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Rimmers Music Reviews

4.8 Rating 4,215 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,215 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Write Your review

Anonymous
Anonymous  // 01/01/2019
Great customer service and I was very happy with my purchase
Helpful Report
Posted 4 years ago
Great. Got a good deal. I buy alot from Rimmers. The Wavestate is brilliant. had to wait a while for this due to Korg not shipping with the Pandemic but Rimmers shipped this as soon as they could. Rimmers are a great business which is why I order everything from them. Top marks all round. The courier they use is great aswell as they take care of the items on delivery.
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Posted 4 years ago
Excellent. Quick delivery, good price. Very pleased.
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Posted 4 years ago
Great saving on the guitar, fast and efficient service would highly recommend Rimmer's
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Posted 4 years ago
Customer Returns Guitar arrived damaged and not as described, returned and refunded.
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Posted 4 years ago
Great service and easy to deal with. Product was in stock, well packaged and delivered promptly Pleased that I was able to use a local supplier. Thank you.
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Posted 4 years ago
Excellent customer service and very pleased with product. Will be buying again. Thank you Rimmers Music.
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Posted 4 years ago
Excellent service
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Posted 4 years ago
Excellent value for money. Delivery fast and packaging very good. The guitar is lovely, just minor setup issues that I fully expect, especially at this price range. Would definitely deal with Rimmers again.
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Posted 4 years ago
I bought an item from Rimmers music online at a very good competitive price and as It turned out I ordered the wrong item so after contacting them they resolved my issue very quickly and competently and said they would exchange the wrong item for the right one. Their customer service is very friendly and second to none and will definitely be using them again and would recommend them to anyone looking for any musical equipment .
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Posted 4 years ago
Purchased a returned Fender Jazz Bass. The instrument is a lovely example of the Jazz Bass. Rimmers kept me informed during shipping and it arrived in good condition. The set up required a little work on receipt but it is getting there. Would have been good for it to have been set up prior to receipt but perhaps I expect too much.
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Posted 4 years ago
The headphones I bought were a good price. Delivery was quick. I couldn't really ask for more
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Posted 4 years ago
Quick dispatch and price.
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Posted 4 years ago
Very good Uke
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Posted 4 years ago
Really friendly and helpful service, just waiting for the Epiphone to come back in stock before I make my next purchase. Can’t say more than that!!
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Posted 4 years ago
Great service Had a few payment issues but Cathy helped me through it all. Very helpful and patient.
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Posted 4 years ago
I recently purchased a desktop amplifier from Rimmers music and whilst dispatch and delivery were swift it arrived damaged. This wasn't Rimmers fault it was the couriers fault as it had clearly been damaged in transit. I contacted Rimmers straight away and they responded a few hours later saying that they would not able to replace the amp as it was out of stock from their supplier and offered me a full refund no questions asked. I took them up on the refund and they collected the amp and refunded me the day after it arrived back with them. There was no haggling or time wasting from Rimmers even though this was clearly not their fault. So five stars out of five for Rimmers!
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Posted 4 years ago
Great price, fast delivery (slight delay but that is as the couriers fault). Would buy from them again.
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Posted 4 years ago
Great product, very quick delivery, excellent value. Thank you.
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Posted 4 years ago
great price, fast service and free delivery - can't fault them
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Posted 4 years ago
Rimmers Music is rated 4.8 based on 4,215 reviews