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Rimmers Music Reviews

4.8 Rating 4,216 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,216 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Write Your review

Anonymous
Anonymous  // 01/01/2019
Called to book piano tuner. Called Leyland first but it was Bolton who called me back (must be nearer there). Tuner Gareth was brilliant. I have so much confidence in him. He got on with it and did a superb job. I will definitely be using him again - every time.
Helpful Report
Posted 4 years ago
Wanted to purchase keyboard + stand, stool & carry bag. Offered a package by Rimmers including carriage £45@ c £568. Discovered if I purchased items individually from Rimmers I could save >£150 including £20 on the carriage. Need to get it together guys.
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Posted 4 years ago
Great first time contact with customer service! Having a little trouble paying but I’m sure it’ll work. Can’t wait to see my Yamaha B1 upright piano in my home, very exciting day!
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Posted 4 years ago
Clp645. Fantastic instrument. Sound and build quality very good. Service and delivery very quick with very easy and clear instructions how to build it. Would highly recommend Rimmers.
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Posted 4 years ago
Excellent communication, fast delivery & top product, thank yoiu
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Posted 4 years ago
Great service.any problems get sorted ASAP. Good choice of DiMarzio straps. Competitive prices. Will use again.
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Posted 4 years ago
Rimmers price was very good,Delivery was fast.Overall service was excellent.
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Posted 4 years ago
Bought a Yamaha AC3M VN ARE Electro-acoustic from Rimmers Music a few weeks ago. First class service from initial enquiry to delivery.
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Posted 4 years ago
Really pleased with the customer service. Within a few hours of making an online purchase, I had someone call me to confirm the order so that it could be sent out the same day. The item arrived the next day within the hour time slot specified. Will definitely be purchasing from Rimmers music again.
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Posted 4 years ago
I am very happy with my purchase. I am retiring soon and have been wanting to get back to playing the piano again and I am so pleased that Rimmers have given me the opportunity of having 30 free lessons on line - so very grateful. Thank you Rimmers for an excellent, pleasant customer service and also for an excellent, clear review of the Yamaha P-45 which gave me a better idea of which digital piano is best for me.
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Posted 4 years ago
Great price, incredibly quick delivery, clear and comprehensive communication. Very impressed!
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Posted 4 years ago
A pleasure to do business with My original guitar purchase had a defect so Rimmers swapped it out along with the amp I had originally purchased, they allowed me to change the guitar completely after trying another at my local music store, had to wait for the new guitar to come from fender which was shipped directly to me the day they received it, I got it the next morning and absolutely love it, Lyndsey kept me up to date and answered my messages fast, Cathy deserves a mention as originally getting the other items picked up fast. Thanks Rimmers the guitar has had about 20 hours in 2 day’s, I can’t put it down, thanks for everything, I’ll be back for sure.
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Posted 4 years ago
Best price I could find online and next day delivery - not sure internet shopping gets any better. Recommended
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Posted 4 years ago
Competetive pricing and very prompt communication and delivery. Also delighted with the Yamaha keyboard. Well done from a highly satisfied customer.
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Posted 4 years ago
Every part of Rimmers service was satisfying. They didn’t miss a thing and the price was the cheapest I’ve found. On the whole, they are the best around.
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Posted 4 years ago
The website was easy to navigate and ordering simple. I was kept up to date by e-mail on my delivery status and was able to track up to the minute. I was very happy with the service from Rimmers and would happily recommend them to everyone.
Helpful Report
Posted 4 years ago
My first order through Rimmers and really wanted it to support them. My order was not held in store though. It was not made clear enough that 'next day delivery' and 'your order has been dispatched' really means 'we've passed your order to our suppliers and it'll take 3 days to get to you' Missed a gig as a result 8-( Calling them about this directly and they were very good on the phones, called back, chased supplier etc, although a little inconsistent about order status Forget trying to email them though, zero response and felt like the support issues were not being prioritised or were being cherry picked. I'd like to rate the higher as they seemed like genuine and nice people, However compared to competitors, and for professional musicians this was was not up to scratch.
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Posted 4 years ago
Hi We d like to apologise that your item took longer than we would hope to arrive with you. We arranged a direct delivery for you in the hope that we could get your item to you more quickly. Although this doesn't help you, most orders do arrive on time as they should. Thank you for your comments that our people are genuine - they really are. Regards Cathy
Posted 4 years ago
My Fender Champion 100XL was delivered on time and in perfect condition. Only snag was the extra charge (£19.99) for delivering to Scots Highlands. The website link for the transaction did not work, so 2 phone calls were required.
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Posted 4 years ago
Top draw service, item arrived on time and no damage
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Posted 4 years ago
Great service arrived when expected. Thank you
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Posted 4 years ago
Rimmers Music is rated 4.8 based on 4,216 reviews