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Rimmers Music Reviews

4.8 Rating 4,202 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,202 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Write Your review

Rimmers Music 5 star review on 9th December 2024
Angela
Rimmers Music 5 star review on 26th September 2024
Hugh
Rimmers Music 5 star review on 23rd July 2024
Josh
Rimmers Music 5 star review on 2nd July 2024
David
Rimmers Music 5 star review on 2nd July 2024
David
Rimmers Music 5 star review on 30th June 2024
Anonymous
Rimmers Music 5 star review on 27th June 2024
Anonymous
148
Anonymous
Anonymous  // 01/01/2019
Excellent all round service including speedy and on time delivery, also the best price available anywhere online for the Yamaha YDP 145 piano.
Helpful Report
Posted 1 year ago
Test as advised
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Posted 1 year ago
A Fender acoustic guitar was my second purchase from Rimmers Music & like the first I was extremely impressed with the service, especially next-day delivery.
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Posted 1 year ago
Excellent service. Had a phone conversation before ordering and the information given was spot on. I then ordered online and item was delivered next day even though I was happy with 3-7 day quoted.
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Posted 1 year ago
Great product and fabulous service. Will Use time and time again.
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Posted 1 year ago
Knew what I wanted and Rimmers was offering the best price. Ordering was straightforward and delivery prompt. What's not to like?
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Posted 1 year ago
Absolutely helpful, no issues
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Posted 1 year ago
Excellent price and service On price, Rimmers has the best price right now in the UK for the Kawai digital piano I wanted, AFAIK. Delivery: less than 24 hours after placing the order, I received my piano, which I saw was tied down inside the lorry. This was comforting to see, given the weight and fragility. And yes, the speed of delivery was impressive given their warehouses are not local to me. Customer service: both before and after the purchase, this has been excellent, with special mention to Hedley, who called me to follow up on a question I had. Thanks, Rimmers!
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Posted 1 year ago
We’d been researching buying a digital piano, for some time, and found Rimmers Music had the best competitive prices. Ordering was very so easy and their communication exact and reassuring throughout. Less than 48hrs later the piano had been delivered safe and sound, ready for our son to play.
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Posted 1 year ago
Fabulous price and availability, delivered the next day as described on the webpage. I will definitely try Rimmers first for any future musical needs.
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Posted 1 year ago
Excellent customer service and excellent product. Item was delivered swiftly and with no issues. Would definitely use them again.
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Posted 1 year ago
Fantastic value and service. Will use again.
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Posted 1 year ago
The Roland piano I ordered was a great price and delivered, at no extra cost, within 24 hours. Needless to say I'm extremely happy with Rimmers.
Rimmers Music 5 star review on 16th February 2023
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Posted 1 year ago
I've been an in-shop customer of Rimmers Music for many years, but this was my first online purchase from them. It went perfectly. Fast and efficient, with swift delivery. My Yamaha PSR-E473 keyboard was up and running in less than 24 hours. Thanks Rimmers. Thanks too, to Barry - whose great video review clinched it for me!
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Posted 1 year ago
piano delivered on time, nice price and great quality
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Posted 1 year ago
Only negative thing I could say is….before I bought my drum kit from rimmers I had asked a question about the transaction and they never got back to me……other than that,best price and quick shipping Thanks guys
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Posted 1 year ago
Great experience! Easy ordering, fast delivery and great price. This is a store run by professionals. Highly recommended. It is the kind of store that we customer should support.
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Posted 1 year ago
Very poor service .Delivery done by a single person and piano brought in after rolling it, not satisfactory. I wish I had ordered it locally.
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Posted 1 year ago
First time buying a musical instrument anywhere, even online, in this case a piano. Price was competitive, service was faultless, delivery happened the following day as promised and delivery person even brought it to a higher floor. Only issue is the fact that this model didn't support Bluetooth synching with a piano app could have been highlighted. Otherwise, Rimmers is highly recommended.
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Posted 1 year ago
Brilliant service and the guitar case I purchased for my daughters guitar is really good quality. She's very pleased with it. Thank you.
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Posted 1 year ago
Rimmers Music is rated 4.8 based on 4,202 reviews