“I have door stop delivery by Sarah. She is wonderful and I'll miss her when she changes rounds. Her knowledge of products and customer service are 2nd to non. From biscuits to teas. I've already started collecting vouchers for my Christmas Shopping. Thank you.”
Thank you so much for your lovely review, Lynne! We're thrilled to hear how much you appreciate Sarah and her exceptional service. It truly makes our day to know that you're enjoying our products, from biscuits to teas. Collecting vouchers for Christmas shopping sounds like a great plan! We hope to keep bringing you joy with each delivery!
“always good customer service I have not found anything I have not liked some of the new teas need a few cups to match the regular range biscuits are great I have to take 2 out and put rest out of site otherwise I would have too many at once they are moreish the chocolate range are the same well done”
Thank you for your fantastic review! We're thrilled to hear that you've consistently enjoyed our customer service and products at Ringtons. It's great to know our biscuits are so tempting! If it takes a few cups to find your favourites among the new teas, we're glad you're on the journey with us. Cheers to more delicious moments ahead!
Thank you so much for your wonderful review, Bev! We're delighted to hear that you loved our products and that they arrived quickly and in great condition. Your satisfaction means the world to us! If there's anything else we can do for you, don't hesitate to let us know. Enjoy!
“Love this company!! So many beautiful high quality products and speedy delivery too.
I purchased the cake box of chocolates, they were as amazing as they look!!”
Thank you for your fantastic review, Emma! We're so pleased to hear that your Mother's Day gift arrived on time and that you found our service and value to be top-notch. Your kind words motivate us to keep delivering the best. If you need anything else, don’t hesitate to reach out. Enjoy the celebrations!
Thank you so much for your glowing review, Martin! We’re thrilled to hear that you’re very happy with our products and that the delivery was fast. Your satisfaction is our top priority, and it’s fantastic to know we’ve met your expectations. If there's anything else you need, feel free to reach out. Enjoy!
Thank you for your wonderful review, Lesley! We’re so glad to hear you think our tea is simply the best. Your enthusiasm for Ringtons truly brightens our day! If you ever need anything, don’t hesitate to get in touch. Cheers to many more cups of great tea!
Thank you so much for your incredible review! We’re delighted to hear that you’ve been enjoying Ringtons for over forty years. Your loyalty means the world to us, and it’s wonderful to know you think our tea is the tastiest around. If you need anything in the future, just let us know. Cheers to many more years of great tea!
Thank you for your fantastic review, Catherine! We're so glad you discovered Ringtons during your holiday in Northumberland, and it's wonderful to hear you’re enjoying our tea all the way in London. We strive for excellent ordering and delivery service, so we appreciate your kind feedback. If you need anything else or have any questions, don’t hesitate to reach out! Happy sipping!
“I've been a customer for nearly 2 years now & your products don't disappoint! I have a particular taste but I love your decaf tea! My friends and family are complimentary about any of the products I buy!”
Thank you so much for your amazing review, Jinty! We’re thrilled to hear you’ve been a loyal customer for nearly two years and that our products continue to meet your expectations. It's great to know your friends and family appreciate them too! If you ever need assistance or have any questions, don’t hesitate to reach out. Happy sipping!
Thank you for your wonderful review, Graham! We're delighted to hear that our products and delivery met your expectations. Providing great service is our priority, and it's fantastic to know you felt that! If there's anything else we can assist you with in the future, just give us a shout. Happy enjoying!
Thank you for your lovely review! We're so pleased to hear that you always have a nice experience with us. Your satisfaction means the world to us, and we’re here to keep providing that delightful service. If there's anything else we can do for you, please let us know!
Thank you for your feedback, Sandra! We truly appreciate your kind words about our service. We're sorry to hear that the new Green Tea didn't meet your expectations. Please reach out to tea@ringtons.co.uk if there is anything we can help with regrading this product. If there's anything specific you’d like to discuss or if you have any suggestions, please feel free to email us. We hope to hear from you soon!
Thank you so much for your lovely review, Margaret! We're thrilled to hear that you and your family of friends love our tea, coffee, and biscuits. It means a lot to us that you enjoy our products! If there's anything more we can do for you or if you'd like to explore more options, feel free to reach out. Thanks for sharing!
Thank you for reaching out, Robert. We're sorry to hear that your coffee bags haven't arrived yet. We understand how frustrating this can be and appreciate your patience. I can see that our courier has tried to deliver these previously so sorry you seem to be missing each other however, this item is showing that it is out for delivery today for you.
Thank you for your incredible review, Hannah! We're thrilled to hear you think our brew is unbeatable. We take great pride in our tea, and your enthusiasm truly makes our day! If you ever have any questions or need assistance, we're here to help. Cheers to many more perfect brews!
“Have been a customer for years as I live the products. However in the middle of March I made an online order on quick delivery. The chocolate Mallows were out of date. I had a very quick response and apology and within 2 days had a fresh delivery. This too was also out of date so I requested a refund. Ringtons claim to have previously discussed out of date Mallows with there packers yet it still occurred. Stung twice so I'm reluctant to order online again. It's an hours journey to the nearest shop that sells them and don't want to use the doorstep salemen just to stock up on biscuits as I don't buy the tea and. Coffee. Disappointed customer”
Thank you for sharing your experience, Elizabeth. We sincerely apologise for the issues you faced with your orders. It’s disappointing to hear about the out-of-date Mallows, especially after our quick response. Your feedback regarding our packing process is invaluable, which has now been resolved. We understand your hesitation to order online again, and we appreciate your loyalty. If there's anything specific we can do to assist you further, please don't hesitate to reach out. We hope to have the opportunity to regain your trust. I have sent an email to discuss this further
“I ordered the twin pack biscuits. 100 packs and the Radio and Helta Skelta Musical Tins. The biscuits are scrumptious and I can fill the tins with them to make lovely gifts. Requested online and delivered within days very good service.”
Thank you for your lovely review, Denise! We're thrilled to hear that you find our biscuits scrumptious and that they make perfect gifts in the musical tins. It's great to know that your order was processed quickly and you received such good service. If you need anything else or have any questions, don’t hesitate to reach out. Enjoy your treats!
Thank you so much for your lovely review, Kate! We're thrilled to hear you're enjoying a great cup of tea and that your friends are impressed with your brewing skills. It's wonderful to know our tea bags are making such a positive impact. If you ever need anything or have any questions, we're here to help. Happy brewing!
Thank you so much for your excellent review, Ethel! We’re thrilled to hear that you’re enjoying our tea and found our online service to be great. Your satisfaction is our top priority, and we appreciate your feedback. If you have any questions or need assistance in the future, don’t hesitate to reach out. Happy sipping!
