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Rimmers Music Reviews

4.8 Rating 4,215 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,215 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Write Your review

Anonymous
Anonymous  // 01/01/2019
hi i was very pleased with the epiphone casino it was well set up ready to play out of the box and in tune a nice low action and slim neck easy to play and i only had to wait a week for it to arrive thanks 5 stars
Helpful Report
Posted 3 years ago
It was a crisis time in my life when I was in danger of losing my musical gift. I found the answer at Rimmers Music here in Liverpool. It was back in June 2018 when I bought a new Kawai C58 Digital Piano (in beautifully polished ebony). I want to tell that my gift is restored and I'm still enjoying the music: mainly Jazz, Gershwin, Porter, etc and the Musicals. Quality thanks again to the team at Rimmers Liverpool for a warm welcome, expert advice, and professional treatment from start to finish. In the hope that this will encourage others: I'm continuing to enjoy my music, my Kawai, and my mental health. Yes, music is good: music is healing: music is magical. Thank You for your vital part!
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Posted 3 years ago
Perfect from order to delivery. I was able to add an extra item to my already processed order with no problem. Even spoke to their customer service guys on the phone, something you can't often do with the likes of Amazon. Was also the cheapest I could find online!
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Posted 3 years ago
Unfortunately their couriers let them down. Emailed Rimmers to let them know what had happened. Still awaiting a response.
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Posted 3 years ago
Hi I am sorry to hear that your delivery was delayed and also concerned to hear that it has been left unattended by our courier. We are experiencing delays with couriers at the moment unfortunately due to the volumes in their network, which is causing inconvenience to both our customers and to us. Our courier does have strict instructions not to leave items unattended, so we will report this to our TNT customer service so that we can try and stop this happening going forward. We appreciate you letting us know Regards Cathy
Posted 3 years ago
Great item price and service fast delivery Go treat yourself
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Posted 3 years ago
Fantastic service! Staff were extremely helpful in making phone calls to obtain the Yamaha electric piano that we wanted and constantly updating us to keep us in the picture. Four packages were collected from Rimmers Music yesterday and delivered to us in Cornwall at lunchtime today. Everything was extremely well packed and we are delighted with our purchase.
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Posted 3 years ago
Fantastico
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Posted 3 years ago
Nice and quick and easy. Good well packed and sent rapidly. Admittedly only smallish items but I have no doubt they would provide a similarly fast turnaround for far larger items and quantities.
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Posted 3 years ago
Ordered a guitar from Rimmers Music as it was a good price. It arrived promptly and would have arrived even earlier had the courier not had a problem. The guitar was well packed and nicely set up when I received it, only needed a few tweeks and a tuning. Very pleased indeed!
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Posted 3 years ago
Competitive price and product was delivered promptly and in good condition.
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Posted 3 years ago
This is my second order this month from Rimmers, again l was very happy with my purchases, the service received, cost and quick delivery. I would have no problems recommending Rimmers to anyone. Regards, Paul
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Posted 3 years ago
Excellent service from order to delivery
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Posted 3 years ago
Very good customer service.
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Posted 3 years ago
Excellent service from Rimmers. We enquired about the CN 29 Kawai Digital Piano. Got a phone call to say that the piano was not available for viewing in Bolton but ready for dispatch. We ordered the piano package along with the earphones and piano stool which arrived in 2 deliveries. The piano was quite easy to assemble. We are enjoying our daughter play this beautiful piano. Very happy with the customer service.
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Posted 3 years ago
Very friendly staff , Fast dispatch of item. Value for money .
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Posted 3 years ago
Ordered a Boss guitar tuner which arrived promptly and I am very pleased with all aspects of purchase.
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Posted 3 years ago
Great service!
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Posted 3 years ago
Prompt delivery. All good so far.
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Posted 3 years ago
A good price, good communication and quick delivery.
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Posted 3 years ago
So far my daughter enjoys a lot. East to install, no hassle. The picture shows a piano stool, but that doesn’t come with the piano.
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Posted 3 years ago
Rimmers Music is rated 4.8 based on 4,215 reviews