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Rimmers Music Reviews

4.8 Rating 4,202 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,202 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Write Your review

Rimmers Music 5 star review on 9th December 2024
Angela
Rimmers Music 5 star review on 26th September 2024
Hugh
Rimmers Music 5 star review on 23rd July 2024
Josh
Rimmers Music 5 star review on 2nd July 2024
David
Rimmers Music 5 star review on 2nd July 2024
David
Rimmers Music 5 star review on 30th June 2024
Anonymous
Rimmers Music 5 star review on 27th June 2024
Anonymous
148
Anonymous
Anonymous  // 01/01/2019
An absolute pleasure doing business with this company. I had ordered from another company but the order was delayed for weeks. Eventually I cancelled my order and purchased the same keyboard from Rimmers and it was delivered the next day. No messing around. They do what they promise. I will definitely use Rimmers again in the near future. I highly reccommend.
Helpful Report
Posted 8 months ago
Quick delivery and good customer service. Would recommend Rimmer for keyboards and stands.
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Posted 8 months ago
Very easy to deal with
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Posted 8 months ago
You might think I'm being paid to say this, but honestly I'm not. The service from start to finish was exceptionally good. From sending a box for me to send my keyboard in part exchange, which even came with a roll of tape for me to seal the box, to keeping me informed of what I should receive in e mails and to finally recieving Genos 2 (which I'm over the moon with),you do yourselves credit with the way you treat your customers.As a footnote. You were the best part exchange anywhere. Thank you kindly.
Helpful Report
Posted 8 months ago
Order was processed swiftly and accurately. Ther was in general good communication about delivery times and the courier company. Unfortunately it was only when the single delivery driver turned up that it became clear I was going to be left with a 90 kg package on my front step in the rain. It is actually stated on.a webpage about delivery in the small,print following clicking on a link, that it will only be brought to the front step. It would have been useful if this had been put in bold at some prominent place in the communication. Even more galling was 2 people turning up to deliver a piano stool!
Helpful Report
Posted 8 months ago
Very good service and quick delivery. The piano itself is great and had no defects. Customer support was also quick to respond to my inquiries about the delivery. Would highly recommend! One point to improve - I wish that the delivery person helped me carry the piano to the first floor, as it was quite heavy to lift.
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Posted 8 months ago
First class all round. Web purchase. Delivery free and very fast. Can not fault Rimmers from initial contact through to receiving the Keyboard. Highly recommended. Thank you
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Posted 8 months ago
Pleasure to buy such a beautiful guitar from a nice place. This gibson hummingbird vintage standard is incredible.
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Posted 8 months ago
ordered Speaker for a Genos keyboard. Item arrived well boxed and 2 days before epected.
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Posted 8 months ago
Recently bought a piano and from start to finish I was completely satisfied with the service I received. I was kept informed all the way through, and the piano arrived on the day it was planned. The piano was well wrapped and everthing worked out really well. I am really pleased with the purchase. Keep up the good work.
Helpful Report
Posted 9 months ago
I purchased a Roland Fantom 06 from Rimmers. Unfortunately it had a system defect and Roland advised that I got Rimmers to collect and replace with a new item. There was a small communication issue with emails not being received by myself or by Rimmers. But at the end of it all, a very helpful person in returns by the name of Leif made sure my faulty Fantom was collected and replaced with a new one. I’m really glad that it was all sorted and I will be using Rimmers in the future. I will also recommend them to my music colleagues.
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Posted 9 months ago
Prompt next day delivery, kept well informed of order. Would definitely use Rimmers again.
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Posted 9 months ago
The site is really wonderful. I dealt with them and found quick conclusions and positive, effective and amazing results. I found a good support team that works with respect and helps you with what you need. Truly loyal and distinguished support, and the commissions are small and appropriate. I felt relieved when my work was completed on this site and I won by dealing with it with completion and speed. A kind and accomplished work team. The prices are reasonable and wonderful, fast and efficient performance. I recommend dealing with him because he is good and specialnive
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Posted 9 months ago
Prompt delivery of Korg PA5 88. Good price. Then, a miserable experience as 2 notes sticking so had to return it. Rimmers dealt with it efficiently and sent refund. Disappointed with Korg quality control but not fault of retailer.
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Posted 9 months ago
I was very pleased with my purchase of a Yamaha keyboard Sx700. The service was second to none. I loved their videos on YouTube as well, which helped me decide on which keyboard to purchase SX700/900. Thankyou Rimmers. .
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Posted 9 months ago
Bought a digital piano from here, everything was great and they were very competitively priced. Arrived quickly and in perfect condition
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Posted 9 months ago
Rimmers offer the best prices and incredibly quick delivery! First rate from start to finish.
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Posted 9 months ago
My not-at -all musical partner bought me a piano from Rimmer's, and the team there were really helpful and supportive with him. It was a fantastic surprise and I was more than delighted that he'd had the help to make a good choice. I went on to order a piano stool. There was a huge selection at competetive prices. Orderd one day and arrived the next. Excellent service and support.
Helpful Report
Posted 9 months ago
Excellent service all round. Very informative website with clear and interactive videos to help in making choices. I followed up with a telephone call to Graham who talked me through various options and I felt really understood what I was looking for. This saved me from making an uninformed decision. Perhaps the best on-line shopping I have ever experienced - almost like being in the store and face-to-face. Having placed my order the delivery service was also first rate, speedy and efficient. TNT are excellent couriers. The driver was polite and extremely helpful with unloading just as I wanted. Extremely pleased with my purchase, the competitive pricing and all-round first class service.
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Posted 9 months ago
Excellent product delivered on time. Sales staff were very helpful in answering my queries. First class service.
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Posted 9 months ago
Rimmers Music is rated 4.8 based on 4,202 reviews