Rinaldo's Reviews

Name: Rinaldo's
Address: Unit 12, Lakeland Food Park, Crook Road, Kendal, Cumbria
Rating: 4.96

5.0 Rating 796 Reviews

99 %

of reviewers recommend Rinaldo's

5.0

Based on 796 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

$Read Rinaldo\'s Reviews$

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service!”

Helpful Report

Posted 4 years ago

$Read Rinaldo\'s Reviews$

Many thanks Matt - keep smiling

Posted 4 years ago

“I’ve been working through Rinaldo’s range of interesting coffees, thinking I’d eventually settle on one or two favourites. The problem is that they’ve all been excellent! So I’ll just keep trying - and it helps that Rin offers great customer service, prompt delivery and a funny (but true) newsletter in addition. So well done Rinaldo and your helpful staff!”

Helpful Report

Posted 4 years ago

$Read Rinaldo\'s Reviews$

Ahhhh... at last someone who truly appreciates my newsletter...my work is done (at least until the new one comes out in a couple of days!) Thanks Steve,.

Posted 4 years ago

“The smell of this coffee alone is intoxicating. I first tried your coffee as part of a gift set and couldn't wait to get our hands on such a delicious coffee.”

Helpful Report

Posted 4 years ago

$Read Rinaldo\'s Reviews$

Great stuff Karen - many thanks

Posted 4 years ago

“Omg the orange tea is fabulous, so orange nice to make a pot. I imagined I was in a hot country sat by the ocean sipping my tea. Looks like I'll be investigating your other flavours now. Quick delivery, well packed as always Thanks again Rin 5 ⭐️”

Helpful Report

Posted 4 years ago

$Read Rinaldo\'s Reviews$

Thanks Maz - you're the boz!

Posted 4 years ago

$Read Rinaldo\'s Reviews$

Thanks Maz - lots of love xxx

Posted 4 years ago

“Purchased this coffee machine after having a problem with a different make of machine. Purchased ECM on recommendation from family member and it has exceeded our expectations. This machine makes excellent coffee and looks stunning. Excellent coffee supplied by Rin. Rin was excellent to deal with, great to speak to someone who knows the product and can advise. Glad to be able to deal with an independent business.”

Helpful Report

Posted 4 years ago

$Read Rinaldo\'s Reviews$

Thanks so much Shonaid - enjoy using this amazing machine

Posted 4 years ago

$Read Rinaldo\'s Reviews$

Thanks Shonaid - enjoy using this incredible machine

Posted 4 years ago

$Read Rinaldo\'s Reviews$

Thanks Shonaid: great to have another ECM in Scotland! Enjoy...

Posted 4 years ago

“From our first enquiry, the service and expertise has been 5*, second to none. Rinaldo offers a personal touch that other businesses cannot match. We are so pleased to have found Rinaldo's and be able to support a sustainable, artisan small shop.”

Helpful Report

Posted 4 years ago

$Read Rinaldo\'s Reviews$

We're glad you found us too! Enjoy.

Posted 4 years ago

“Good product, I haven’t tried it yet as it’s a present.”

Helpful Report

Posted 4 years ago

$Read Rinaldo\'s Reviews$

Thanks Christine

Posted 4 years ago

“Great service”

Helpful Report

Posted 4 years ago

$Read Rinaldo\'s Reviews$

Thanks Abdullah - hope you're enjoying that ECM

Posted 4 years ago

“What a company! Beautiful coffee, roasted well and delivered with style. This lot really know their stuff - I subscribe and look forward to the brew.”

Helpful Report

Posted 4 years ago

$Read Rinaldo\'s Reviews$

Thanks so much - you keep us going

Posted 4 years ago

“Great coffee and great service. Newsletters are really good too—funny and top content!”

Helpful Report

Posted 4 years ago

$Read Rinaldo\'s Reviews$

Thanks Glen - phew...I'm glad someone reads the newsletter...I was beginning to think we live only in a non-literate world!

Posted 4 years ago

“Another lovely batch of coffee - thank you!”

Helpful Report

Posted 4 years ago

$Read Rinaldo\'s Reviews$

Cheers Richard - best wishes

Posted 4 years ago

“Lovely coffee”

Helpful Report

Posted 4 years ago

$Read Rinaldo\'s Reviews$

Many thanks Liam

Posted 4 years ago

“Great tasting coffee and quick delivery”

Helpful Report

Posted 4 years ago

$Read Rinaldo\'s Reviews$

Cheers Jim

Posted 4 years ago

“I was very impressed with the choice of coffee and the speedy service. Particularly like the sample sizes which allows you to try various coffees before committing to a larger bag so it's a great idea.”

Helpful Report

Posted 4 years ago

$Read Rinaldo\'s Reviews$

Many thanks Sally - sample bags are a great way for us to show our range of amazing coffees

Posted 4 years ago

“I was searching the internet for proper coffee in eco packaging, so was delighted to find Rinaldo's just down the road. I could walk over the fell to get it myself, but it's even better when it's delivered with a big smile right to the door every month. It's all personal, too: a gift by a certain date, alternating caff and decaff...not a problem! Oh, and did I mention the quality of the coffee itself? Currently enjoying such a gorgeous cup of decaff that I just had to put the cup down to write this review. Thanks, you lovely people. We're glad you're there.”

Helpful Report

Posted 4 years ago

$Read Rinaldo\'s Reviews$

What lovely feedback - thanks so much Molly

Posted 4 years ago

“Awesome coffee. The packaging feels a little lightweight/flimsy compared to other roasters but quality of the coffee can't be disputed, definitely buying from you again.”

Helpful Report

Posted 4 years ago

$Read Rinaldo\'s Reviews$

Many thanks Ieuan - we use 100% recyclable packaging which we'd prefer than foil or plastic options, even if it's a bit on the flimsy side

Posted 4 years ago

“I'm forever in search of a great coffee taste, as yet I've not found anything that comes remotely close to Rinaldo's Casa express. Excellent coffee and service too. Thanks Well done on your award, well deserved.”

Helpful Report

Posted 4 years ago

$Read Rinaldo\'s Reviews$

Thanks Jane - best wishes

Posted 4 years ago

“Excellent Coffee by post Fortnightly delight The smells of home ground roast Wonder why I can't sleep at night? Decaf perhaps?”

Helpful Report

Posted 4 years ago

$Read Rinaldo\'s Reviews$

My advice Simon, don't drink coffee past 4pm! Cheers

Posted 4 years ago

“Delicious, freshly roasted coffee delivered fast. Thank you Rin :)”

Helpful Report

Posted 4 years ago

$Read Rinaldo\'s Reviews$

Thanks Christian... best wishes

Posted 4 years ago

“Again I find myself writing positive comments about this company. My previous pack of Assam was running low and so this time I have ordered two more of the same brilliant tea plus a pack of Keemun and Golden Yunnan.I haven't tried the latter two yet but if others comments are true then I am in for a treat. Importantly the box is easily recyclable card while the clear inner package is compostable, perfect. After my last order and comments I was offered a wee gift which never arrived but no worries as we are all very busy. Come try this tea, you will savour and be transformed.”

Helpful Report

Posted 4 years ago

$Read Rinaldo\'s Reviews$

Hi Andrew - thanks for your feedback. Apologies - we'll get something out to you today.

Posted 4 years ago

Rinaldo's is rated 5.0 based on 796 reviews