Rinaldo's Reviews

Name: Rinaldo's
Address: Unit 12, Lakeland Food Park, Crook Road, Kendal, Cumbria
Rating: 4.96

5.0 Rating 805 Reviews

99 %

of reviewers recommend Rinaldo's

5.0

Based on 805 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

$Read Rinaldo\'s Reviews$

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and wonderful tea.”

Helpful Report

Posted 3 years ago

$Read Rinaldo\'s Reviews$

Thanks Jenny - really appreciate the feedback

Posted 3 years ago

“Always buy our coffee beans from Rinaldo, love the fact that Rinaldo 'Roasts only 100% Arabica beans, sources from individual farmers or small holdings, and ensuring the farmers and workers have excellent conditions and are paid a good wage from where the products are sourced' We have some firm favourites but love trying out the new roasts. Would highly recommend you try Rinaldo's, great service too!”

Helpful Report

Posted 3 years ago

“Great range of sensitively roasted coffee beans which brings out the best of each type of bean. Service and delivery are efficient and friendly.”

Helpful Report

Posted 3 years ago

“New to the coffee game, advice sought on a suitable coffee for french press with a decent kick, couldn’t be more pleased with the selection from Myanmar, cracking wake up brew. Oh and it’s the little things that make a difference, the card with instructions to get the best brew from the french press was invaluable 👍.”

Helpful Report

Posted 3 years ago

“Very new to the complex art that is proper coffee, but I’m enjoying learning with Rinaldo’s coffee. Amazing taste, great price and love that it’s local to me... Rinaldo’s not the coffee obviously. Definitely now a repeat customer. Many thanks.”

Helpful Report

Posted 3 years ago

“If your a home coffee enthusiast looking for great coffee or like myself looking to get more serious and buy an ECM home machine then Rinaldo’s should be top of your contact list. Rin has real passion for his coffee and is happy to share his knowledge and provide guidance when needed. The machine I ordered was fully tested before collection, and Rin took the time to explain and show me how to get the best results from it. I’m looking forward to working my way through the different coffees available and will be signing up for Rin’s barista course when restarted.”

Helpful Report

Posted 3 years ago

“Excellent taste, order delivered super quick, and packaging all recycleable”

Helpful Report

Posted 3 years ago

“Perfect coffee and tea, delivered the day after ordering, best company I have ordered from!”

Helpful Report

Posted 3 years ago

$Read Rinaldo\'s Reviews$

thank you Liz - your support has been overwhelming over the years xxx

Posted 3 years ago

“Tried the 50/50 mix. It's perfect.”

Helpful Report

Posted 3 years ago

$Read Rinaldo\'s Reviews$

thank you

Posted 3 years ago

“As usual punctual delivery and delicious coffee.”

Helpful Report

Posted 3 years ago

$Read Rinaldo\'s Reviews$

Cheers Imran - we'll get down soon to see that ECM in action!

Posted 3 years ago

“Rinaldo was accommodating & knowledgeable from the second I walked through the door till the time I left with my new ECM machine & eureka grinder. Stepping up your coffee game can be a daunting prospect but the service & advice I was given made me feel confident that I was making the correct decision. There are a lot of options out there for coffee these days but you won’t be disappointed if you put your coffee needs in Rinaldo’s hands”

Helpful Report

Posted 3 years ago

$Read Rinaldo\'s Reviews$

Thanks Giles - you'll have many many months of pure joy with that amazing ECM espresso machine. You have now joined "Hero-Status" in our eyes!

Posted 3 years ago

“Great coffee and subscription service.”

Helpful Report

Posted 3 years ago

$Read Rinaldo\'s Reviews$

Many thanks Tony

Posted 3 years ago

“I've been getting my coffee from Rinaldo's for a while now and have been consistently impressed with the quality. Really great tasting grinds, including their own house blend, from an interesting range of producers. At the moment I'm very much enjoying the East Timor Koileki they have. The choice of grind is a huge plus point - I prefer my coffee from a stove pot (I actually have a Bialetti Brikka I bought from the shop last year) and the grind they do for stove tops is excellent, making what I think is as good a coffee as you can get anywhere. The final thing I'd mention is the delivery service which is excellent. Always extremely quick and well packaged. For the very minimal extra I always get first class delivery and, even when I've placed my order in the afternoon it has always arrived the next day. Excellent service all round! I can't recommend Rinaldo's highly enough for coffee and any gear you might need!”

Helpful Report

Posted 3 years ago

$Read Rinaldo\'s Reviews$

Thanks so kind of you Mark, so leave such extensive feedback - many thanks.

Posted 3 years ago

“Very good product and customer service. Well done to all at Rinaldo”

Helpful Report

Posted 3 years ago

$Read Rinaldo\'s Reviews$

Thanks so much

Posted 3 years ago

“Love Rinaldo's. Quality Products and Services. Happy to Recommend!”

Helpful Report

Posted 3 years ago

$Read Rinaldo\'s Reviews$

Many thanks for your support Joan

Posted 3 years ago

“Purchased Bialetti brikka kettle - was sold out everyone but Rinaldo’s had it in stock! Not only they delivered it quickly and with minimum packaging (no plastic) but they also included a nice hand written message and a free bag of their (I have to say) excellent quality coffee from Mexico! What’s not to love? Totally unexpected. Great company and great service”

Helpful Report

Posted 3 years ago

$Read Rinaldo\'s Reviews$

And thanks for taking the time to leave a review Assel. You might even be drawn out of the hat on April 1st for more goodies (that's not an April Fool's joke either!)

Posted 3 years ago

“Had been looking for the 4 cup Bialetti Brikka and found it at Rinaldo’s. Ordered Wednesday evening and it arrived Friday morning - excellent service!”

Helpful Report

Posted 3 years ago

$Read Rinaldo\'s Reviews$

Thanks Colin - we work hard to provide service in our sector that's second to none and we really love it when it appreciated with a review. Thanks for taking the time.

Posted 3 years ago

“As usual, great service and great coffee!”

Helpful Report

Posted 3 years ago

$Read Rinaldo\'s Reviews$

Many thanks for your continued support Keith

Posted 3 years ago

“Some of the best coffee. Great service.”

Helpful Report

Posted 3 years ago

$Read Rinaldo\'s Reviews$

cheers

Posted 3 years ago

“1 exotic coffee + excellent customer service = 1 extra, excited coffee drinker!! *****”

Helpful Report

Posted 3 years ago

$Read Rinaldo\'s Reviews$

Cheers Alex and what lovely surprise to see you after so long this week.

Posted 3 years ago

Rinaldo's is rated 5.0 based on 805 reviews