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Rimmers Music Reviews

4.8 Rating 4,202 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,202 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Write Your review

Rimmers Music 5 star review on 9th December 2024
Angela
Rimmers Music 5 star review on 26th September 2024
Hugh
Rimmers Music 5 star review on 23rd July 2024
Josh
Rimmers Music 5 star review on 2nd July 2024
David
Rimmers Music 5 star review on 2nd July 2024
David
Rimmers Music 5 star review on 30th June 2024
Anonymous
Rimmers Music 5 star review on 27th June 2024
Anonymous
148
Anonymous
Anonymous  // 01/01/2019
Very fast delivery
Helpful Report
Posted 1 year ago
Ordered a keyboard at the cheapest online price I could find. It arrived in perfect condition 24 hours later....What more could you ask.....P.S. don't tell the wife, she has no idea it just joined the others in my man cave.
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Posted 1 year ago
From enquiring to purchase Rimmers were fantastic. All of their staff have been friendly, professional and knowledgeable.
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Posted 1 year ago
Great guitar (Fender CD60S) at the best price available on the internet and was with me in less than 48 hours! Highly recommend!
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Posted 1 year ago
Emailed to confirm that I didn't want the fitting service; which was very expensive, after agreeing the delivery date in a prior email. The day before the delivery date I was asked to confirm the delivery date, which by that point was too late for the original delivery schedualed for a Friday, meaning the earliest delivery would be the Monday. This meant that I no longer had time to receive and build the piano and the box had to sit in the middle of my lounge for over a week while I was away with work. Very inconvient. The customer services rep denied receiving the email regarding delivery date, but then said he had it after I sent proof of delivery. So not great overall.
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Posted 1 year ago
Order arrived on time and in full. No complaints
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Posted 1 year ago
Competitively priced, amazing range and top notch customer care…what more can you ask for?
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Posted 1 year ago
just received our Roland FP 10…very happy..we wanted an authentic piano sound and feel. And this is it! Lovely weighted keys..and so neat..takes up minimal space . Excellent value! Thank you
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Posted 1 year ago
I recently visited the Rimmers Music store in Liverpool where I spent over an hour with one of their members of staff called Mike! He was absolutely amazing. So knowledgable, professional and helpful. He suggested a Kawai stage piano for my school that he thought would best suit exactly what I was looking for! I absolutely love it! Thanks for all of your help Mike. I am a music teacher working for Shropshire Music Services and will definitely be recommending both the shop and Mike to all of my colleagues.
Helpful Report
Posted 1 year ago
I recently visited the Rimmers Music store in Liverpool where I spent over an hour with one of their members of staff called Mike! He was absolutely amazing. So knowledgable, professional and helpful. He suggested a Kawai stage piano for my school that he thought would best suit exactly what I was looking for! I absolutely love it! Thanks for all of your help Mike. I am a music teacher working for Shropshire Music Services and will definitely be recommending both the shop and Mike to all of my colleagues.
Helpful Report
Posted 1 year ago
Great service.
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Posted 1 year ago
Good communication and knowledgeable staff. Prices fair and delivery excellent
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Posted 1 year ago
Excellent service......
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Posted 1 year ago
Very happy with my purchases, they arrived quickly and in perfect condition. Customer service was very helpful!
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Posted 1 year ago
Fast delivery and very good service. I found my product was damaged and Rimmers send me a new one immediately. Appreciated.
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Posted 1 year ago
Good service and prompt delivery
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Posted 1 year ago
First, service is excellent and easy to conduct on line. Second , delivery was good although a day late, more than likely due to the current transport and weather conditions. The Roland keyboard was as expected and I am happy with it and looking forward to lot's of practice. Thank you.
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Posted 1 year ago
If you don’t have a good word to say about Someone then don’t say a word at all.
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Posted 1 year ago
Staff were helpful and quick to deal with questions
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Posted 1 year ago
Drama free shopping experience, great price for my Roland FP10 and delivered as scheduled.
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Posted 1 year ago
Rimmers Music is rated 4.8 based on 4,202 reviews