Rinaldo's Reviews

Name: Rinaldo's
Address: Unit 12, Lakeland Food Park, Crook Road, Kendal, Cumbria
Rating: 4.96

5.0 Rating 796 Reviews

99 %

of reviewers recommend Rinaldo's

5.0

Based on 796 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As usual punctual delivery and delicious coffee.”

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Posted 3 years ago

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Cheers Imran - we'll get down soon to see that ECM in action!

Posted 3 years ago

“Rinaldo was accommodating & knowledgeable from the second I walked through the door till the time I left with my new ECM machine & eureka grinder. Stepping up your coffee game can be a daunting prospect but the service & advice I was given made me feel confident that I was making the correct decision. There are a lot of options out there for coffee these days but you won’t be disappointed if you put your coffee needs in Rinaldo’s hands”

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Posted 3 years ago

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Thanks Giles - you'll have many many months of pure joy with that amazing ECM espresso machine. You have now joined "Hero-Status" in our eyes!

Posted 3 years ago

“Great coffee and subscription service.”

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Posted 3 years ago

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Many thanks Tony

Posted 3 years ago

“I've been getting my coffee from Rinaldo's for a while now and have been consistently impressed with the quality. Really great tasting grinds, including their own house blend, from an interesting range of producers. At the moment I'm very much enjoying the East Timor Koileki they have. The choice of grind is a huge plus point - I prefer my coffee from a stove pot (I actually have a Bialetti Brikka I bought from the shop last year) and the grind they do for stove tops is excellent, making what I think is as good a coffee as you can get anywhere. The final thing I'd mention is the delivery service which is excellent. Always extremely quick and well packaged. For the very minimal extra I always get first class delivery and, even when I've placed my order in the afternoon it has always arrived the next day. Excellent service all round! I can't recommend Rinaldo's highly enough for coffee and any gear you might need!”

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Posted 3 years ago

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Thanks so kind of you Mark, so leave such extensive feedback - many thanks.

Posted 3 years ago

“Very good product and customer service. Well done to all at Rinaldo”

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Posted 3 years ago

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Thanks so much

Posted 3 years ago

“Love Rinaldo's. Quality Products and Services. Happy to Recommend!”

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Posted 3 years ago

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Many thanks for your support Joan

Posted 3 years ago

“Purchased Bialetti brikka kettle - was sold out everyone but Rinaldo’s had it in stock! Not only they delivered it quickly and with minimum packaging (no plastic) but they also included a nice hand written message and a free bag of their (I have to say) excellent quality coffee from Mexico! What’s not to love? Totally unexpected. Great company and great service”

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Posted 3 years ago

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And thanks for taking the time to leave a review Assel. You might even be drawn out of the hat on April 1st for more goodies (that's not an April Fool's joke either!)

Posted 3 years ago

“Had been looking for the 4 cup Bialetti Brikka and found it at Rinaldo’s. Ordered Wednesday evening and it arrived Friday morning - excellent service!”

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Posted 3 years ago

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Thanks Colin - we work hard to provide service in our sector that's second to none and we really love it when it appreciated with a review. Thanks for taking the time.

Posted 3 years ago

“As usual, great service and great coffee!”

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Posted 3 years ago

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Many thanks for your continued support Keith

Posted 3 years ago

“Some of the best coffee. Great service.”

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Posted 3 years ago

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cheers

Posted 3 years ago

“1 exotic coffee + excellent customer service = 1 extra, excited coffee drinker!! *****”

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Posted 3 years ago

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Cheers Alex and what lovely surprise to see you after so long this week.

Posted 3 years ago

“Great service, very pleased with the brikka. Looking to tasting your coffee!”

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Posted 3 years ago

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Thanks Callum - that's awesome

Posted 3 years ago

“Spot on! Super fast delivery and impeccable quality. That Organic Columbian might be the best thing I’ve ever put in the cafetière!”

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Posted 3 years ago

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Cheers Ben - I find a single malt ain't too bad either!

Posted 3 years ago

“Great service and great quality coffee, including the decaf! Always look forward to the postman knocking with my next order! Hand written words of appreciation for our order on the delivery note is a lovely touch! Will be great to get back up to The Lakes and buy in person again!”

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Posted 3 years ago

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Thanks Rob - you should invite your postie in for a brew!

Posted 3 years ago

“Lovely fresh decaf tea. Many thanks.”

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Posted 3 years ago

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Thanks for your continued support Narg - so very appreciated

Posted 3 years ago

“Was sent your casa blend as a gift, enjoyed the coffee so much I ordered some myself. The coffee is smooth and is enhanced by the flavours in it. It makes a wonderful latte,”

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Posted 3 years ago

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Thanks Lesley, enjoy.

Posted 3 years ago

“excellent coffee and great delivery”

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Posted 3 years ago

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Many thanks James

Posted 3 years ago

“My rating is due to Rinaldo’s fast efficient ordering and being received in via post in good condition excellent packing. However, having made a double espresso and a long black this coffee is definitely not to my taste at all. Sorry Rinaldo I can’t drink it.”

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Posted 3 years ago

“Emergency order dispatched same day. Cannot survive without my espresso! Thanks chaps for the great service”

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Posted 3 years ago

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Always a pleasure Douglas

Posted 3 years ago

“I bought an ECM TAMPING STATION. It's excellent. Top quality and looks fab!”

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Posted 3 years ago

Rinaldo's is rated 5.0 based on 796 reviews