“I liked the coffee & marmalade Not sure about tea yet need to have some more cups My biggest dislike so far are the biscuits The ginger ones especially Very crunchy much too sweet not much flavour Big disappointment”
“I was very anxious due to being told my delivery would be 16th December or before but didn’t get delivered until a few days after but both hampers were amazing ??”
“Hamper delivered on time, with the wrong gift card message enclosed. Took two phone calls and an email to get the customer service staff to understand that I wanted the correct gift card delivered. Not really a big ask.”
“I've given three stars purely because you use Royal Mail. Had a measage from Royal Mail to say there was problem with the delivery and they could'nt deliver. Tried to ring Ringtons to see what the problem could be but could'nt get through. Two hours later the parcel arrived. Had similer problem with the last order. PLEASE change your delivery company. I have requested other company's to do this and they have abliged. I would give five stars on the quality of goods”
“Love all the biscuits - always brilliant accompaniment for a cuppa . This lost 2 stars as marshmallow biscuits were completely flattened underneath the weight of the biscuits packed on top of them - not great packing .”
“Chocolate on Turkish delight tastes cheap and the chocolate had a white bloom to it. Fairly quick postage however they really need to rethink how products are posted, two big boxes for items which would easily have gone in one of those boxes with plenty space for bubble wrapping.”
“The flavour of tea is too strong for my liking and not the delicious, mellow Ringtons Tea I once drank in a local cafe. Unfortunately, l must have bought the wrong one, but not sure which one it is of the Ringtons teas they sell. Also, too expensive with the delivery fee on top.”
“Product given as gift - apparently good. However, order not dispatched on time - paid for express delivery and didn?t happen. Ordered 24th Jul but delivery not advised until 27th July. Confusion between Ringtons and Courier (DPD). Ringtons said parcel had been collected and due for delivery on 26th but DPD said parcel was still awaiting collection from Ringtons dispatch. Disappointed.”
“I had been looking forward to enjoying Ringtons Belgium chocolates which had just come back into stock and ordered two boxes. Unfortunately they had obviously been stored badly and seem to have melted, become misshaped, and were covered in a patchy white bloom. Although well within date, they were inedible. I photographed them and sent the images to Ringtons who responded immediately and refunded my money which is excellent service. I hope they will look into what caused this as I would like to reorder when a fresh batch comes in. They are normally delicious and well worth the wait.”
“The contents of the Hamper are excellent but I feel there should be a choice to have decaf tea/coffee. However it would have been better if the box had had a festive theme as it is very boring and dull.”
“Easy to order on the site however the christnas tree tin although ordered was not included in the box of items. Did not receive notification about this and have had no response to the email enquiring about the tin and when it would be delivered. It was noted that it was in stock online. The itens received were all nice but the order is not complete and you have taken payment for the missing item. This package was also a gift, again rather disappointing over all.”
