Rinaldo's Reviews

Name: Rinaldo's
Address: Unit 12, Lakeland Food Park, Crook Road, Kendal, Cumbria
Rating: 4.96

5.0 Rating 815 Reviews

99 %

of reviewers recommend Rinaldo's

5.0

Based on 815 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Rinaldo's 5 star review on 24th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great coffee and very prompt, well-packaged delivery. Plus a personal note of thanks for the order! Very impressed and looking forward to working through more of Rinaldo’s interesting range. Best wishes, Steve B”

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Posted 4 years ago

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Many thanks Steve - glad you're enjoying the coffee.

Posted 4 years ago

“Very responsive and great service, very pleased with my purchase and the thoughtfulness in making sure I am happy with the product.”

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Posted 4 years ago

“Amazing coffee and wonderful personal service. My go to coffee supplier now”

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Posted 4 years ago

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Many thanks

Posted 4 years ago

“Amazing coffee....lovingly roasted with the highest quality premium beans. Can’t recommend enough and am so glad to have discovered it.”

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Posted 4 years ago

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Thanks Gareth - always great to see you.

Posted 4 years ago

“Wonderful coffee from wonderful people! I just ordered the half-caff 1kg...great tasting coffee which I’m really enjoying 😁”

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Posted 4 years ago

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That's great to hear Rachel - many thanks for your support.

Posted 4 years ago

“Loving the hand delivered Ethiopian beans for my morning caffeine kick. Speedy delivery as always”

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Posted 4 years ago

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Thanks Martyn - enjoy the amazing berry notes of this Ethiopia coffee

Posted 4 years ago

“Excellent service as usual. Although I did miss the little message from Ash!!”

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Posted 4 years ago

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He'll be over next week with cocoa and to tuck you in before bedtime...!

Posted 4 years ago

“Excellent quality decaf - will gladly order from Rin again!”

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Posted 4 years ago

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Thanks so much Jacob - glad you're enjoying it

Posted 4 years ago

“I ordered coffee from Rinaldo's for the first time yesterday, the Casa Blend and the D.R Congo Kivu single origin. Both arrived this morning in Shropshire this morning before 10 a.m.! Fantastic service, thank you!”

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Posted 4 years ago

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Thanks Brian - hope you're all keeping well in sunny Shropshire.

Posted 4 years ago

“Thank you so much for your time demonstrating my new ECM Synchronika. With your fantastic help and advice I've hit the ground running - my coffee grinder has been calibrated and I'm busy making Espresso's, Flat White & Microfoam Hot chocolate (for my daughter). I thoroughly recommend Rinaldo's Speciality Coffee to anyone, a friendly atmosphere with great people. Thanks for your help it was greatly appreciated,”

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Posted 4 years ago

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Thanks Jem, great having you here and thanks so much for purchasing this ECM from us. You'll be wowed by it every time you use it.

Posted 4 years ago

“Thank you for making the best coffee we have ever tastedxx”

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Posted 4 years ago

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Thanks Elaine

Posted 4 years ago

“We’ve tried many alternatives but Rin’s coffee is the one we can’t live without. Always consistant, refined and full of subtlety, you know how good your coffee is going to taste every day.”

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Posted 4 years ago

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Thanks Graham, said like a true politician...NOT!

Posted 4 years ago

“Fun, interesting, professional, quality products and service. Love Rinaldo's and will continue to buy from them. I wish I lived closer and could visit in person. Highly recommended.”

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Posted 4 years ago

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Thanks Joan - you're always welcome here

Posted 4 years ago

“Excellent company, order are quickly dealt with and delivered within a very short time. Coffee and teas are delicious!”

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Posted 4 years ago

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Thanks Liz - hope all's well on the South Coast.

Posted 4 years ago

“Absolutely fantastic service and I was shocked when I got home from work on the same day and it was already there. The coffee is stunning, the Kenyan is superb in the french press. Top company, highly recommend”

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Posted 4 years ago

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Thanks Luke - Amazon-who? LOL

Posted 4 years ago

“Earlier this year me and wife were cycling around The Andes in southern Colombia heading for Ecuador. From time to time we enjoyed spectacular cups of coffee particularly in the state of Huila. We were so disappointed when we suddenly had to get the hell out of the country when it locked down three days before here at home. We caught the last scheduled flight out of Bogotá and wondered whether we would ever find that aromatic taste of Huila again. Aha! Las Brisas from Rinaldo’s. First thing every morning I tamper down the freshly ground beans and then wake up and taste Colombia again with a double espresso.”

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Posted 4 years ago

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Fabulous story Hugh ... great it's bring it all back home for you.

Posted 4 years ago

“Great coffee and superb, speedy service as ever from Rin. Ordered in the morning (from Kendal) and 3 bags of freshly ground coffee were with me the same day. Five stars.”

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Posted 4 years ago

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Cheers Sean, hope you're keeping well through lockdown.

Posted 4 years ago

“We had tried Rinaldo coffee whilst on holiday in the Lake District in February, and loved it so much we purchased the Espresso coffee so we can enjoy at home. Prompt service, and lovely to get a handwritten note to thank us for the order. Feel assured we will be ordering from you again, when we have got through this one!”

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Posted 4 years ago

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Thanks Melanie - hope you get back to the Lakes very soon. xxx

Posted 4 years ago

“Quick postal response, consistently tasty tea.”

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Posted 4 years ago

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Thanks Peter - enjoy your tea

Posted 4 years ago

“Visited to talk about buying an ECM machine. Both Rin and Ash were very helpful and extremely knowledgeable. Rin setup the machine for me when it was ready to collect and took the time to thoroughly show me how to work and clean the machine. Even sent me a part I left behind in the excitement on next day delivery. Takeout coffees are great quality and very reasonably priced for care that goes into making them. Great service all round (shame it’s 90mins drive away or I would be there every day!)”

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Posted 4 years ago

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Thanks for supporting our business, Tim - hope you're getting some incredible coffees from your machine.

Posted 4 years ago

Rinaldo's is rated 5.0 based on 815 reviews