Login
Start Free Trial Are you a business?? Click Here

Rimmers Music Reviews

4.8 Rating 4,202 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,202 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Write Your review

Rimmers Music 5 star review on 9th December 2024
Angela
Rimmers Music 5 star review on 26th September 2024
Hugh
Rimmers Music 5 star review on 23rd July 2024
Josh
Rimmers Music 5 star review on 2nd July 2024
David
Rimmers Music 5 star review on 2nd July 2024
David
Rimmers Music 5 star review on 30th June 2024
Anonymous
Rimmers Music 5 star review on 27th June 2024
Anonymous
148
Anonymous
Anonymous  // 01/01/2019
Delighted with my piano! Delivery was quick and set up was easy once I realised that there was 2 different options to insert screws to plate A or B. I had to move screws to other option as the screw mounts under piano didn't align with piano brackets. Once I realised the problem then it slotted Into the brackets no problem. Just make sure you measure the keyboard from sliding brackets so you know whether to opt for option A or B on the metal plates. If you do this it it will save you alot of unecessary hassle.
Helpful Report
Posted 1 year ago
Ordered a digital piano online as a birthday gift. The piano was received within a couple of days, well packaged by friendly and helpful delivery team. Piano is great and exceeded our expectations in quality and appearance. One very happy customer and daughter.
Helpful Report
Posted 1 year ago
Very pleased with service. Delivery was slightly delayed by transport company but only by a day.
Helpful Report
Posted 1 year ago
Firstly no one is returning my calls! No mention on website that customer has to assemble the pianos? I had to help TNT delivery driver carry in the heavy piano despite being 67 years old! Why are assembly instructions hidden at back of manual on page 45 under appendix? They should be listed in index or in 'setting up your piano' section.
Helpful Report
Posted 1 year ago
Hi If you leave a message on 01772622111 we will call you back on the same day at the latest. All pianos up to a certain size and weight are self assembly. We do have videos on our site to help with the building process which is really straightforward. We also have info on our site whereby you can pay an extra delivery fee for a specialist 2 man delivery if a customer feels they would want that, but this is unusual unless the piano is of a certain size. We do also let customers know that TNT is a one person delivery service and customers may need to help. In order to keep the prices as they are, the majority of our customers do go for that option. We are sorry if this didn't turn out to be suitable for you and we hope that you are enjoying your piano. If you do need any help please don't hesitate to let us know Kind regards Cathy
Posted 1 year ago
Communicated well with queries regarding shipping. No issues or concerns!
Helpful Report
Posted 1 year ago
Very pleased with service and delivery for both digital piano and bench.
Helpful Report
Posted 1 year ago
Super fast delivery and outstanding customer service I ordered Roland electric drum kit and could track it all the way it was delivered within 24 hours , the customer service is excellent they are happy to help with any enquiries and this is hard to find these days with alot of companies I would highly recommend Rimmers Music to everyone ⭐️⭐️⭐️⭐️⭐️
Helpful Report
Posted 1 year ago
Piano stool sent promptly and as described, well packaged and good quality. Recommended.
Helpful Report
Posted 1 year ago
Order a budget encore blaster bass guitar and amp pack. This came the next day which was amazing. I have played the guitar for many years and fancied a go at bass playing. I know this guitar is budget but amazed how it can be bought and delivered for this excellent price amp works great and the guitar was even in tune when I opened the box. The neck was straight, body paint nicely done, tuners seem budget but good , pick ups are more than sufficient. There was a few minor imperfections on the head stock but for the price this was amazing. This would make a great beginner bass for adults or kids. Thank you. R Noyes
Helpful Report
Posted 1 year ago
Great service
Helpful Report
Posted 1 year ago
Despite delays re musical instrument manufacturing was kept updated by team at Rimmers
Helpful Report
Posted 1 year ago
Great service
Helpful Report
Posted 1 year ago
Exceptional customer service - friendly, fast, and so very insightful. With the help of Pete on the phone from Edinburgh, and the brilliant Graham on YouTube, I decided on the Yamaha YDP-145 Digital Piano in rosewood. Reassuring and trustworthy service. 100% recommend this warm and knowledgeable company.
Helpful Report
Posted 1 year ago
Helpful staff on the phone. Ordered on line without problem Delivery arrived as scheduled. Pleased with purchase
Helpful Report
Posted 1 year ago
Even though I haven’t tried the boss acoustic singer amp as yet, the service and delivery was perfect, the price also was competitive. I will probably be using this company for my future musical needs.
Helpful Report
Posted 1 year ago
This five star review of Rimmers Music is really well deserved. I've recently part-exchanged a Yamaha electric piano for a new Yamaha electric piano. I purchased the original piano from them and at that time I couldn’t get to a store in person so I did the whole process over the telephone and through email, with great success. This time I decided to go the same route and contacted Rimmers customer service to get some help. Upon sending my initial email, I received a phone call within just a couple of hours from Andrew at Rimmers. We discussed the technical requirements I needed in the new piano and Andrew presented the details of various models that would cover my needs. Within a short time we had finalised the new model and accessories and agreed the final arrangements for the collection of the part exchange and the delivery of the new replacement. Andrew handled the whole process brilliantly, keeping me informed of every aspect by phone and with confirmations by email. Every part of the business between us went very smoothly indeed, with completion being achieved exactly as and when requested. I send my personal thanks to Rimmers Music and to Andrew for their professional and friendly attention to my musical requirements and for the five star experience they delivered.
Helpful Report
Posted 1 year ago
I just bought a CLP735 from Rimmers, which I'm delighted with. For me, it's most important to know I can talk to the seller, receive advice and help both before and after purchase. In this regard, I found Rimmers are brilliant. It gives me confidence to know I get these value added services when making a big purchase. Thank you Rimmers.
Helpful Report
Posted 1 year ago
Easy online ordering, good price. Guitar arrived next day. Highly recommended.
Helpful Report
Posted 1 year ago
Excellent help and support fro the friendly And very knowledgeable Manager. Communication via phone and email was promptly and appropriately responded to.
Helpful Report
Posted 1 year ago
5 star service! I felt looked after and everything went very smoothly. Thoroughly enjoyed dealing with Pete in the Edinburgh store to arrange the delivery of my new Kawai CA701. Would recommend.
Helpful Report
Posted 1 year ago
Rimmers Music is rated 4.8 based on 4,202 reviews