Thank you for your incredible review, Hannah! We're thrilled to hear you think our brew is unbeatable. We take great pride in our tea, and your enthusiasm truly makes our day! If you ever have any questions or need assistance, we're here to help. Cheers to many more perfect brews!
“Have been a customer for years as I live the products. However in the middle of March I made an online order on quick delivery. The chocolate Mallows were out of date. I had a very quick response and apology and within 2 days had a fresh delivery. This too was also out of date so I requested a refund. Ringtons claim to have previously discussed out of date Mallows with there packers yet it still occurred. Stung twice so I'm reluctant to order online again. It's an hours journey to the nearest shop that sells them and don't want to use the doorstep salemen just to stock up on biscuits as I don't buy the tea and. Coffee. Disappointed customer”
Thank you for sharing your experience, Elizabeth. We sincerely apologise for the issues you faced with your orders. Itās disappointing to hear about the out-of-date Mallows, especially after our quick response. Your feedback regarding our packing process is invaluable, which has now been resolved. We understand your hesitation to order online again, and we appreciate your loyalty. If there's anything specific we can do to assist you further, please don't hesitate to reach out. We hope to have the opportunity to regain your trust. I have sent an email to discuss this further
“I ordered the twin pack biscuits. 100 packs and the Radio and Helta Skelta Musical Tins. The biscuits are scrumptious and I can fill the tins with them to make lovely gifts. Requested online and delivered within days very good service.”
Thank you for your lovely review, Denise! We're thrilled to hear that you find our biscuits scrumptious and that they make perfect gifts in the musical tins. It's great to know that your order was processed quickly and you received such good service. If you need anything else or have any questions, donāt hesitate to reach out. Enjoy your treats!
Thank you so much for your lovely review, Kate! We're thrilled to hear you're enjoying a great cup of tea and that your friends are impressed with your brewing skills. It's wonderful to know our tea bags are making such a positive impact. If you ever need anything or have any questions, we're here to help. Happy brewing!
Thank you so much for your excellent review, Ethel! Weāre thrilled to hear that youāre enjoying our tea and found our online service to be great. Your satisfaction is our top priority, and we appreciate your feedback. If you have any questions or need assistance in the future, donāt hesitate to reach out. Happy sipping!
“I look forward to my Ringtons delivery so much, just like my Mum and other family before me. You employ such personable people who offer your wonderful range of beverages and treats with such friendliness and no hard sell. Please never stop! š”
Thank you so much for your lovely review, Jayne! We're absolutely delighted to hear that you look forward to your Ringtons delivery just as your family did before you. Our team takes great pride in providing a friendly service, and your kind words mean the world to us. We promise to keep the good vibes coming! If you ever need anything, just let us know. Happy sipping!
“I used to work for Ringtons in the 90s and Iāve never stopped drinking their tea, I drink the gold tea as I like it strong and you can taste the flavours, yes you pay that little bit extra but you are getting it delivered to your door and with more in the goody basket, Iād never drink anything else but Ringtons tea”
Thank you for your wonderful review, Adam! Itās fantastic to hear that you used to work for Ringtons and have been enjoying Ringtons tea since the 90s. We love that you appreciate the strength and flavour of our gold tea. The delivery to your door is our pleasure, and weāre thrilled that you're happy with the extra goodies, too! If you ever need anything or want to share more of your tea journey, feel free to reach out. Happy brewing!
“The delivery was a Motherās Day gift so to be delivered elsewhere so I donāt know what it is like yet. Both my mother and her neighbour are away this week, so I had to change the safe place then the date. The tracking service only allows you to make one change so I could not change the date!
The Royal Mail delivered a day earlier than the original email and left the package somewhere different. I just hope it wonāt be too soggy when it is collected!
So, beware of the Royal Mail tracking service.”
Thank you for taking the time to share your experience, George. We're glad to hear that you chose our service for a Mother's Day gift, but we're sorry for the challenges you faced with the delivery and tracking. It sounds frustrating having to navigate those changes. We appreciate your feedback regarding the Royal Mail service; weāll certainly take this into account. We hope the package arrives in great condition and provides your mum with a lovely surprise when she returns! If there's anything else we can assist you with, please let us know.
“Lovely flavoured Tea, whether breakfast, decaf or normal. Great selection of sweets and biscuits. Prompt attention to packing order and dispatching. Not only that prices are good.”
Thank you so much for your lovely review, Lorna! We're thrilled to hear that you enjoy our selection of teas. Itās great to know you appreciate our selection of sweets and biscuits too! We pride ourselves on prompt packing and dispatch, so your kind words mean a lot to us. We look forward to seeing you again soon! Happy sipping!
“We started getting Rington's delivered during the pandemic. Because of my health conditions, we were on the highest level of isolating, so we weren't getting out much, and as well all know, stocks of some items were running low. We saw them in the village (and they might have come to the village market) and looked them up, and the rest is history as they say!
We went into loose leaf black tea with them as we all love a good cup of tea... or 2! We started trying some of their other products and I absolutely fell in love with their hot chocolates! It's been fun to see how they've managed to expand their business further! I know people on my mum's street that have started using Rington's since seeing us use them.
I love when our delivery person comes with their basket of goodies, and when they get to know you, they personalise the basket a bit more to your tastes. It feels like a very old fashioned, yet somehow young and hip (and the new packaging is decidedly more chic!). I think the new herbal teas help with this younger vibe - yes they're actually traditional flavours, but boy has the marketing team gone all out on this one! The "digest" tea very much reminds me of a tea I used to get when I lived in Germany, which I appreciate.
I really enjoy their "treats" as well as their themed special items each season. They're collectible, in my opinion, and I'm enjoying choosing one or two pieces from each new set. All their items make for lovely gifts, too.
My one ask, please, Please, PLEASE do more of your biscuits in gluten free!”
Thank you so much for your heartfelt review, Rachel! We're thrilled to hear that our deliveries have brightened your time during the pandemic and that you're enjoying our loose leaf black tea and hot chocolate. It's lovely to know that your salesperson and their personalised touch makes a difference! We appreciate your feedback on our gluten-free biscuits and will certainly take that into consideration. Your support means the world to us, and we're excited to keep expanding our offerings! Happy sipping and treating!
Thank you so much for your lovely review, Angela! We're thrilled to hear that our tea is the perfect start to your day and helps keep you refreshed. Your enthusiasm warms our hearts! If you ever need anything else or have any questions, just let us know. Cheers to many more delightful cups! ā„ļø
“Have had Ringtonās products delivered to me fir for at least 15 Years maybe more. Top quality Goods brilliant salespeople Efficient friendly abd very helpful my Andy looks after me very well Thanks”
Thank you so much for your wonderful review! We're thrilled to hear that youāve been enjoying Ringtonās products for over 15 years. Our team takes great pride in providing top-quality goods and exceptional service, and it's fantastic to know that Andy has been looking after you so well. If you ever need anything, just give us a shout. Hereās to many more years of delightful experiences with us!
“I never took tea bags on holiday before Ringtons. There are one or two brands come close but they are way more expensive. Never without Ringtons in my cupboard..biscuits are fab too.”
Thank you so much for your wonderful review, Alison! We're thrilled to hear that Ringtons has become your go-to for tea, especially on holiday. Itās great to know youāre enjoying our biscuits as well! We appreciate your support and are always here to keep your cupboard stocked. Cheers to many more delightful cups of tea!
Thank you so much for your wonderful review, Muriel! Weāre delighted to hear that you appreciate our quality products and the service from our friendly salespeople. Your kind words mean a lot to us. If you ever need anything else, just let us know! Enjoy your day!
Thank you for your review, Christine. We sincerely apologise for the inconvenience of not receiving your order in time for your husband's birthday. We understand how disappointing that can be, and is very frustrating for us to hear when the postal system lets our customers down. Your feedback is invaluable to us, and we will ensure that this matter is addressed. Please note, I have sent an email to you to discuss this further.
Thank you for your lovely review, Amanda! We're thrilled to hear that you enjoy our Ringtons gold tea and ginger biscuits. They make a perfect treat, don't they? We appreciate your choice for a Mother's Day gift, and we hope it brings joy and warmth to the special day. If there's anything else we can help you with, just let us know!
Thank you for the wonderful review, Elizabeth! We're delighted to hear that you enjoyed our tea and biscuits. There's nothing quite like having your favourites delivered right to your door, is there? If you have any questions or need assistance, feel free to reach out. Happy sipping!
“You will never return this tea to Ringtons and you will never drink any other tea again. The decaf tea is wonderful and the Gold Tea Bags, fabulous. Thank you Ringtons for adding joy to my day each time I brew up.”
Thank you so much for your wonderful review, Carol! Weāre absolutely delighted to hear that our decaf tea and Gold Tea Bags have added joy to your day. Your enthusiasm for our tea truly warms our hearts! If thereās anything more we can do to enhance your tea experience, please let us know. Hereās to many more delightful brews!
Thank you so much for your wonderful review, Ann! We're thrilled to hear that our tea is the best you've had and that our biscuits have added a delightful touch to your experience. It's fantastic to know our delivery and customer service have met your expectations. We truly appreciate your support and look forward to seeing you again!
“Absolutely love all the biscuits and tea bags the only downfall is when itās Ramadan and Eid there is no special offer or any gift sets available wouldnāt it be a good selling point š”
Thank you for your lovely review! We're thrilled to hear you love our biscuits and tea bags. Your suggestion about special offers for Ramadan and Eid is fantasticāit's definitely something we can look into for future celebrations! If you ever have more ideas or feedback, weāre all ears. Cheers!
