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Rimmers Music Reviews

4.8 Rating 4,232 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,232 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Write Your review

Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 19th January 2025
Nor
Rimmers Music 5 star review on 9th January 2025
Ruwan
Rimmers Music 5 star review on 9th December 2024
Angela
Rimmers Music 5 star review on 26th September 2024
Hugh
153
Anonymous
Anonymous  // 01/01/2019
The service was excellent the member of staff in helping me purchase a lovely gretsch guitar thanks again James findlay
Rimmers Music 5 star review on 9th November 2021 Rimmers Music 5 star review on 9th November 2021
Helpful Report
Posted 3 years ago
Great musical item, bass effects, as described, really good price, recommended.
Helpful Report
Posted 3 years ago
Excellent service, fast shipping, all good Would of given 5 stars but the delivery service provided by TNT was absolutely atrocious. And nobody ever replied to my emails Would highly recommend a different courier, I ordered over £500 worth of electric piano and stand, I came home from work to find the parcels dumped in the middle of my garden,
Helpful Report
Posted 3 years ago
I have no problems with the service I received from Rimmers Music. The delivery through TNT was dreadful. It was delayed a full two days despite being next day delivery, and I didn't even get one whiff of an apology from the driver. shortage or not, Next day shouldn't be offered if its not possible. Other than that, Fantastic item and a reasonable price. Just stop using TNT.
Helpful Report
Posted 3 years ago
The item (Roland TB-03), the price and the free next day delivery is excellent. However the same can't be said for postage care. The Roland TB-03 box was merely placed in a postal bag, which has resulted in the box getting slightly beaten up round the edges. This may seem trivial to some, but If the item is new then the official packaging should also reflect that. The box could have at least been bubble wrapped before being placed in a postal bag.
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Posted 3 years ago
Despite initial problems with emails now booked first guitar lesson with a lovely guy who managed to sort all the problems out and have my first lesson on Friday
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Posted 3 years ago
Very obliging as always and the guitar arrived only a few days later despite a weekend being in between.
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Posted 3 years ago
Not opened as bought it as Christmas present Delivery was prompt with plenty of communication
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Posted 3 years ago
Excellent-thank you
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Posted 3 years ago
The service that I received from Rimmers was exceptional. I ordered a P45 Yamaha bundle. Tgere was some damage to the stand and headphones, mostly during delivery. Pete in Customer Services replied to my email virtually immediately. Lucy in returns organised replacements incredibly efficiently and answered every email in good time. This ensured that everything was corrected in time for my daughter's birthday. I should add that the price for the bundle was really competitive too. It was like going back in time to when companies really cared about their customers. Pete and Lucy are a credit to the company.
Helpful Report
Posted 3 years ago
Great customer service, speedy delivery of product which arrived on day promised. Very pleased with quality of everything (headphones look a bit cheap, but actually do the job very well!).
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Posted 3 years ago
Fast shipment
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Posted 3 years ago
Excellent service, good product.
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Posted 3 years ago
The price was excellent and the item arrived the next working day. Will definitely add Rimmers to my list of go to music stores.
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Posted 3 years ago
Prompt dispatch, item arrived as described in perfect condition. Will happily use Rimmers again.
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Posted 3 years ago
hi i was very pleased with the epiphone casino it was well set up ready to play out of the box and in tune a nice low action and slim neck easy to play and i only had to wait a week for it to arrive thanks 5 stars
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Posted 3 years ago
It was a crisis time in my life when I was in danger of losing my musical gift. I found the answer at Rimmers Music here in Liverpool. It was back in June 2018 when I bought a new Kawai C58 Digital Piano (in beautifully polished ebony). I want to tell that my gift is restored and I'm still enjoying the music: mainly Jazz, Gershwin, Porter, etc and the Musicals. Quality thanks again to the team at Rimmers Liverpool for a warm welcome, expert advice, and professional treatment from start to finish. In the hope that this will encourage others: I'm continuing to enjoy my music, my Kawai, and my mental health. Yes, music is good: music is healing: music is magical. Thank You for your vital part!
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Posted 3 years ago
Perfect from order to delivery. I was able to add an extra item to my already processed order with no problem. Even spoke to their customer service guys on the phone, something you can't often do with the likes of Amazon. Was also the cheapest I could find online!
Helpful Report
Posted 3 years ago
Unfortunately their couriers let them down. Emailed Rimmers to let them know what had happened. Still awaiting a response.
Helpful Report
Posted 3 years ago
Hi I am sorry to hear that your delivery was delayed and also concerned to hear that it has been left unattended by our courier. We are experiencing delays with couriers at the moment unfortunately due to the volumes in their network, which is causing inconvenience to both our customers and to us. Our courier does have strict instructions not to leave items unattended, so we will report this to our TNT customer service so that we can try and stop this happening going forward. We appreciate you letting us know Regards Cathy
Posted 3 years ago
Great item price and service fast delivery Go treat yourself
Helpful Report
Posted 3 years ago
Rimmers Music is rated 4.8 based on 4,232 reviews