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Rimmers Music Reviews

4.8 Rating 4,215 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,215 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Write Your review

Anonymous
Anonymous  // 01/01/2019
Ordered a digital piano for delivery on a specified date with more than 5 days lead time. Was given a tracking reference that could not be found when searching on the TNT website so had to rely on emails for delivery information. That was less than ideal but delivery was made (in 2 lots) on the day specified. The piano was well packed, easy to put together and worked perfectly. I'd happily shop from Rimmers Music again and would recommend them but I do find it galling that they offer a free delivery service within 2 days of an order for expensive items but if you are ordering ahead of time and want to choose a delivery in the future, you have to pay extra. I can understand paying extra to have a rushed delivery but think that the charge in this case was not justified.
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Posted 3 years ago
Ordere a player hss Strat on the ole inter web Great guitar and an hss seemed hard to get hold of ,runners were not premium pricing this as others are through its high demand 2 days the toy was delivered , all in its fender box pyjamas ! Undamaged and super colour ( sunburst ) Well done Rimmers , you deserve the business Steve
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Posted 3 years ago
Great service, good people.
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Posted 3 years ago
Very easy transaction. Ordered online and item was delivered next day. Highly recommended.
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Posted 3 years ago
Piano arrived in excellent condition, less than 24 hours after it was ordered. What's not to like?
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Posted 3 years ago
Great service and price. Quickly informed me of a day's delay in delivery, due to sourcing issue.
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Posted 3 years ago
I ordered an Ibanez acoustic guitar. I was able to track the delivery and it arrived on time and in good condition. I would have no problem buying a guitar online from Rimmers.
Rimmers Music 5 star review on 17th August 2021 Rimmers Music 5 star review on 17th August 2021 Rimmers Music 5 star review on 17th August 2021
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Posted 3 years ago
Roland Go keys. Price? Best I could find. Service? Smooth & straightforward. Delivery? Minor hiccup from Royal Mail, but fine. So, very good all round.
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Posted 3 years ago
Rimmers phoned me back promptly to answer the enquiry I had left on their web-site contact page. They were helpful and answered all my questions about the bass guitar I was looking at. I ordered it the same day and the bass guitar arrived the day after, just as they promised it would, in great condition.
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Posted 3 years ago
Excellent service and helpful sales team. Would definitely buy from them again.
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Posted 3 years ago
Great kit easy to assemble arrived on time no problems cheaper than everyone else by £50
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Posted 3 years ago
Splashed out and bought the instrument of my dreams. Great care taken with the packaging plus very speedy delivery, an excellent company which I happily recommend. The best part... the harmonica went through the letterbox.
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Posted 3 years ago
Good efficient service.
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Posted 3 years ago
Very efficient. Quick, couriered delivery with care. Kept well informed.
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Posted 3 years ago
Great service thanks 👍…
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Posted 3 years ago
I purchased my Yamaha psr sx900 from Rimmers music ,Bla ckpool from Barry. I have always had good service from Rimmers music
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Posted 3 years ago
Quick reliable delivery, product exactly as described. All good.
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Posted 3 years ago
Rimmers never fail to deliver. On the three occasions I've needed their services (guitar, keyboard and, more recently, sustain pedal) I've enjoyed prompt responses and fair prices.
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Posted 3 years ago
I ordered a digital piano from Rimmers Music. They responded to my email very quickly. I placed the order on Friday afternoon, and it was delivered on the following Monday afternoon in great shape.
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Posted 3 years ago
efficient and prompt delivery, thank you....
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Posted 3 years ago
Rimmers Music is rated 4.8 based on 4,215 reviews