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Rinaldo's Reviews

5.0 Rating 796 Reviews
99 %
of reviewers recommend Rinaldo's
5.0
Based on 796 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Rinaldo\'s Reviews
Anonymous
Anonymous  // 01/01/2019
Staff very helpful and knowledgeable. Coffee is good too
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Posted 2 years ago
I bought 3 coffees to have in during the festive period and, as always, enjoyed amazing coffee, great customer service and the pleasure of dealing with really nice people from a great Cumbrian company.
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Posted 2 years ago
Purchased a 6 cup bialetti gasket and it arrived next day! Really happy with the purchase and greatful of the fast delivery.
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Posted 2 years ago
Amazing personalised service. I searched from Australia for my return to Scotland, to get the right supplier of the ECM machine I had always dreamed of. From start to finish the promise that other reviews told me of a company that cares has stood the test. Even bought extra items like a new milk jug. All wonderful and Rin and the team really care.
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Posted 2 years ago
Fabulous company, selling wonderful coffee and tea as well as well organised, I receive my order the following day! 👏👏
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Posted 2 years ago
Glad to have made the 21/2 hour journey to Rinaldo‘s to buy the ECM Synchronika espresso machine and grinder. I also tasted coffee made with this machine unlike anything I had tasted before- fruity and light, no trace of bitterness at all. I was given a thorough tutorial about the equipment and was delighted to find I could match the taste at home with the same single origin coffee using the settings he advised. Both the website and the location are well worth a visit.
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Posted 2 years ago
Brilliant service. I rang Rin about buying an ECM coffee machine and collecting it the following day. Although the store wasn't open and he was only there to roast and post online orders he went out of his way to have our order ready and took the time to to talk us through key point using one of his demonstration models. I have ordered from Rinaldo a
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Posted 2 years ago
Excellent choice of high quality coffee delivered by hand to our doorstep in Kendal. What more could you need???
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Posted 2 years ago
First tried their blood orange tea in the Lake District and loved it. I take it with me in a flask when I play golf it’s yummy
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Posted 2 years ago
Highly recommend the hot chocolate. Its a great winter warmer inbetween all the coffee
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Posted 2 years ago
As ever: prompt delivery, lovely hand written note, delicious tea.
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Posted 2 years ago
Fantastic service
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Posted 3 years ago
Excellent Earl Grey tea, much better than Twinings! Great service as ever. Highly recommended.
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Posted 3 years ago
Excellent service from start to finish. The attention to detail is outstanding.
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Posted 3 years ago
Amazing coffee, amazing service and lovely people.
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Posted 3 years ago
The decaff is mild, creamy, nutty and full of flavour. Fast becoming a favourite.
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Posted 3 years ago
So far so good. I received the gift token very quickly through the post. I'm glad the return address was in very small print otherwise my husband, who took the post in, may have noticed it which would have spoilt the surprise.
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Posted 3 years ago
Excellent service and coffee every time
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Posted 3 years ago
Quite simply , the best tasting coffee I’ve ever made . Worth paying a little more for some ingredients I think . And coffee seems to be one of them .
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Posted 3 years ago
Excellent chocolate really lovely and will buy it again. Sent out with their usual speed and packaged very well indeed to protect it.
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Posted 3 years ago
Rinaldo's is rated 5.0 based on 796 reviews