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Rimmers Music Reviews

4.8 Rating 4,215 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,215 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Write Your review

Anonymous
Anonymous  // 01/01/2019
Speedy delivery and competitive prices a great service
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Posted 3 years ago
Quality guitar at a top price! Rimmers were efficient with more than the expected communication which was very helpful for keeping updates on my purchase. A well packaged item in perfect condition, i couldn't ask for more.
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Posted 3 years ago
Quick and efficient service, my product was delivered early which I was very pleased about.
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Posted 3 years ago
The product (yamaha headphones) were superb the price was very competetive and free post very quick delivery . Very satisfied customer would use Rimmers again without a doubt.
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Posted 3 years ago
I ordered a Boss guitar pedal, the price was very competitive and it was delivered next day free! Very happy with my purchase and the great service from Rimmers ๐Ÿ˜ƒ
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Posted 3 years ago
Ordered my first ever musical instrument (a Korg B2 digital piano). I was originally planning to buy this from Amazon, but they stopped listing the product (due to supply issues as I understand). I started searching the internet to try and find this piano at a similar price, which is where I came across Rimmers. I ordered over the internet and hope to receive by the end of March. I initially had an issue when paying through Paypal (my fault) and contacted Rimmers to confirm that I wasn't being charged twice. Despite the fact that they have understandably reduced staff at present, they called me the next day to reassure that only one payment had gone through. Clearly, supply lines are disrupted across Europe and into the UK at the moment and as such I was sceptical whether it would arrive on time. With this in mind, Rimmers communicated EXTREMELY well, providing regular updates as to the progress of the piano, but importantly these updates gave an explanation and reasoning as to the delays. It was clear to me that the staff were contacting manufacturers regularly to get updates on ordered stock and passing this onto the customers. This level of personal communication was much appreciated (and seems to be a rarity with most retailers at the moment). The piano arrived this afternoon, somewhat earlier than I expected. As for the product itself, it was cheaper than I could find anywhere else. In summary, I would recommend Rimmers music for their customer service, choice and pricing. Hopefully I'll be able to go back to them in a few years when I've outgrown this piano!
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Posted 3 years ago
Excellent, will be buying from this company again
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Posted 3 years ago
Damper pedal for Roland piano. Arrived promptly and well packaged.
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Posted 3 years ago
Excellent service prompt delivery. Thanks Martin
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Posted 3 years ago
Excellent service. Very helpful and very efficient / cost effective purchase. Really looking forward to receiving my new digital CLP 765 Yamaha grand! Thank you
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Posted 3 years ago
Very good service, my amp came on the day they said it was a good price and will definitely shop there again.
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Posted 3 years ago
Quick delivery Great price Would definitely order from Rimmer again if or when I require anything else
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Posted 3 years ago
nice instrument,great value,quick delivery,well packed,recommended
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Posted 3 years ago
Unfortunately I made the mistake of taking the guitar I bought out of the cardboard , while keeping in its inner packaging and hid it as it was a present. I wrapped it in wrapping paper and waited for the birthday ( a couple of weeks later) . When we opened the wrapping paper and original inner packaging the guitar was badly damaged . I contacted them but because it had been more than 48 hours I canโ€™t have an exchange or refund even though itโ€™s still in its inner original packaging. Beware of the small print , I thought buying from a reputable company would protect me if they sent out a damaged product , obviously not .
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Posted 3 years ago
Ordered Fender Strat hss on Thursday afternoon, arrived before lunch next day, beautiful guitar, competitively priced & the only online shop that had it in stock at the time of ordering. Many thanks to all at Rimmers Music ๐Ÿ‘
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Posted 3 years ago
Very prompt and helpful service after being let down several times by another company. Happy with the price. Very happy with new Korg piano
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Posted 3 years ago
Friendly and excellent service. Thank you
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Posted 3 years ago
Fast efficient delivery arrived earlier than expected to very impressed with the Guitar Case ,a Beautiful item , fantastic condition hi to highly recommended A++++++++++
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Posted 3 years ago
Good service Received guitar the very next morning from the order being made the previous afternoon. I live in the highlands of Scotland , very impressed.
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Posted 3 years ago
Very good customer service, little issue sorted straight away, very happy.
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Posted 3 years ago
Rimmers Music is rated 4.8 based on 4,215 reviews