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Rimmers Music Reviews

4.8 Rating 4,233 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,233 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Write Your review

Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 19th January 2025
Nor
Rimmers Music 5 star review on 9th January 2025
Ruwan
Rimmers Music 5 star review on 9th December 2024
Angela
Rimmers Music 5 star review on 26th September 2024
Hugh
153
Anonymous
Anonymous  // 01/01/2019
Great shop with very helpful staff. Great service with great products at good prices. Thank you ...
Helpful Report
Posted 5 years ago
I love this store
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Posted 5 years ago
I purchased a Yamaha P45 digital piano bundle at a very reasonable price. Delivery was prompt and the whole transaction hassle free. I am very pleased.
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Posted 5 years ago
Purchased an electronic drum kit approx 18 months ago and recently had a couple of problems but I have to say they were sorted out very quickly, very efficiently. That's the sign of a good Company. Thank you to Andy and Jacob at Bury store for all their help. Must say if I wish to purchase any more accessories or instruments this is where I will go. Customer service is as important as the product itself. Thank you.
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Posted 5 years ago
Really helpful when I phoned and answered all questions without patronising me. Fery goid.
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Posted 5 years ago
Had a good P/X , a very good price for my new piano , and very clear instructions re courier pick up and delivery.It all went very smoothly.
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Posted 5 years ago
A very happy buyer, I shall recommend, professional service all around A**********
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Posted 5 years ago
Recently purchased a piano online which was promised to be delivered next day and it was not which meant we have lost the whole working day waiting, same the next day(Saturday) Monday I called and they told me that piano was delivered and signed for by us, which wasn’t the case. In the mean time a delivery man delivers the piano saying that he did attempt to deliver on Friday and also refused to help me carry the piano on the first floor. Few ours later they phone back to tell that the piano will get delivered later. The Rimmers staff were very friendly and helpful on the phone but didn’t know what was going on. Please change the delivery company and I’m sure you will get much better reviews.
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Posted 5 years ago
Made my order online - was a great price. The web site also had all the details I needed. Next day delivery - the product turned up as promised on time. Really pleased.
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Posted 5 years ago
Very quick service. Best price I could find on the internet.
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Posted 5 years ago
Really good and prompt service. Any problems quickly rectified and advice given. The headphones I had ordered were broken in delivery so they sent me a better pair! I would certainly use them again and recommend them.
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Posted 5 years ago
Our local shop in the south of England was too pricey. Rimmers looked promising because they have high street shops. After reading several negative reviews about Rimmers, prior to ordering I conducted due diligence - calling them to try and ascertain if the product was in stock, if it was to be delivered from Rimmers, from Yamaha directly or from elsewhere. The heavily implied "next day" service was not achieved but the piano arrived one day later with a very apologetic TNT delivery man who kindly insisted on helping to get the (80kg) piano through the difficult entry door and into the music room. There is evidence the piano is very good, the box was well sealed and the firmware was up to date. It plays beautifully and the sound is excellent. No regrets going for the CSP170 over the CSP150. Recommended.
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Posted 5 years ago
Quality product, speedy delivery, great price.
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Posted 5 years ago
Very happy with Rimmers Music, answered all my queries and emails promptly, dispatched and delivered my keyboard for next day. Top quality in all respects.
Rimmers Music 5 star review on 19th November 2019
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Posted 5 years ago
Excellent service and as usual the delivery tracking with their couriers makes life so much easier when buying online.
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Posted 5 years ago
Goods delivered in perfect condition and in good time.
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Posted 5 years ago
Guitar is superb and at a great price. However, the packaging it came in was absolutely battered. If I were Rimmers, I’d be having a word with my courier. It was pure luck that the contents weren’t damaged!
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Posted 5 years ago
Received Excellent servce from Rimmers and super fast delivery of item bought.
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Posted 5 years ago
Excellent service and very competitive on price and quality
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Posted 5 years ago
Very prompt delivery and great product. Thank you. I still need to figure out the free music lessons as that is a great offer
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Posted 5 years ago
Rimmers Music is rated 4.8 based on 4,233 reviews