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Rimmers Music Reviews

4.8 Rating 4,234 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,234 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Write Your review

Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 19th January 2025
Nor
Rimmers Music 5 star review on 9th January 2025
Ruwan
Rimmers Music 5 star review on 9th December 2024
Angela
Rimmers Music 5 star review on 26th September 2024
Hugh
153
Anonymous
Anonymous  // 01/01/2019
Great experience, fast delivery.
Helpful Report
Posted 6 years ago
Excellent, efficient and friendly service from Phil Daw at Southport. Would highly recommend this company and Phil is an asset to Rimmers. Would definitely shop here again. Delivery also arranged for close to Christmas as my purchase is a Christmas gift. Thanks a lot Phil. Apologies it won't let me leave a 5 star review in the survey but that is my rating.
Helpful Report
Posted 6 years ago
My order took some time to arrive, however it wasn't Rimmers fault, as they have to order from abroad. They kept me informed with emails and by telephone and gave options to discontinue or change my chosen guitar. They are friendly and informative and pricing is good.
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Posted 6 years ago
Great Products at really competitive prices. Secure and prompt delivery. Excellent.
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Posted 6 years ago
What Excellent customer service. We have had a couple of issues with a purchase of the Alexis DX10 Pro kit. Nothing was ever a problem and was sorted very quickly and without fuss. What I particularly liked was the phone calls to discuss the issues and the follow up calls. Strongly recommend purchasing from Rimmer's.
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Posted 6 years ago
Excellent communication good product Thank you
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Posted 6 years ago
Excellent service.
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Posted 6 years ago
Very good service by Rimmers music. My digital piano arrived promptly and in good packaging. They kept me updated with the slight delay in sending the stand. The headphones that came were a bit basic and broken. But when I emailed them they send me a new set. So overall happy!
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Posted 6 years ago
First Class Kept me informed all the way to delivery to my house Well done
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Posted 6 years ago
Great service
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Posted 6 years ago
the guitar came the next day on-time boxed and without a scratch ,its going to make the ideal christmas present ,first class service all the way , well done rimmers .
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Posted 6 years ago
Timely delivery. No concerns
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Posted 6 years ago
Excellent service and delivered as promised! I needed to contact their on-line help desk and re stock availability and they were very pleasant and helpful.
Helpful Report
Posted 6 years ago
great service when buying a second hand Piano. Afterwards the staff who arranged delivery were also pleasant. Delivery was not available on any of the days i would have preferred and there was no way round this apparently, but not a big problem for us anyway. However, the Piano was actually delivered one day early, which was the day I preferred! So we were delighted. Piano movers rang before arrival and were also polite and professional. All in all, a good experience, I would recommend Rimmers Music
Helpful Report
Posted 6 years ago
Speedy delivery. 1 part of delivery was to follow but in fairness kept in the loop all times. V pleasant staff who are happy to help.
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Posted 6 years ago
Reliable Company , great delivery, had the Korg B1 bundle, very good value, having played an upright accostic piano for the last 45 yrs I was a little reluctant to get a digital but this little Korg B 1 is great. In all very happy with product and suppliers.
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Posted 6 years ago
I am very happy with the help and advice I was given from the Rimmer's staff. Ordering was quick and efficient, and my delivery was made the following morning. Thank you very much for excellent service. Caroline
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Posted 6 years ago
Good price and prompt delivery. Can't fault the service, and the Piano is great, so very happy.
Helpful Report
Posted 6 years ago
I have been searching online for the best price for a Yamaha digital piano and I found it at Rimmers Music. I ordered online and delivery was within the time guidance they gave. I couldn’t be happier with the service I have received. I just need to learn to play it now! Based on my experience, I have no hesitation in recommending Rimmers Music.
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Posted 6 years ago
Excellent service highly recommend
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Posted 6 years ago
Rimmers Music is rated 4.8 based on 4,234 reviews