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Rimmers Music Reviews

4.8 Rating 4,213 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,213 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Write Your review

Rimmers Music 5 star review on 9th January 2025
Ruwan
Rimmers Music 5 star review on 9th December 2024
Angela
Rimmers Music 5 star review on 26th September 2024
Hugh
Rimmers Music 5 star review on 23rd July 2024
Josh
Rimmers Music 5 star review on 2nd July 2024
David
Rimmers Music 5 star review on 2nd July 2024
David
Rimmers Music 5 star review on 30th June 2024
Anonymous
149
Anonymous
Anonymous  // 01/01/2019
The initial service of ordering a Yamaha piano was faultless from order to receipt – the piano was also on sale at a very competitive price. However, we had a small issue with a Yamaha cash-back promotion. I contacted Rimmers by email and within minutes had a telephone call from Andrew (I’ve never had a swifter response to an email – well done Andrew). The issue was immediately resolved and Yamaha have now processed our cash-back request. Well done Rimmers, great communication and service.
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Posted 1 year ago
Really helpful staff and prompt delivery. Very happy with our purchase.
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Posted 1 year ago
Good service good communication during transit great product will have to get it set up for me but very happy 😎
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Posted 1 year ago
The way you are kept informed at each stage of purchase,and delivery.Tottaly satified with your service 10/10 many thanks Happy New Year to you all,thank you.
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Posted 1 year ago
Great Genos 2, great price, great service
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Posted 1 year ago
Fast delivery, product is as good as descriped.
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Posted 1 year ago
Great - nothing more to say.
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Posted 1 year ago
Helpful advice to a beginner. Very prompt delivery.
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Posted 1 year ago
Great product, fast delivery. Great bundle. Recommend them highly.
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Posted 1 year ago
Very competitive price and delivered the item on time. Thank you.
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Posted 1 year ago
Quite pleased with the delivery. This is a gift so the recipient should say how much they love it; but after assembly I found it very elegant and lovely.
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Posted 1 year ago
Fantastic purchase of an 1972 Antoria Guitar. Amazing customer service and thank you to Mike for the double boxing and safe delivery. It plays like a dream. Thank you!
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Posted 1 year ago
Very quick delivery. Happy customer. Can’t review the keyboard as I have no idea how to play it. It’s a Christmas present. Looking forward to giving it a go.
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Posted 1 year ago
My order arrived quickly. Impressed by the service I received.
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Posted 1 year ago
Excellent service as ever from Andrew Lord at the Southport store with my purchase of Yamaha Genos 2. I've been a customer since the early 80s when I bought a steam-driven Yamaha B55N organ. Always highly satisfied with the personal attention. As the actress said to the bishop, it's been a business doing pleasure with you - although I guess that comment may be moderated?!
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Posted 1 year ago
Nice to buy from. They were waiting for stock when I originally ordered, but let me know as soon as stock arrived. Ordering was simple and quick, plus the price was good. Delivery was also speedy, and the product was delivered in perfect condition. Nothing negative to say to be honest. Very happy customer, and will not hesitate to use them again in the future if needed.
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Posted 1 year ago
Had a fantastic experience on the purchase of my Roland TD27-KV2 electronic drum kit from Rimmers Music. Their website is very easy to navigate, and the prices were very competitive compared to other sites. Purchasing was very easy and secure and coordination of delivery through the courier services was made very clear. It is clear to see that the team really care about ensuring you happy with your purchase and although I didn't need it, I'm sure any qualm or question I had would have been dealt with very professionally. Highly recommend!
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Posted 1 year ago
Excellent service from Rimmers Music. There was a slight hiccup with the delivery but Rimmers worked hard to resolve that (issue was with the courier and not Rimmers) and delivery was accomplished to satisfaction. Would use again.
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Posted 1 year ago
Excellent service and cooperation with these guys
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Posted 1 year ago
The purchase of the piano proved to a bit confusing as we weaved our way thru the website. My issue was with deliver; I couldn't do the Thursday, which was the 'next day delivery, so we paid for Friday. It was meant to arrive between 8am-6pm, but only the headphones and piano stool arrived. Piano - no Show! This was 3.30pm. Tried the Track and Trace to no avail. Eventually got thru the Rimmer's in Leyland, who got back in touch after 4.30pm said they collected piano late and was on the van but no way could be delivered by 6pm that Friday. My heart sank!! To cut long story short- piano came about 1pm Monday. I think there is definitely an issue with logistics and needs relooking at. I, by rights, should get my £5.00 back as we had to pay for Friday delivery. Piano itself is gorgeous! Lived up to my expectations.
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Posted 1 year ago
Rimmers Music is rated 4.8 based on 4,213 reviews