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Rimmers Music Reviews

4.8 Rating 4,202 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,202 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Write Your review

Rimmers Music 5 star review on 9th December 2024
Angela
Rimmers Music 5 star review on 26th September 2024
Hugh
Rimmers Music 5 star review on 23rd July 2024
Josh
Rimmers Music 5 star review on 2nd July 2024
David
Rimmers Music 5 star review on 2nd July 2024
David
Rimmers Music 5 star review on 30th June 2024
Anonymous
Rimmers Music 5 star review on 27th June 2024
Anonymous
148
Anonymous
Anonymous  // 01/01/2019
Excellent customer service.
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Posted 2 years ago
Lovely, super fast delivery and emailed me the whole time, amazing, will use again.
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Posted 2 years ago
5* service all the way. Firstly, the photos on Rimmers' website of the actual guitar were imperative to my buying experience, I want to see the guitar I'll be getting not a stock photo. Secondly, all my queries were answered promptly and my request to ship the guitar to me on a specific day were honoured so it arrived exactly when I wanted it to. Would definitely trade with Rimmers Music in the future, thanks!
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Posted 2 years ago
I pre-ordered my new Boss GX-100 a few months back, but it wasn’t until Oct before they arrived in the UK. However, these guys kept me informed regularly about the delays and anticipated arrival dates all the way. As soon as it came into the country it was delivered to me the next day. Excellent comms and service. I’d recommend Rimmers Music.
Rimmers Music 5 star review on 17th October 2022
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Posted 2 years ago
Great description of product on the website. The best price for the keyboard purchased online. Also with guaranteed next day delivery service. Fantastic!
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Posted 2 years ago
Great price, and a fantastic, reliable and speedy service
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Posted 2 years ago
Very pleased with the attention and advice given (Edinburgh store) and also with the product purchased. This keyboard had been rented out for a month and so, as a second-hand item, was offered to me at a very competitive price. This has proved a very good buy. Thank you.
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Posted 2 years ago
Excellent products at good prices and quick delivery. Highly recommended
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Posted 2 years ago
Good service, very approachable and good communication. Bought a very lovely FP-90X
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Posted 2 years ago
Very smooth transaction. Excellent communication via email. Delivery very quick. Very happy customer
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Posted 2 years ago
Really pleased! We ordered a Korg keyboard - very competitive price - ordered on Sunday and received on Tuesday. The demonstration video was very helpful. Thanks - would definitely shop with you again.
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Posted 2 years ago
The amplifier arrived quickly and in perfect condition. I had no issues and I will shop with Rimmers again as they have a great range of equipment and stock some items which are otherwise quite rare!
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Posted 2 years ago
In January this year I purchased my Yamaha CLP 745PE from Rimmers. The aftermath of the Covid pandemic and problems with the production microprocessors did result in quite a lengthy delay (through no fault of Rimmers). Six months to be exact though I did expect at least 3/4 given the problems in other industries. During this time however the staff kept me regularly updated via telephone and email which was very good. With an expensive, one off purchase like this that sort of contact is very important and especially so when buying online. Thank you! Having lived with the piano for 3 months now I can happily say I am very happy with my choice. Quality is excellent as I expected from Yamaha, it was very well packaged for transit and I am so pleased I chose this model with the wooden keyboard as I struggle to tell any difference between it and a real acoustic piano for feel/playability. Sound quality is also exceptional with several piano and other voices to chose from and a notable difference in such details as the amount of bass produced from a Grand to an upright. The polished ebony finish really sets it off in my living room and gives it much more a look of a real piano than a digital. My only let down from the whole experience was the courier company DHL who after giving me a delivery date which I booked off work and sat following the tracking updates on this day only to receive 1 small parcel with “1 of 2” on the label. This turned out to be the headphones I had ordered with the piano. DHL told me the second parcel had been delayed and would be delivered the next day. The next day they delivered it on a standard van with 1 driver so I then had to help him carry the very large heavy box from the van to my hallway which was quite a distance. Even the van driver had said the item should have been on a larger vehicle with 2 members of staff “but in the depot, they don’t care”. Obviously this is no reflection on Rimmers but more a mention for consideration regarding how their part can sour an otherwise pleasant customer experience.
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Posted 2 years ago
Super fast delivery. Excellent prices but most importantly, excellent item. I was looking for a 12-string capo that's discreet and effective. The Shubb capo fitted the bill perfectly. Arrived within 24 hours of ordering. Brilliant. Highly recommended.
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Posted 2 years ago
I got the Roland LX-706 at Rimmers Music's online shop. I was well informed of the purchase, while the arrangement of the delivery was made efficiently. It did come two days after the ordering, as indicated. One little thing happened during the delivery; that is, two of the four boxes, for headphones and the bench were missing. Once I emailed (as no phone number was provided on the webpage), a reply was received promptly within 15mins. Not more than two hours, the remaining two boxes were delivered as explained in the reply. At last, I got the whole package. Appreciated the quality of their service and the immediate make-up action.
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Posted 2 years ago
My order was processed efficiently and delivered on the stated day great service, great product great price
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Posted 2 years ago
Excellent service My daughter lives her piano .
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Posted 2 years ago
First time buyer from Rimmers and very impressed with the service
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Posted 2 years ago
Fantastic instrument coupled with an excellent level of service. The price was by far the most competitive, so much so that you may be forgiven for thinking that you would not get such good service. Never fear, great product, great price and great service all wrapped up and carried out by friendly people. Would double those stars if I could. Mik,a very satisfied customer.
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Posted 2 years ago
Very impressed! The guitar arrived very quickly, and was well set up and even tuned. Second guitar I've bought from Rimmers, will definitely be buying from them again.
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Posted 2 years ago
Rimmers Music is rated 4.8 based on 4,202 reviews