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Rimmers Music Reviews

4.8 Rating 4,233 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,233 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Write Your review

Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 19th January 2025
Nor
Rimmers Music 5 star review on 9th January 2025
Ruwan
Rimmers Music 5 star review on 9th December 2024
Angela
Rimmers Music 5 star review on 26th September 2024
Hugh
153
Anonymous
Anonymous  // 01/01/2019
Great value and delivery was via DPD which makes life a lot easier!
Helpful Report
Posted 5 years ago
Very bad service. My piano arrived 3 days late. During those days I waited in my house from 8am to 6pm with Rimmers Music promise that I would receive it and every time Rimmers Music failed to deliver it. They offered me a compensation and when I calculate the money I lost for my waiting time translated in working hours they simply sent an email where they said they couldn't do that (or anything really) because my piano was not expensive enough. It was very disappointing.
Helpful Report
Posted 5 years ago
Hi We did our absolute best to help with you delayed delivery back which was back in August and we did offer a gesture of goodwill by way of apology. Deliveries do get delayed from time to time and although we will always do our best to help, it is sometimes out of our control. We do recommend that if a particular day delivery is particularly important that they upgrade their free delivery from a courier delivery. That way we have total control of the day and time, and there is no question of a delay or disruption. Regards Cathy
Posted 5 years ago
Good choice of piano's at a good price plus quick on dilivery. Very good..
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Posted 5 years ago
Great service, quick delivery, will be using again
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Posted 5 years ago
very pleased with piano, arrived promptly.
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Posted 5 years ago
I recently bought a Yamaha keyboard online from Rimmers as it was out of stock at Yamaha and I didn't want to use Amazon and the price was just as good. It arrived promptly and in excellent condition. Based on this experience I'd certainly recommend them.
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Posted 5 years ago
Great service, quick delivery and excellent value. Thank you.
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Posted 5 years ago
Had to ring for confirmation of order.told problem with e mail apart from that everything fine.
Helpful Report
Posted 5 years ago
Hi We are sorry that your order confirmation might have gone into your spam. We did get back to you immediately when you called and left a message and re-sent it for you. Cathy
Posted 5 years ago
Was worried about this company but they came good in the end, ordered yamaha DGX660 on xmas day , because the order was not all in stock they held the whole order back until I phoned them (dust cover out of stock) one day later than contracted the Yamaha arrived, Then out of the blue a knock on my door with personal delivery from the local shop the dustcover. Overall service 110% they went the extra mile , Product was a WOW !.
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Posted 5 years ago
I am retired with time on my hands so I thought I would learn the guitar. I bought two guitars an Epiphone Hummingbird (acoustic) and an Epiphone Les Paul Standard (electric).The staff were very helpful.and the price was less than anywhere on the internet. I bought from the Bury and Bolton stores Guitars,Amp. Gig bag stands books. Cannot praise the staff enough.
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Posted 5 years ago
Hassle free. Once the amp was in stock - easily ordered and arrived on the day as advised and in the one hour time slot given In addition, cheapest price available so what more could you ask? Highly recommended
Helpful Report
Posted 5 years ago
AFTER FOLLOW UP PHONE CALL FROM CATHY AT RIMMERS SATISFIED WITH THE OUTCOME PROBLEM WAS DUE TO ISSUES WITH DAMAGE TO THE BOX AND LOSS OF ITEMS DURING TRANSIT MANY THANKS STEVE H
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Posted 5 years ago
It was very easy to order from the website and the best price I could find for the items I wanted. Customer service responded very quickly and was very helpful. I am only not giving 5 stars because the items were delivered later than specified when I bought them. I would recommend this to anybody, in general a good experience.
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Posted 5 years ago
Great Service.Very Fast & Efficient
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Posted 5 years ago
Good range of products, great prices and excellent service. Will definitely use these guys again.
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Posted 5 years ago
Very good service
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Posted 5 years ago
This was my first time to order from rimmers I ordered a squier classic vibe strat in fiesta red. I was not dissapointed with either the service from rimmers or the guitar recieved both were excellent, in fact exceptional service well done and many thanks Rimmers music .
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Posted 5 years ago
I was missing the Skoove and software code card from my Korg B2 order and was pretty unhappy about it. I contacted the team at Rimmers Music and they quickly replied to me. They followed up with Korg and managed to provide me with what I was missing quickly. On top of that, the pricing was extremely competitive for the product. Well done Rimmers Music!
Helpful Report
Posted 5 years ago
Hi I'm sorry that you appear to have your software code missing. This is something that we have never come across before. We have answered the email that you have sent from the weekend yesterday and spoken to our supplier and are awaiting their instructions. We will update you asap. Regards Cathy
Posted 5 years ago
Arrived swiftly and as described
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Posted 5 years ago
I’m very pleased with my purchase a fender bass amp my only complaint is there is no British power lead with the amp! Not a problem as I have other amps and not Rimmers fault but it could of been very disappointing for someone else!!!
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Posted 5 years ago
Rimmers Music is rated 4.8 based on 4,233 reviews