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Rimmers Music Reviews

4.8 Rating 4,215 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,215 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Write Your review

Anonymous
Anonymous  // 01/01/2019
Really helpful with advice given, fast delivery, competitive with price. Will buy from you again.
Helpful Report
Posted 4 years ago
Absolutely fantastic service, going above and beyond to make sure everything is perfect. Also have to shout out the youtube channel, exceptionally infortmative videos that help you make the right decision. Will definitely buy my next instrument from Rimmers! Thanks a bunch! :)
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Posted 4 years ago
Absolutely fantastic customer service! So helpful, and lovely to deal with too. They went above and beyond to make sure my daughter got her guitar before Christmas. Very reasonable delivery charges, especially considering courier delivery to the Isle of Man. We will definitely shop with Rimmers Music again. Hope you all have the best Christmas. Thanks for everything
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Posted 4 years ago
Great service. Very helpful staff.
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Posted 4 years ago
Very good.Sorted out minor problem with product and delivered on time.Well done.Thank you
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Posted 4 years ago
After a slip-up with my order (my bad), Rimmers Music were straight on it to sort things out. Very good customer service with - huge bonus! - REAL people picking up the phone at the other end.
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Posted 4 years ago
Thank you - from ordering and not expecting my piano till January we got an email one evening (two days after ordering) at 8pm and it arrived the next day by 8am. Absolutely brilliant service, Thank you, I’m so pleased, I watched the online video of it being reviewed and played and that decided me.
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Posted 4 years ago
All done online from order to delivery, no hitches at all tracking info passed to me in timely manner. Definitely use again, very comfortable dealing with Rimmers. item well packed and clearly marked with delivery details.
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Posted 4 years ago
Really helpful , great service, quick delivery
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Posted 4 years ago
Very fast delivery and excellent support
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Posted 4 years ago
Fantastic service and the acoustic guitar I ordered for my 4 year old son is amazing! Very very happy with this purchase!!
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Posted 4 years ago
Very accurate description and super fast delivery. Thank you for the great service.
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Posted 4 years ago
Excellent service and delivery. Half of my order has been delayed until January due to supply delays, but this is to be expected under the current circumstances. I emailed to ask if the remainder of my order could be shipped separately instead of having to wait for the delayed item to become available, I received a reply shortly after and the item was delivered within two days. The delivery person was also extremely helpful. Would order from Rimmers again.
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Posted 4 years ago
Very quick, hassle-free delivery.
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Posted 4 years ago
I bought the Roland bundle to arrive for my daughters birthday in December but after purchase realised delivery could not be made until the end of January. Joe and his colleague in the Liverpool branch were really helpful and contacted their head office, they then updated me and advised me of my next step. The staff were very pleasant and helpful. I then spoke to Ian at head office who was equally helpful and pleasant, he managed to swop the bundle for a different package, that I was pleased with. This arrived within a few days which I was very relieved about. I found the service very efficient and personable.
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Posted 4 years ago
Excellent service and attention to detail, very knowledgeable staff, highly recommended music instrument supplier.
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Posted 4 years ago
Ordered piano sunday, delivered Tuesday. Cheapest price too.
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Posted 4 years ago
Rimmer s were great but unfortunately was overruled by the curriers abismal delivery service. Took a day off work to receive my item but was let down. Eventually was delivered after me taking the afternoon off . Fed ex service was awful but rimmers was great.
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Posted 4 years ago
I was a first time buyer of anything musical really and didn’t know where to look or what to expect. From start to finish Rimmers music were fantastic and answered any questions I had and the service was excellent. Also the delivery was very quick and I couldn’t have asked for a more stress free purchase
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Posted 4 years ago
My first dealing with Rimmers Music - bought a Fender Player Telecaster - very competitive price - in fact the cheapest I could find for a brand new Tele - fast safe delivery and the Tele is fantastic. It could do with a bit of a more comprehensive set up but as the box arrived unopened as it left the Fender factory not their fault and at the price I have no complaints at all! Would definitely buy from Rimmers again.
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Posted 4 years ago
Rimmers Music is rated 4.8 based on 4,215 reviews