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Rimmers Music Reviews

4.8 Rating 4,234 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,234 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Write Your review

Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 19th January 2025
Nor
Rimmers Music 5 star review on 9th January 2025
Ruwan
Rimmers Music 5 star review on 9th December 2024
Angela
Rimmers Music 5 star review on 26th September 2024
Hugh
153
Anonymous
Anonymous  // 01/01/2019
Great deal and outstanding next day service. Had trouble finding deal on Internet at first as likes of Amazon swamp results but eventually found deal from Rimmers who were offering a much better price.
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Posted 6 years ago
Called into Rimmers at Chapel Brow, Leyland earlier today to look at a couple of guitars. The staff were very helpful and friendly, especially Jake who did a brilliant demonstration of the guitars I was interested in. Top class service with brilliant prices too. 10 out of 10.
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Posted 6 years ago
Excellent speedy service! Many thanks :)
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Posted 6 years ago
My godson is very happy with the product I ordered for him. However your website needs reviewing as it allows (against your wishes) payment by an international credit card sourced on a bank ex-UK - in my case Mastercard and ABN-AMRO bank in The Netherlands. I had my order cancelled as a result even though successful. Confusing and time-wasting as I had to enter into further communications with yourselves and the receiving party and make an international bank transfer. Getting ready for Brexit perhaps? :-)
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Posted 6 years ago
Excellent response to order,quick delivery. Good quality product, excellent value for money.
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Posted 6 years ago
I Ordered Yamaha p125 bundle(in black), Greater product but Bundle come with white headphones witch is not a big deal... If they would work. Yes unfortunately only one side is playing. We ordered for my daughters birthday (Saturday) and parcel come Wednesday before her party witch ones again not a big deal. Owerall I definitely would come back to them.
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Posted 6 years ago
Really pleased with the guitar and the price. Was out of stock when I ordered the guitar and I arranged delivery after a week away in Ireland, it arrived the day after my return, so sample
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Posted 6 years ago
Easy to order and fast delivery. However they forgot to deliver the stool with the piano and due to the online customer service opening hours, I struggled to get a chance to call and let them know.
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Posted 6 years ago
Fantastic service!
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Posted 6 years ago
Very easy to order. Excellent delivery . Very pleased with quality of item ordered.
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Posted 6 years ago
Brilliant service an it does what it says on the tin,will be trading with this company more often
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Posted 6 years ago
My digital keyboard arrived very promptly as scheduled. Rimmers were really helpful in adding a last minute item to my order which meant that everything arrived at the same time. I'm very happy with the service and intend to make further purchases.
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Posted 6 years ago
First time to purchase from Rimmers Music, found them to be very quick to deliver to Northern Ireland and their postage fee I thought was reasonable. Would purchase again from them!
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Posted 6 years ago
Very satisfied. Guitar strings competitively priced, as described and promptly delivered. Will definitely use Rimmer's Music again in future.
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Posted 6 years ago
Great service, good communication. Very pleased with piano.
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Posted 6 years ago
Not happy that they sell stock they do not have. Most other music shops list out of stock items. I will never buy from Rimmers again as their site is totally misleading. They list at the top next day delivery if ordered by 4PM. Then under your item it says within 2 or 3 days. Then when they have received the online payment you get an email saying it will be dispatched in 7 days. I find this totally unacceptable and deliberately misleading. Very Bad job Rimmers.
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Posted 6 years ago
This customer review is completely unfair and not reasonable. As they state we do say we have a next day delivery and clearly let people know it does not apply to all products but products we have in stock, as anyone with any common sense would know! This customer is complaining because we are clearly stating the item is not in stock and will take 7 days to get to the customer before they order it ie on the product page and checkout! We are being as clear and informative as we can. This person has decided not to place an order and give a negative review (having called us up to tell us)! They were very abusive to our staff. They clearly have issues that are beyond our control. This review should be removed.
Posted 6 years ago
Goods arrived as promised & kept informed at every stage.
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Posted 6 years ago
Excellent service,next day free delivery.Cannot fault.
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Posted 6 years ago
satisfactory process.
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Posted 6 years ago
I ordered a great priced Fender Tweed case from Shaun at the Southport branch. great service and communication, cant beat , I would recommend Rimmers Music to anyone. Thanks
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Posted 6 years ago
Rimmers Music is rated 4.8 based on 4,234 reviews