Rinaldo's Reviews

Name: Rinaldo's
Address: Unit 12, Lakeland Food Park, Crook Road, Kendal, Cumbria
Rating: 4.96

5.0 Rating 805 Reviews

99 %

of reviewers recommend Rinaldo's

5.0

Based on 805 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Rinaldo's 5 star review on 13th November 2024

Anonymous

Anonymous // 01/01/2019

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“I've had an excellent experience of ordering with Rinaldo's, I honestly do recommend them, a very good company.”

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Posted 10 months ago

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Thank you so much for your great review Terry. Thank you for shopping with us ❤️

Posted 10 months ago

“Always good service as usual and great tea!”

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Posted 1 day ago

“Very prompt response to order. Fantastic quality products, beautifully packaged. The liquorice and aniseed tea is the best I have had. Will definitely be re-ordering when I need more. Nice to support an independent trader. Thank you”

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Posted 2 days ago

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Thank you so much for taking the time to review Helen and for your lovely feedback. Looking forward to another visit from you soon x

Posted 1 day ago

“Fabulous coffee, fabulous service. Ordered it at half past two and it was here 5he next morning!”

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Posted 2 days ago

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So great to hear! We will always wait to post our til our 3 o’clock cut off but we’re delighted to hear it got delivered on time too! Woohoo! Thank you for ordering from us x

Posted 1 day ago

“Very quick service. Coffee is always excellent. Always stop for a takeaway coffee when we are visiting the lakes.”

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Posted 5 days ago

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And we’re delighted that you do! Thanks so much for your lovely feedback x

Posted 1 day ago

“Super speedy delivery. Super tasty goodies.”

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Posted 5 days ago

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Super brilliant customer and feedback! Thank you so much for taking the time to review x

Posted 1 day ago

“Staff very welcoming and helpful. Very good specialist shop. Just what you want if a coffee fan.”

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Posted 1 week ago

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Thank you so much for your lovely feedback x

Posted 5 days ago

“Hard to get just a one time purchase”

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Posted 1 week ago

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Hi Ian, Oh no! we thought we had resolved the issue with the subscription as we refunded you when you ordered. You should be able to add on to your subscription if it's done ahead of time, if the subscription has been processed then you can't add on afterwards. Hope that makes sense but let us know if not. All the best.

Posted 5 days ago

“Brilliant coffee, excellent service and friendly staff”

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Posted 4 weeks ago

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Thank you so much Jean x

Posted 5 days ago

Author didn't leave any comments.

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Posted 4 weeks ago

“Always excellent coffee and service”

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Posted 1 month ago

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Thanks so much Tony x

Posted 1 month ago

“Great, fresh coffee delivered in a couple of days”

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Posted 1 month ago

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Glad to hear you're enjoying our coffee Martin x

Posted 1 month ago

“Great service , delivery was quick & the hand written thank you note is a lovely touch ! many thanks to all the team at rinaldo's”

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Posted 1 month ago

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Thanks so much Dave x

Posted 1 month ago

“Easy to deal with company, quick response and package arrived promptly and well packaged. Thank you.”

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Posted 1 month ago

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Thank you for your lovely review Keith

Posted 1 month ago

“Simple order process. Very quick delivery.”

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Posted 1 month ago

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Thank you Nicholas

Posted 1 month ago

“Perfect. (FAST DELIVERY)”

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Posted 1 month ago

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Thank you Vito x

Posted 1 month ago

“Speedy delivery of fantastic tea and coffee!”

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Posted 1 month ago

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Thank you so much for taking the time to review Sarah x

Posted 1 month ago

“Excellent service and the best tasting tea I’ve had. Highly recommend.”

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Posted 2 months ago

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Thank you so much for taking the time to review our tea Diane x

Posted 1 month ago

“My favourite coffee ever. Casa”

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Posted 2 months ago

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Our favourite Amy ever. Amy McMaster 😍 xx

Posted 1 month ago

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And may we say what fine taste you have Amy! xx

Posted 1 month ago

“always fantastic coffee for my stovetop from rinaldos.”

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Posted 2 months ago

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What a fantastic photo! Love it and we rather love your review too! Thank you for your support and being an amazing customer ❤️

Posted 1 month ago

“The people at Rinaldos are so helpful. My usual order came with a hand written note explaining which coffee to open first, due to one of the bags needing to rest after a very late roasting date. The coffee is in my opinion the best I’ve tried, and I’ve tried a few. Go Rinaldos!”

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Posted 2 months ago

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What a lovely review. Thank you so much for taking the time to write such great feedback x

Posted 2 months ago

Rinaldo's is rated 5.0 based on 805 reviews