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Rimmers Music Reviews

4.8 Rating 4,215 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,215 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Write Your review

Anonymous
Anonymous  // 01/01/2019
I have not received my order. I Tracked through DPD and found That you had addressed the parcel to 23 and not 26 as stated in the order. I have asked for the parcel to be delivered to the correct address on the next working day, fingers crossed it will arrive this time. Not impressed.
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Posted 4 years ago
Ordered this pedal knowing it may take a while to come under the circumstances. I am impressed at the level of service and professionalism. The pedal is also just what I expected. Thanks to your team...
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Posted 4 years ago
Really helpful and super fast delivery
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Posted 4 years ago
I placed my order online with Rimmers and was really surprised it arrived next day considering Covid-19 seems to have slowed down many of my internet orders with other traders. Well pleased with the Roland FP-60. The weight caught me out though (I thought it was portable) so I need the stand next.
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Posted 4 years ago
Product ordered and delivered without any problem. Product looks good and service was impeccable!
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Posted 4 years ago
Delivery was exceptionally fast given the current situation (lockdown). Ordered Sat and was delivered before 12 noon Monday. The keyboard is amazing and the stand that came in the package was good quality and very sturdy. Great stuff guys. Thanks
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Posted 4 years ago
So, we're in lockdown and I (like I suspect many others) decide to rekindle an old passion for music. I find a piano that ticks all the right boxes for me, and appears to be in stock. I see a message on the website that explains that COVID delays may mean that that my delivery is not made on the next working day, and I resign myself to the additional few day's wait. I was utterly delighted to have the piano delivered within 24 hours of it being ordered. Given everything that it going on at the moment, I have to say that I think that is outstanding service (both from Rimmers and also from TNT). Thank you - and well done.
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Posted 4 years ago
This is my third major (to me) purchase from Rimmers. Each time their price for the desired equipment was the lowest on-line, no matter which search engine or comparison site I used. The order was dealt with sooner than their website suggested it would be because I was emailed on a Bank Holiday Monday about the delivery, which was two days later. The courier used contacted me with a one hour time slot, which was met, and the product was in perfect condition. What more did I need? Nothing.
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Posted 4 years ago
Arrived more quickly than they said it would, well packaged and exactly what I expected. Was the best price I could find anywhere and the fact it's my local shop was even better :)
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Posted 4 years ago
Ordered an amp despite all the reported delivery delays due to Coronavirus it arrived within a couple of days (free delivery). Great service & communication and at a good price too.
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Posted 4 years ago
👍👍👍👏👏👏
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Posted 4 years ago
I can highly recommend Rimmers Music. I recently had to make an online purchase because their stores could not open for obvious reasons. I knew the exact guitar I was after and found their service efficient and communication excellent. The courier DPD was also excellent with delivery exactly at the allotted time slot. All in all first class, the guitar is stunning too!
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Posted 4 years ago
First class service. Delighted to have got it at an extremely good price and delivered faster than expected.
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Posted 4 years ago
With the current circumstances, I wasn't expecting it to arrive so quickly and was surprised when it had arrived within 3-4 days. All arrived in good condition. Thank you!!!
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Posted 4 years ago
Excellent service and my Korg B1 arrived in perfect time Would not hesitate to use Rimmers Music again and would recommend them to anyone else who is interested in purchasing goods!!!
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Posted 4 years ago
Excellent service. Quick delivery.
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Posted 4 years ago
I received my keyboard very quickly and the keyboard was as described on the website. I'm very happy with it!
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Posted 4 years ago
Purchased an electrical piano which I’m very happy with. Only quibble was with delivery - TNT Updated the status of delivery on the due date to ‘unable to access’. This was not because they were unable to access my property but because they had not attempted delivery in the first instance because the driver was unable to lift the parcel on their own. Why they are putting packages on a wagon that they have no intention of delivering is beyond me and I would be concerned about the risk of damage. They then attempted to attribute the delayed delivery to Covid 19 - clearly unrelated! Luckily, my piano was not damaged and they delivered on the second attempt, with my husband helping the lone delivery driver (again on his own) to lift the package!
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Posted 4 years ago
Excellent service all round. Very competitive price, good communication and fast delivery. Cannot be faulted. Thank you!
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Posted 4 years ago
Easy to place order on website an£ received prompt delivery
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Posted 4 years ago
Rimmers Music is rated 4.8 based on 4,215 reviews