service, whether in person or ordering online!”

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Posted 1 year ago

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Thank you Simon and thanks for your continued custom x

Posted 1 year ago

“Came across the Licquorice and Aniseed tea in a tearoom in Grasmere and was hooked x”

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Posted 1 year ago

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It is so good isn't it? Very addictive! x

Posted 1 year ago

“Best coffee and brilliant service’s”

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Posted 1 year ago

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Thank you Sally x

Posted 1 year ago

“Great coffee, super quick delivery!”

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Posted 1 year ago

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Thank you x

Posted 1 year ago

“Great service and support from the team.”

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Posted 1 year ago

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Thanks so much Alan x

Posted 1 year ago

“Said this before say it again the best coffee beans consistent I know I don’t need to reset my grinder perfect every time slow mo vid pity it wasn’t smelly vision 5xxxxx”

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Posted 1 year ago

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We've said this before and we'll say it again too Bryan - you're the best! Thank you so much for your wonderful continued support and custom x

Posted 1 year ago

“Delicious and very swiftly delivered. Perfect - as always.”

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Posted 1 year ago

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Thank you Jill x

Posted 1 year ago

“Great special blend coffee, always return for more.”

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Posted 1 year ago

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Thank you David ❤️

Posted 1 year ago

“The best flavoured coffee. Excellent service and good packsging”

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Posted 1 year ago

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Thank you ❤️

Posted 1 year ago

“Good advice, prompt service, very good range of coffees to sample”

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Posted 1 year ago

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Thanks so much Fiona, glad we were helpful ❤️

Posted 1 year ago

“Great Website and fantastic product samples, can't wait to try them. For my holiday let 'Stones Throw' Quick delivery too. Cheers Merryll”

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Posted 1 year ago

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Thank you so much Merryll, glad you are happy with our service ❤️

Posted 1 year ago

“super service”

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Posted 1 year ago

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Thank you Adrian ❤️

Posted 1 year ago

“Thank you for applying the discount code I've missed myself. I think that's pretty unique these days, but, hey, it's Rinaldo's after all.”

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Posted 1 year ago

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We're always happy to help where we can. Thank you for your custom ❤️

Posted 1 year ago

Rinaldo's is rated 5.0 based on 795 reviews