Rinaldo's Reviews

Name: Rinaldo's
Address: Unit 12, Lakeland Food Park, Crook Road, Kendal, Cumbria
Rating: 4.96

5.0 Rating 798 Reviews

99 %

of reviewers recommend Rinaldo's

5.0

Based on 798 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Rinaldo's 5 star review on 13th November 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent coffee”

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Posted 4 years ago

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Cheers Jan xxx

Posted 4 years ago

“Very good service and delicious coffee.”

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Posted 4 years ago

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Thank you Petra - best wishes Rin

Posted 4 years ago

“Fantastic customer service and exceptional coffee! Thanks Rin”

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Posted 4 years ago

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Thanks Samantha - great news in this great weather!

Posted 4 years ago

“The coffee was delicious and has been giving that needed bit of joy each morning! Arrived in good time, freshly roasted, great price and came with an individual thank you note for supporting a small independent business (which for me was one of my favourite parts of it all)”

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Posted 4 years ago

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Thanks Stephen - great to hear you're enjoying our coffee.

Posted 4 years ago

“Excellent quality loose tea and delivered swiftly. Recommended!”

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Posted 4 years ago

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Thanks Doreen - enjoy!

Posted 4 years ago

“As a great traveller I’m using my time in “lockdown” to travel the world through sampling your coffees! So far I have been to Ethiopia ( lighter and delicate), I’m now in Rwanda ( earthy and nutty) and I have a booking with Peru! Great service, same day delivery and wonderful tastes to sample. Thank you. Eileen W”

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Posted 4 years ago

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Thanks Eileen - Paddington would be proud of you!

Posted 4 years ago

“I moved to Cumbria in March and wanted to find somewhere local to source my coffee beans, I came across Rinaldo's website and it seemed perfect. I ordered the Casa Espresso blend which was delivered quickly and in recyclable/compostable packaging which I really appreciate. I don't know much about coffee (I am inspired to learn more), but I make this with a stove top and this blend is deliciously smooth and chocolatey, I always look forward to my morning coffee! Have just placed a second order, this time I am also going to try the Brazil Cachoeira :)”

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Posted 4 years ago

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Hi Rachelle: welcome to the Lakes - we'll look after you! Thanks for supporting us xxx

Posted 4 years ago

“Top quality coffee at an affordable price”

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Posted 4 years ago

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Many thanks for being a great subscriber Jim.

Posted 4 years ago

“Good Price, Fast delivery, Tasty, high quality coffee. Thanks!!!”

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Posted 4 years ago

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Cheers Sam - enjoy

Posted 4 years ago

“Sought advice for the two single origin coffees as a present for my nephew. The coffee arrived, freshly roasted within a couple of days and he is absolutely delighted with the aroma and taste. Fantastic service and wonderful coffee”

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Posted 4 years ago

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Thanks Tess - nephews can be soooooooo demanding!

Posted 4 years ago

“Thank you so much for your great service during lockdown. I've now got some lovely presents to add to my husband's milestone birthday next week. Can't wait to taste your amazing coffees again!”

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Posted 4 years ago

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Thanks Kirsti - have a great day!

Posted 4 years ago

“Fantastic coffee, great service and lovely people, thank you Rinaldo's!”

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Posted 4 years ago

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Cheers Ruth - we love having people here at our Espresso Bar

Posted 4 years ago

“Ive been buying my Coffee from Rin for years now - coffee is, as you'd expect , excellent, but more importantly the personal service and passion he has keep me loyal. Its roasted in cumbria, its a local SME, the products great, the guy loves his business - what's not to love?!”

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Posted 4 years ago

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Thanks for all your support Andrew - hope you staying safe and healthy.

Posted 4 years ago

“Rinaldo’s was outstanding. They advised me on requirements for my new machine. They even highlighted the necessary pages in the manual for me following a conversation I had with Rins over the phone. The service was outstanding. Definitely recommend them for your coffee needs. Bonus; he sent me a free bag of coffee that I can’t wait to try.”

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Posted 4 years ago

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Thanks Sam - the ECM machine you've got is the Rolls Royce of home espresso machines - enjoy it for many many months.

Posted 4 years ago

“I first encountered Rins at the Lakeland 50/100 and was impressed. Finally got round to ordering some in for myself and even more impressed- far superior to the mass produced stuff. Thanks a lot!”

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Posted 4 years ago

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Hi Stephen - I was due to run the Lakeland 100 again this year, rather than slog for 60 hours non-stop serving coffee! Such a shame it's cancelled due to the current situation. But I hope the coffee is some recompense!

Posted 4 years ago

“Delicious coffee. Great fast service & delivery”

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Posted 4 years ago

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thanks Laura - enjoy.

Posted 4 years ago

“Rin's never fails to delight! In recent months we all seem to have developed several catch-all introductory phrases that attempt to describe the times we're living in. 'Unprecedented'. 'Challenging'. 'Strange times' etc. They've entered our conversational threads and become the new normal. But however you view the world I'd like to suggest that Rin's coffees and service counters these phrases with the following. 'Exciting' (in taste and aroma)' "Comforting & dependable' (in service, friendliness and humour). 'Grounded', (linked to communities and not just the result of the coffee process!). In short - Rin's delivers a great experience that stands out and helps me work towards that hopefully better and different future which we all hope for. Thanks guys and keep it going!”

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Posted 4 years ago

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Thanks Rob - it was great to see you again this week. Cheers for stopping by. Best wishes

Posted 4 years ago

“Great coffee - the Congo is reasonably dark and high-roast, full of flavour. The Ceylon tea is bright and light; makes a lovely afternoon brew; great with a slice of lemon Also got some Rooibos tea, which is great quality”

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Posted 4 years ago

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Thanks Ian - nice selection there.

Posted 4 years ago

“Great coffee, super speedy delivery, and a personal touch, you got me...!”

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Posted 4 years ago

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Cheers Mark - thanks for your support

Posted 4 years ago

“Great tasting coffee delivered through my letterbox.”

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Posted 4 years ago

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Thanks Philip - we've got that carrier pigeon well-trained!

Posted 4 years ago

Rinaldo's is rated 5.0 based on 798 reviews