Rinaldo's Reviews

Name: Rinaldo's
Address: Unit 12, Lakeland Food Park, Crook Road, Kendal, Cumbria
Rating: 4.96

5.0 Rating 798 Reviews

99 %

of reviewers recommend Rinaldo's

5.0

Based on 798 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Rinaldo's 5 star review on 13th November 2024

Anonymous

Anonymous // 01/01/2019

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“As ever simply great service great tea and coffee. Wonderful in every way.Long may you continue. Thank you”

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Posted 4 years ago

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Thanks Kevin - very kind of you to say such nice words.

Posted 4 years ago

“Just what I needed for making french press coffee just for myself, and the same brand as my trusted stovetop espresso pot. I bought this along with some of the Brazil Cachoeira, pre ground, so I can see the correct grind (I'll do the grinding next time). First brew was delicious, the press does what its supposed to, looks neat, and is easy to clean (my used grinds go on the garden). thanks Paul”

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Posted 4 years ago

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Great coffee and eco-friendly, Paul. We love the sound of that.

Posted 4 years ago

“We found Rinaldo's when we were visiting the lake district in November. I never thought I could tell the difference in coffee but Rinaldo's coffee has me converted. We love the taste, quality and service of Rinaldo's. Our favorite is the Peru blend. Thank you!”

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Posted 5 years ago

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Thanks so much Vijeshrie - that's lovely to hear.

Posted 4 years ago

“Travelled the two hours to a gorgeous part of the Lakes to meet with Rin and to discuss the potential of a new coffee machine. Rin’s place is welcoming and there’s a great variety of coffees, teas, machines and accessories to look at. Rin has a wealth of knowledge and helped us decide on the right machine for us. He advised on accessories and devised a package for us at a very reasonable price. We settled for an ECM Technika V Profi PID and couldn’t be happier with the results. Thanks!”

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Posted 5 years ago

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Thanks David - great to meet you - you'll have many, many hours of amazing coffee making with this machine.

Posted 5 years ago

“I bought an ECM Casa V from Rinaldo's a couple of weeks ago and I'm delighted with my purchase. Before ordering, I had a couple of queries and Rin took time to patiently discuss things with me. His passion for coffee and for the products he sells is clearly apparent. Thanks Rin”

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Posted 5 years ago

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Thanks Bryn - this is a great bit of kit and I know you'll have many months of pleasure using it.

Posted 5 years ago

“Always a pleasure to order from Rin’s. His latest Panama is outstanding”

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Posted 5 years ago

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Thanks Jem - this is what we love to hear.

Posted 5 years ago

“Awesome customer service - Rin and Ash are fantastically knowledgeable, the coffee is absolutely fabulous - the best I’ve tasted in not only The Lakes but countrywide- left buying 3 different types of beans and 2 specialty teas - can’t wait to return. Highly Highly Recommended!”

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Posted 5 years ago

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Thanks Bert - a great review is the best Xmas gift ever!

Posted 5 years ago

“arrived super quick, thank you :)”

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Posted 5 years ago

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thanks Sophie...we've got a super-charged carrier pigeon

Posted 5 years ago

“My newest find in the complicated world of coffee, Rin has been an attentive and interesting find, his Columbian coffee makes one of the finest expressos we have ever tasted and at a sensible cost, our association will continue. Neil”

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Posted 5 years ago

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thanks Neil - have a great trip in Europe

Posted 5 years ago

“Went on a barista course with RIn. A relaxed atmosphere where Rin's enthusiasm and knowledge shone through in spades. We covered a great deal of content: from robusta Vs arabica, the roasting process, the reasons why coffee can be made well or poorly as well as having a go at improving latte art skills. An excellent course as well as excellent coffee.”

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Posted 5 years ago

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Cheers Alex - it was great to have you here. Sorry I didn't get to chat to you today when you dropped by.

Posted 5 years ago

“I bought an ECM Casa V, Eureka grinder and other supplies from Rinaldo's after various phone calls and email exchanges. Rinaldo gave me first class advice and was keen to ensure that I ended up with the right setup for my needs, even if I didn't buy from Rinaldo's (which I ultimately did of course!). He went above and beyond, even making a personalised video to show me how to clean my new machine. I also received 1 kg of their amazing Arabica single-origin coffee. Highly recommended and I'll definitely be ordering from Rinaldo's again.”

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Posted 5 years ago

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Thanks for supporting us Euan - we're a small, independent business and try to go the extra mile for all our customers, so your purchase and review is hugely appreciated.

Posted 5 years ago

“I am sure it will be excellent but this represents my coffee fix for Christmas, so it’s not yet open!”

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Posted 5 years ago

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Hope you have a great Xmas, Nigel, with great coffee.

Posted 5 years ago

“An order for 1kg of the amazing Casa coffee was dispatched the same day and arrived with a lovely personaised note. Amazing coffee coupled with amazing service. This is a little company with a big heart and social a conscience.”

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Posted 5 years ago

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Thanks so much Simon, from one artisan to another! Have a great Xmas.

Posted 5 years ago

“We had a great day on the Barista Workshop learning how to make the perfect coffee with Rin. We learnt loads about how we can make better coffee with our machine at home and my latte art skills have improved immeasurably! Lots of coffee was drunk and we got loads of opportunities to practice. We would definitely recommend the course.”

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Posted 5 years ago

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Thanks guys - great fun as always on the courses - yours' was our last of 2019 and no better way to end the year on such a (caffeine!) high!

Posted 5 years ago

“The only trouble I ever have with Rinaldo's coffee is that it's so good - I have to keep coming back for more!”

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Posted 5 years ago

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If that's the only dilemma you have in your life, then I have one thing to say... can we please trade places! Great to see you always Peter.

Posted 5 years ago

“I am looking forward to opening my first packet and enjoying the wonderful flavour . I am presently finishing off another tea so the anticipation is growing!”

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Posted 5 years ago

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Thanks Andrew, keep coming back for more!

Posted 5 years ago

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Posted 5 years ago

“Helpful and friendly and fantastic tasting coffee”

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Posted 5 years ago

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Thanks for your continued support Caroline.

Posted 5 years ago

“Fantastic coffee. So happy to have stumbled upon Rinaldo. They know what they’re doing with the beans for sure.”

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Posted 5 years ago

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Thanks Amy - we always appreciate putting a smile on the faces of our new customers.

Posted 5 years ago

“Fabulous service and fabulous coffee and tea, love it! X”

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Posted 5 years ago

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Thanks Liz - we appreciate your repeat orders so much

Posted 5 years ago

Rinaldo's is rated 5.0 based on 798 reviews