Rinaldo's Reviews

Name: Rinaldo's
Address: Unit 12, Lakeland Food Park, Crook Road, Kendal, Cumbria
Rating: 4.96

5.0 Rating 805 Reviews

99 %

of reviewers recommend Rinaldo's

5.0

Based on 805 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just tasted the Ethiopian coffee - just delicious! Looking forward to trying the Ecuador. It’s a long way from the Highlands but I’ll be back. Thank you for your recommendation. Worth every penny!”

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Posted 3 years ago

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Cheers Becky - come back soon!

Posted 3 years ago

“Excellent customer service.”

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Posted 3 years ago

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Many thanks Diane

Posted 3 years ago

“Great coffee, great service, great company.”

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Posted 3 years ago

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Many thanks for your continued support Simon

Posted 3 years ago

“After much research, I ordered the ECM Synchronika from Rinaldo's. Order was acknowledged and advised of delivery and everything went to plan. The machine arrived and I proceeded with the setting up. Rinaldo had even marked some pertinent pages in the manual which was a nice touch. Now, having done my research I was aware folks said the tank would empty, but I never realised just how quickly it empties during the filling procedure, i.e. the dual boilers just suck all that water straight in very quickly emptying the tank. After the initial fill, the tank is plenty big enough to supply the boilers, but that initial fill procedure did feel a little bit like an initiation ritual. The machine is refined and a joy to use, and the enhancements of the IMS filter screen and silicone seal do seem really worthwhile, thank you.”

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Posted 3 years ago

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Thanks for supporting us Nigel - this ECM machine is incredible and will give you years of great coffee shots.

Posted 3 years ago

“Always fresh. Always prompt delivery. Love the hand written note!”

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Posted 3 years ago

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haha ... we're working on our caligraphy

Posted 3 years ago

“Great coffee, regular delivery, what’s not to love”

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Posted 3 years ago

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Thanks Caroline!

Posted 3 years ago

“Excellent coffee and redbush tea, quickly and efficiently delivered.”

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Posted 3 years ago

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Many thanks David - lovelyl feedback

Posted 3 years ago

“Lovely tea, easy to order, delivered quickly”

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Posted 3 years ago

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Many thanks Sarah

Posted 3 years ago

“Needed a spare part for my old ECM coffee machine, one email to Rin and the part duly arrived. Excellent support and service. As usual.”

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Posted 3 years ago

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Thanks Alan - look after that princess!

Posted 3 years ago

“Excellent coffee and we’re looking forward to trying the Yunnan coffee this time as well as our usual Colombian which is always lovely. Great delivery service too. Thank you”

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Posted 3 years ago

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Thanks Viv - your garden is looking great btw

Posted 3 years ago

“Never fail to deliver the most gorgeous tasting coffee. Love your company through and through! Friendliest of staff too, cannot wait to pop in and say hello soon!”

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Posted 3 years ago

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Thanks Kinga - always great to see you here

Posted 3 years ago

“Great coffee, speedy service, the Casa Espresso Blend is outstanding”

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Posted 3 years ago

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Thanks Michael, much appreciated

Posted 3 years ago

“My husband loves this coffee! We have recently bought a holiday home in the Lake District and he is looking forward to visiting your Expresso Bar !”

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Posted 3 years ago

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He's very welcome here, Victoria

Posted 3 years ago

“Hi rinaldo My most recent purchase of some coffee samples were delivered on time for my sons birthday as a little extra surprise present. He lives in Lytham and is really into this bean to cup technology since he purchased a machine recently. He went to same school as you only younger same age as franchesca and his cousin helen ashbridge. He was delighted to hear about your company. Looking forward to placing more orders with you , im spreading the word!”

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Posted 3 years ago

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Wow - small world! Thanks fantastic to hear - hope you visit soon

Posted 3 years ago

“Exquisite coffee delivered in no time and always on hand to answer my ridiculous questions, offer pointers, advice....even on running Rinaldo and team are second to none....absolute world beaters!!”

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Posted 3 years ago

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Olympic-pool size feedback Matt! Cheers

Posted 3 years ago

“Great coffee from Peru, roasted in Cumbria, brewed in my Moccamaster. What more can a man want in the morning than a mug of Rinaldo's excellent coffee :)”

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Posted 3 years ago

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Great stuff - cheers Neil

Posted 3 years ago

“Absolutely lovely coffee from a very friendly team. Can’t fault it!”

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Posted 3 years ago

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Thanks Christina - hope this is keeping your cycling legs well fuelled!

Posted 3 years ago

“Friendly, knowledgeable, constantly offering good advice even to someone like myself who is not a newbie, and very customer focused. Made the buying process enjoyable which is how it should be.”

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Posted 3 years ago

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Thanks Mike - great to deal with you.

Posted 3 years ago

“Consistently top notch coffees and great service - thank you again!”

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Posted 3 years ago

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Thanks Suzy ... best wishes

Posted 3 years ago

“Very good tea”

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Posted 3 years ago

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thanks so much Robert

Posted 3 years ago

Rinaldo's is rated 5.0 based on 805 reviews